To thrive as an ISP Program Manager, you need strong project management skills, a background in telecommunications or networking, and typically a relevant bachelor's degree. Familiarity with industry-standard tools like project management software (e.g., Jira, MS Project), network management systems, and certifications such as PMP or ITIL are often required. Excellent leadership, problem-solving abilities, and clear communication skills are essential for managing cross-functional teams and client relationships. These skills and qualifications are crucial for delivering complex ISP projects on time, within budget, and to the required quality standards.