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Ioa Insurance Jobs in California (NOW HIRING)

Staffing Manager - Russian Speaker

San Jose, CA · On-site

$18.25 - $23.50/hr

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in ... Acquiring and maintaining current CDL and insurance documentation, annual completion of blood borne ...

$80K - $100K/yr

Champion IOA Values:  Demonstrate integrity and leadership. Ideal Candidate Qualifications: * 3+ years of account management experience, or 5+ years in the insurance industry * Thorough knowledge ...

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Ioa Insurance information

What is the difference between Ioa Insurance vs Insurance Agent?

AspectIoa InsuranceInsurance Agent
Required CredentialsLicensing, insurance-specific certificationsLicensing, state-specific insurance license
Work EnvironmentOffice, remote, or client sitesOffice, client meetings, fieldwork
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance agencies, brokerages, direct sales
Common Search & ComparisonInsurance policies, coverage optionsInsurance sales, policy consultation

Both Ioa Insurance and Insurance Agents work within the insurance industry, often requiring similar licensing and certifications. While Ioa Insurance may refer to a specific role within an insurance company or a specialized position, Insurance Agents typically focus on selling policies and advising clients. Understanding these differences helps job seekers identify the right career path and employer expectations.

What are popular job titles related to Ioa Insurance jobs in California?

For Ioa Insurance jobs in California, the most frequently searched job titles are:

What cities in California are hiring for Ioa Insurance jobs?

Cities in California with the most Ioa Insurance job openings:

Infographic showing various Ioa Insurance job openings in California as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 1% Temporary, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Account Associate- Commercial Insurance- Remote

Insurance Office of America

Castro Valley, CA

$51K - $69K/yr

Full-time

Medical, Retirement

Re-posted 15 days ago


Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 307 rated insurance


Job description

Description

Job Description:

Title: Account Associate - Commercial Lines 

Work Mode: Remote, with appropriate licensing. (Eastern and Central Time Zones Only)  | Location/Supporting: Longwood, FL | Book Focus: General, Construction, Hospitality

 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirements regarding production and quality. Ensure no liability associated with errors or omissions occurs. Responsibilities include resolving basic and routine administrative and customer service issues. 

 
Key Responsibilities: 

  • Team Support: Assist in directing day-to-day activities of Team Support/Receptionist and Account Assistant. 

  • Office Support: Assist with general office tasks and administration. 

  • Policy Processing: Handle endorsements, audits, cancellations, reinstatements, policy releases, check requests, invoices, finance agreements, summaries, loss runs, MVRs, ID cards, certificates, and binders. 

  • Task Management: Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows. 

  • Data Management: Maintain accurate and up-to-date data in agency systems. 

  • Activity Monitoring: Ensure timely completion of tasks and activities. 

  • Communication: Keep the account team informed of workload status and any issues. 

  • Service Excellence: Provide proactive and responsive service. 

  • Performance Monitoring: Ensure productivity and quality standards are met. 

  • Promote Culture: Participate in team building and promote a positive work environment. 

  • Continuous Improvement: Seek and adopt best practices. 

  • Compliance: Stay updated on company policies and procedures. 

  • Professional Development: Enhance technical skills and industry knowledge. 

  • Relationship Building: Foster positive relationships with colleagues and leadership. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 2+ years of industry experience, OR 5+ years of related experience in customer service 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communications. multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 40-60K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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