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Investigative Case Manager Jobs in Baton Rouge, LA

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Investigative Case Manager information

See Baton Rouge, LA salary details

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How much do investigative case manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for investigative case manager in Baton Rouge, LA is $30.45, according to ZipRecruiter salary data. Most workers in this role earn between $24.23 and $34.62 per hour, depending on experience, location, and employer.

What is the difference between Investigative Case Manager vs Social Worker?

AspectInvestigative Case ManagerSocial Worker
CredentialsRelevant certifications, sometimes state licensureLicensed Clinical Social Worker (LCSW) or Licensed Master Social Worker (LMSW)
Work EnvironmentInsurance companies, legal settings, healthcareHospitals, community agencies, schools
Employer & IndustryInsurance firms, legal, healthcarePublic and private social service agencies
Common Search/ComparisonInvestigative Case Manager vs Social Worker

Investigative Case Managers focus on assessing and investigating cases, often within insurance or legal contexts, requiring specific certifications. Social Workers provide broader support in healthcare and community settings, with licensure as a key credential. While both roles involve case management, their work environments and employer types differ, making them distinct but related careers.

How does an investigative case manager typically collaborate with other departments during an active investigation?

As an Investigative Case Manager, you will work closely with various departments such as legal, compliance, and human resources to gather relevant information and coordinate investigative efforts. Collaboration often involves regular meetings to discuss case findings, share updates, and ensure that all necessary protocols are followed. You may also liaise with external parties, like law enforcement or regulatory bodies, depending on the nature of the case. Effective communication and organizational skills are essential to ensure seamless information flow and timely resolution of investigations.

What are the key skills and qualifications needed to thrive as an investigative case manager?

To thrive as an Investigative Case Manager, you need a solid background in case management, critical thinking, and investigative techniques, often supported by a degree in criminal justice, social work, or a related field. Familiarity with case management software, legal documentation systems, and sometimes certifications like Certified Case Manager (CCM) are typically required. Strong communication, attention to detail, and the ability to manage sensitive information with discretion are essential soft skills. These competencies ensure thorough, ethical investigations and effective coordination of resources to resolve cases efficiently.

What does an investigative case manager do?

An Investigative Case Manager is responsible for overseeing and coordinating investigations, often within legal, insurance, or social service fields. They gather and analyze information, manage case files, and ensure that investigative processes follow organizational policies and regulations. Additionally, they may liaise with clients, law enforcement, or other agencies to facilitate case resolution. Their work is crucial in ensuring thorough, timely, and ethical investigations.

As Needed Field Investigator- Baton Rouge, LA

J T Becker & Co Inc

Baton Rouge, LA • On-site

$44K - $54K/yr

Full-time

Re-posted 21 days ago


Job description

Description:

Becker & Company is seeking skilled and experienced Field Investigators to join our team on an "as needed" basis. This role is perfect for a licensed investigator looking for flexible hours while providing expert investigative services. We investigate all types of insurance claims including workers' compensation, suspected fraud, liability and aimed at mitigating expenses for our clients and delivering high-quality results.


We are seeking a detail-oriented and proactive investigator to join our team. The ideal candidate will conduct a variety of investigations, including Surveillance and Special Investigations Unit (SIU) assignments, within an assigned geographical area. Surveillance assignments require the investigator to obtain videotape documentation of the subject and for SIU assignments the investigator must complete the assignment as per the instructions given by the case manager.


Key Responsibilities:

  • Adhere to specific requirements of an assignment based upon the case manager's instructions
  • Review all case materials prior to conducting investigative activity
  • Complete video surveillance on identified individuals for the allotted amount of time and utilizes established investigative techniques to secure covert video footage
  • Conduct investigations such as securing recorded statements, scene inspections, activity checks and securing documents as assigned
  • Complete written notes on each case assignment in a timely manner
  • Submit all videotaped results, photographs, and digital recordings via e-mail by the next business day
  • Meet established deadlines set by the client
  • Communicate effectively with the assigning case manager with regularity regarding the progress of assignments
  • Ensure confidentiality of all information obtained
Requirements:
  • Possess a valid state issued driver's license
  • Possess a current private investigator license (if applicable)
  • Must be dependable and able to meet deadlines
  • Must be a self-starter capable of working with limited supervision
  • Possess investigative tools (Laptop, Video Cameras, Digital Recorder, etc.)
  • Possess strong writing and verbal communication skills
  • Experience conducting surveillance as a field investigator
  • Experience completing SIU claim investigations
  • Possess a reliable vehicle