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Ios Support Jobs (NOW HIRING)

Experience working with Android and iOS devices. * Experience writing process and technical documentation. Responsibilities: * Provide first-level triage and technical support to employees through ...

Desktop Support Analyst

Long Beach, CA · On-site

$24.50 - $32.75/hr

Android and iOS support, printer support, rollout and deployment (Altiris), Service Now or similar ticketing system.Required skills and experience: Windows 7+ OS, Mac OS 10.10+, iOS 6+ Interview Type:

Skilled IT workplace support: hardware & software support & troubleshooting (Windows OS), printer support & maintenance, computer Infrastructure and networking, Microsoft Office 365, Android & IOS ...

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Ios Support information

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$10

$59

$86

How much do ios support jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for ios support in the United States is $59.61, according to ZipRecruiter salary data. Most workers in this role earn between $49.76 and $68.51 per hour, depending on experience, location, and employer.

What is the difference between Ios Support vs Ios Developer?

AspectIos SupportIos Developer
Required SkillsTroubleshooting, customer service, basic iOS knowledgeProgramming, app development, coding in Swift/Objective-C
Work EnvironmentSupport teams, help desks, technical assistance rolesDevelopment teams, software companies, tech startups
CertificationsNone typically required, technical support certifications helpfulApple Developer certifications, coding bootcamps
Industry UsageCustomer support, technical assistance in tech companiesApp development, software engineering in tech industry

While Ios Support focuses on troubleshooting and assisting users with iOS devices, Ios Developers are responsible for creating and coding iOS applications. Both roles require technical knowledge, but Ios Support emphasizes customer service and problem-solving, whereas Ios Developers focus on programming and app design.

What are the key skills and qualifications needed to thrive as an iOS Support Specialist, and why are they important?

To thrive as an iOS Support Specialist, you need strong troubleshooting skills, a solid understanding of iOS operating systems, and experience with Apple devices, typically supported by a technical certification or relevant IT background. Familiarity with help desk software, remote diagnostic tools, and Apple-specific platforms like Apple Configurator and MDM solutions is often required. Excellent communication, patience, and problem-solving abilities help you effectively assist users with diverse technical issues. These skills ensure timely and accurate resolution of problems, leading to higher user satisfaction and efficient device management.

What are some common challenges faced by iOS Support professionals, and how can they be effectively addressed?

iOS Support professionals often encounter challenges such as troubleshooting a wide variety of device issues, keeping up with frequent iOS updates, and assisting users with different levels of technical expertise. To address these challenges, it’s important to stay current with Apple’s latest features and support documentation, develop strong communication skills to explain solutions clearly, and use diagnostic tools effectively. Collaborating closely with other support team members and escalating complex cases when necessary also ensures timely and accurate resolutions for users.

What is an iOS Support specialist?

An iOS Support specialist is a professional who provides technical assistance and troubleshooting for Apple's iOS devices, such as iPhones and iPads. They help users resolve issues related to software, hardware, connectivity, app installation, and device settings. iOS Support specialists may work for Apple, mobile carriers, or third-party tech support companies, and often assist customers via phone, chat, email, or in person. Their goal is to ensure devices run smoothly and users have a positive experience.
More about Ios Support jobs
Infographic showing various Ios Support job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, and 96% Part Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $123,994 per year, or $59.6 per hour.
IT Support Engineer II

IT Support Engineer II

The Solutions Team Inc

Flowood, MS • On-site

Full-time

Medical, PTO

Posted 22 days ago


Job description

Job Type
Full-time
Description
Position Overview
The IT Support Engineer II provides advanced Level 1 and Level 2 technical support and serves as an escalation point for IT Support Engineer I. This role focuses on advanced troubleshooting, systems administration, and supporting multiple client environments.
Key Responsibilities & Daily Tasks
  • Troubleshoot advanced issues related to Windows systems, Microsoft 365, networking, and security tools
  • Administer user accounts, permissions, and access controls across client environments
  • Monitor and maintain servers, workstations, and network devices
  • Perform patching, updates, and security hardening tasks
  • Serve as an escalation resource for lower-level engineers
  • Maintain accurate and thorough documentation in service management systems
  • Communicate technical information clearly to clients and internal teams

Requirements
Required Skills & Qualifications
  • 2-4 years of IT support experience
  • Strong understanding of networking fundamentals
  • Hands-on experience with Microsoft 365 and Windows Server
  • Strong troubleshooting and documentation skills

Preferred Qualifications
  • Experience working in a Managed Service Provider environment
  • PowerShell or scripting knowledge
  • macOS and iOS support experience

Benefits & Perks
  • Paid Time Off program in accordance with company policy
  • Company-observed paid holidays
  • Health insurance options available to eligible employees
  • CrewHu employee recognition and rewards program
  • $50 monthly cell phone stipend
  • Company-provided equipment and tools
  • Ongoing training and professional development opportunities