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Adjunct Faculty - Technology Account Management (In-person)

Position Summary

Ensign College is seeking experienced professionals to join our faculty as Adjunct Instructors in the Technology Account Management program, with a particular emphasis on e-commerce. We are looking for industry leaders who can prepare students to build relationships with clients, drive business growth, and manage technology solutions in today's rapidly evolving digital marketplace.

Successful candidates will bring practical experience in technology sales, account management, customer success, or e-commerce and will help students develop the skills needed to succeed in client-facing technology careers.

Responsibilities

• Teach in-person undergraduate courses in Technology Account Management.

• Integrate current industry practices, case studies, and real-world applications into classroom instruction.

• Help students develop professional skills in relationship management, technology sales, and customer engagement.

• Provide timely feedback, assess student learning, and maintain accurate course records.

• Foster an engaging, collaborative learning environment that supports student success.

• Communicate regularly with students and department leadership.

• Support the mission and values of Ensign College through professional conduct and student mentorship.

Course Topics Include

• Technology Account Management

• E-Commerce Strategy and Operations

• Customer Success Management

• Technology Sales Fundamentals

• Sales / Market Strategies

• Digital Commerce Platforms

• CRM Systems and Sales Technologies

• Client Relationship Management

• Business Development and Account Growth

• Sales Analytics and Performance Measurement

• Omnichannel Commerce

• Negotiation and Consultative Selling

• AI and Emerging Technologies in Sales and E-Commerce

Minimum Qualifications

• Professional industry experience in technology account management, technology sales, customer success, e-commerce, digital commerce, or a closely related field.

• Demonstrated understanding of modern e-commerce platforms, digital business models, and customer relationship management.

• Strong communication, presentation, and interpersonal skills.

• Ability to connect classroom instruction with current industry practices and business challenges.

• Commitment to mentoring students and preparing them for successful careers in technology and e-commerce.

Preferred Qualifications

• Experience managing enterprise or strategic customer accounts.

• Experience with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics.

• Experience working with e-commerce platforms such as Shopify, Adobe Commerce (Magento), BigCommerce, WooCommerce, or similar solutions.

• Previous college-level teaching, corporate training, or professional development experience.

• Industry certifications related to sales, CRM, cloud technologies, or e-commerce are a plus.

Why Teach at Ensign College?

Teaching at Ensign College offers the opportunity to shape the next generation of technology business professionals by sharing your expertise in technology account management and e-commerce. Our students benefit from faculty who bring current industry experience into the classroom and are committed to helping them develop the technical, professional, and leadership skills needed to thrive in today's digital economy.

Requirements for Employment Eligibility:

• Membership in The Church of Jesus Christ of Latter-day Saints.

• Worthiness to hold and be worthy to hold a current temple recommend.

• Receive clearance from the Church Educational System Ecclesiastical Clearance Office.

• Strict adherence to company policies and procedures.

• Commitment to bring about the purposes of Ensign College.

• Reside in Utah and able to work in person at our downtown Salt Lake City campus.

Ensign College is an equal opportunity employer and does not unlawfully discriminate in its hiring or employment practices on the basis of race, color, national or ethnic origin, sex (including pregnancy), age, disability, genetic information, or veteran's status. As an educational institution owned and operated by The Church of Jesus Christ of Latter-day Saints, Ensign College gives lawful hiring preference to qualified, faithful members of the Church who are in good standing.