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Investigative Case Manager Jobs in Iowa (NOW HIRING)

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Investigative Case Manager information

What does an investigative case manager do?

An Investigative Case Manager is responsible for overseeing and coordinating investigations, often within legal, insurance, or social service fields. They gather and analyze information, manage case files, and ensure that investigative processes follow organizational policies and regulations. Additionally, they may liaise with clients, law enforcement, or other agencies to facilitate case resolution. Their work is crucial in ensuring thorough, timely, and ethical investigations.

What are the key skills and qualifications needed to thrive as an investigative case manager?

To thrive as an Investigative Case Manager, you need a solid background in case management, critical thinking, and investigative techniques, often supported by a degree in criminal justice, social work, or a related field. Familiarity with case management software, legal documentation systems, and sometimes certifications like Certified Case Manager (CCM) are typically required. Strong communication, attention to detail, and the ability to manage sensitive information with discretion are essential soft skills. These competencies ensure thorough, ethical investigations and effective coordination of resources to resolve cases efficiently.

How does an investigative case manager typically collaborate with other departments during an active investigation?

As an Investigative Case Manager, you will work closely with various departments such as legal, compliance, and human resources to gather relevant information and coordinate investigative efforts. Collaboration often involves regular meetings to discuss case findings, share updates, and ensure that all necessary protocols are followed. You may also liaise with external parties, like law enforcement or regulatory bodies, depending on the nature of the case. Effective communication and organizational skills are essential to ensure seamless information flow and timely resolution of investigations.

What is the difference between Investigative Case Manager vs Social Worker?

AspectInvestigative Case ManagerSocial Worker
CredentialsRelevant certifications, sometimes state licensureLicensed Clinical Social Worker (LCSW) or Licensed Master Social Worker (LMSW)
Work EnvironmentInsurance companies, legal settings, healthcareHospitals, community agencies, schools
Employer & IndustryInsurance firms, legal, healthcarePublic and private social service agencies
Common Search/ComparisonInvestigative Case Manager vs Social Worker

Investigative Case Managers focus on assessing and investigating cases, often within insurance or legal contexts, requiring specific certifications. Social Workers provide broader support in healthcare and community settings, with licensure as a key credential. While both roles involve case management, their work environments and employer types differ, making them distinct but related careers.

What is investigative case management?

Investigative case management is a role where professionals coordinate and conduct investigations related to client cases, often in social services, healthcare, or legal settings. It involves gathering information, assessing needs, and collaborating with other agencies to develop appropriate plans and solutions, often requiring strong communication and organizational skills.
Infographic showing various Investigative Case Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Behavioral Health Clinical Case Manager

Euola

Johnston, IA โ€ข On-site

Full-time

Posted 6 days ago


Job description

Behavioral Health Clinical Case ManagerEuola is seeking an experienced Behavioral Health Clinical Case Manager to support the Iowa Army National Guard's Behavioral Health Program at Camp Dodge in Johnston, Iowa.The Behavioral Health Clinical Case Manager will support the mental health, wellness, medical readiness, and operational readiness of Iowa Army National Guard Service Members. This position focuses on behavioral health assessment, case management, care coordination, risk assessment, referrals, documentation, and connecting Service Members with appropriate military, VA, community, and civilian behavioral health resources.The position works closely with the Director of Psychological Health, Office of the State Surgeon, military leadership, medical readiness personnel, and community providers.Key ResponsibilitiesConduct behavioral health screenings, assessments, biopsychosocial assessments, substance-use assessments, and risk assessments.Identify Service Members requiring behavioral health intervention, additional evaluation, or community resources.Coordinate behavioral health, mental health, and substance-abuse referrals and follow-up care.Conduct intake and risk assessments and develop preliminary clinical impressions and recommendations.Monitor and follow Service Members identified as high risk and document required follow-up.Utilize behavioral health screening tools including PHQ-9, GAD-7, Columbia Suicide Severity screening tools, PTSD screening tools, and alcohol-use screening instruments.Coordinate services with military treatment facilities, VA resources, TRICARE providers, community providers, and other appropriate organizations.Maintain accurate behavioral health case-management records and documentation in required electronic health record systems.Prepare case summaries, medical-readiness documentation, Narrative Summaries (NARSUMs), and other required correspondence.Assist with temporary-profile and medical-readiness documentation.Support Periodic Health Assessments (PHA), Soldier Readiness Processing (SRP), Yellow Ribbon, and outreach events.Coordinate with military leadership and Iowa Army National Guard behavioral health, medical readiness, suicide prevention, family, resiliency, and support programs.Maintain strict HIPAA, Privacy Act, and military medical-record confidentiality requirements.Provide monthly case-management and workload reporting as required.Travel to Iowa Army National Guard locations as mission requirements dictate.Required QualificationsCurrent state license or certification as a qualified mental health practitioner, such as a social worker, clinical psychologist, professional counselor, marriage and family counselor, or qualified substance-abuse counselor.Ability to obtain or maintain appropriate Iowa licensure or qualifying reciprocal-state licensure within 90 days of employment.Ability to practice independently without state-mandated clinical supervision.Minimum of three years of clinical or administrative mental-health-care experience following completion of the qualifying degree.Demonstrated experience conducting biopsychosocial, substance-abuse, and behavioral-health risk assessments.Working knowledge of medical terminology and healthcare delivery systems.Experience with electronic/client case-management systems.Strong written, verbal, organizational, and documentation skills.Proficiency with Microsoft Word, Excel, PowerPoint, Teams, SharePoint, and Outlook.Ability to meet Department of Defense background investigation, installation-access, and Common Access Card requirements.EducationA Master's degree in Social Work from a CSWE-accredited institution, or equivalent education qualifying the individual to practice at the LMSW level or equivalent, is strongly preferred.Candidates with a bachelor's degree in social work, psychology, human services, social sciences, or a related field and at least three years of relevant behavioral-health experience may also be considered subject to Government approval. Preferred QualificationsExperience supporting military personnel, Veterans, first responders, or military families.Knowledge of Army or Air Force medical-readiness regulations.Experience working with community behavioral-health agencies and referral networks.Certified Drug and Alcohol Counselor credential or equivalent certification.Familiarity with military behavioral-health and medical-readiness systems.Previous Department of Defense, National Guard, military health, VA, or Defense Health Agency experience.Schedule: Generally Monday-Friday, 8:00 AM-4:30 PM, with approximately one evening and one weekend per month and occasional additional support based on mission requirements Work Arrangement: On-site/telework flexibility based on mission requirementsAdditional RequirementsCandidates must be able to successfully complete required Department of Defense background and security processes and required Government training. The position may require approximately 10% travel throughout Iowa and periodic evening and weekend work, including National Guard drill weekends.
Job Posted by ApplicantPro

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About Euola

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

1 - 10 Employees

Headquarters location

Winston-Salem, NC, US

Year founded

2018