VP, Customer Success
$139K - $179K/yr
POSITION SUMMARY The VP, CustomerSuccess,is responsible forleading and scaling the Customer Success ... The ideal candidate brings deep experience in customer success, service delivery, and business ...
VP, Customer Success
$139K - $179K/yr
POSITION SUMMARY The VP, CustomerSuccess,is responsible forleading and scaling the Customer Success ... The ideal candidate brings deep experience in customer success, service delivery, and business ...
Vice President, Customer Success
$190K - $210K/yr
The VP of Customer Success will lead the Director of Customer Success and the full CSM organization ... Customer journey oversight - ensuring a consistent, high-quality experience from onboarding through ...
Vice President, Customer Success
$190K - $210K/yr
The VP of Customer Success will lead the Director of Customer Success and the full CSM organization ... Customer journey oversight - ensuring a consistent, high-quality experience from onboarding through ...
VP, Customer Success
$139K - $179K/yr
POSITION SUMMARY The VP, Customer Success, is responsible for leading and scaling the Customer ... The ideal candidate brings deep experience in customer success, service delivery, and business ...
VP, Customer Success
$139K - $179K/yr
POSITION SUMMARY The VP, Customer Success, is responsible for leading and scaling the Customer ... The ideal candidate brings deep experience in customer success, service delivery, and business ...
VP, Customer Success
Woodbridge, NJ · On-site +1
$139K - $179K/yr
POSITION SUMMARY The VP, Customer Success, is responsible for leading and scaling the Customer ... The ideal candidate brings deep experience in customer success, service delivery, and business ...
VP, Customer Success
Woodbridge, NJ · On-site +1
$139K - $179K/yr
POSITION SUMMARY The VP, Customer Success, is responsible for leading and scaling the Customer ... The ideal candidate brings deep experience in customer success, service delivery, and business ...
VP, Customer Success
Woodbridge, NJ · Remote
$141K - $181K/yr
POSITION SUMMARY The VP, Customer Success, is responsible for leading and scaling the Customer ... The ideal candidate brings deep experience in customer success, service delivery, and business ...
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VP, Customer Success
Woodbridge, NJ · Remote
$141K - $181K/yr
POSITION SUMMARY The VP, Customer Success, is responsible for leading and scaling the Customer ... The ideal candidate brings deep experience in customer success, service delivery, and business ...
VP, Customer Solutions
Franklin, MA · On-site
$120 - $140/hr
The Vice President, Customer Solutions, reporting to the Sr VP of Customer Solutions, is ... The compensation range for this position is $120K-$140K plus commission, based on experience. How ...
VP, Customer Solutions
Franklin, MA · On-site
$120 - $140/hr
The Vice President, Customer Solutions, reporting to the Sr VP of Customer Solutions, is ... The compensation range for this position is $120K-$140K plus commission, based on experience. How ...
VP of Customer Experience
Ames, IA · On-site
$135K - $173K/yr
About the Role Reports to: SVP Success, Support & Enablement We are seeking a dynamic and visionary Vice President of Customer Experience to lead our global Support, Enablement, Community, and ...
VP of Customer Experience
Ames, IA · On-site
$135K - $173K/yr
About the Role Reports to: SVP Success, Support & Enablement We are seeking a dynamic and visionary Vice President of Customer Experience to lead our global Support, Enablement, Community, and ...
VP of Customer Experience
$141K - $181K/yr
About the Role Reports to: SVP Success, Support & Enablement We are seeking a dynamic and visionary Vice President of Customer Experience to lead our global Support, Enablement, Community, and ...
VP of Customer Experience
$141K - $181K/yr
About the Role Reports to: SVP Success, Support & Enablement We are seeking a dynamic and visionary Vice President of Customer Experience to lead our global Support, Enablement, Community, and ...
Vice President, Customer Success
Lawrenceville, GA · On-site
$126K - $162K/yr
The Vice President of Customer Success is the senior leader responsible for the strategy ... Experience effectively utilizing and overseeing a Customer Success platform or ensuring necessary ...
Vice President, Customer Success
Lawrenceville, GA · On-site
$126K - $162K/yr
The Vice President of Customer Success is the senior leader responsible for the strategy ... Experience effectively utilizing and overseeing a Customer Success platform or ensuring necessary ...
VP, Customer Success
Washington, DC · On-site
$143K - $184K/yr
The VP of Customer Success is responsible for leading the customer success team, developing strategies to enhance customer satisfaction, and ensuring the successful implementation of customer success ...
VP, Customer Success
Washington, DC · On-site
$143K - $184K/yr
The VP of Customer Success is responsible for leading the customer success team, developing strategies to enhance customer satisfaction, and ensuring the successful implementation of customer success ...
Vice President, Customer Success
Chicago, IL · On-site
$135 - $150/hr
Vice President, Customer Success Full Time Chicago, IL, US 1 Attachments Salary Range: $135,000.00 ... With decades of experience and category expertise, we apply our unique behavioral framework and ...
Vice President, Customer Success
Chicago, IL · On-site
$135 - $150/hr
Vice President, Customer Success Full Time Chicago, IL, US 1 Attachments Salary Range: $135,000.00 ... With decades of experience and category expertise, we apply our unique behavioral framework and ...
VP of Customer Experience
$141K - $181K/yr
About the Role Reports to: SVP Success, Support & Enablement We are seeking a dynamic and visionary Vice President of Customer Experience to lead our global Support, Enablement, Community, and ...
VP of Customer Experience
$141K - $181K/yr
About the Role Reports to: SVP Success, Support & Enablement We are seeking a dynamic and visionary Vice President of Customer Experience to lead our global Support, Enablement, Community, and ...
VP, Customer Engineering
$184K - $237K/yr
About the Role Armada is seeking a visionary VP of Customer Engineering to lead a world-class ... Experience working across international markets, enterprises, and governments AI Infrastructure ...
VP, Customer Engineering
$184K - $237K/yr
About the Role Armada is seeking a visionary VP of Customer Engineering to lead a world-class ... Experience working across international markets, enterprises, and governments AI Infrastructure ...
VP, Customer Success
Destin, FL · On-site
$50K/yr
Role and Responsibilities The VP, Customer Success ("VP") will own end-to-end accountability for the post-sale customer experience, including onboarding, success, and support, across KeyData ...
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VP, Customer Success
Destin, FL · On-site
$50K/yr
Role and Responsibilities The VP, Customer Success ("VP") will own end-to-end accountability for the post-sale customer experience, including onboarding, success, and support, across KeyData ...
VP, Customer Success
OR · On-site +1
$138K - $177K/yr
The Vice President of Customer Success for the Strategic Segment is a senior leadership position ... Proven experience managing relationships with Fortune 500 brands. * Exceptional ability to lead ...
VP, Customer Success
OR · On-site +1
$138K - $177K/yr
The Vice President of Customer Success for the Strategic Segment is a senior leadership position ... Proven experience managing relationships with Fortune 500 brands. * Exceptional ability to lead ...
VP, Customer Engagement
Reston, VA · On-site
$180 - $320/hr
You will lead a critical organization at the intersection of customer experience, digital ... Reporting directly to the President & CEO, the Vice President, Customer Engagement will define and ...
VP, Customer Engagement
Reston, VA · On-site
$180 - $320/hr
You will lead a critical organization at the intersection of customer experience, digital ... Reporting directly to the President & CEO, the Vice President, Customer Engagement will define and ...
This role partners with the SVP, Customer Operations to drive outsourcing, automation, and performance improvements across nationwide and international locations, ensuring security, reliability, and ...
This role partners with the SVP, Customer Operations to drive outsourcing, automation, and performance improvements across nationwide and international locations, ensuring security, reliability, and ...
VP, Customer Success
OR · On-site +1
$138K - $177K/yr
The Vice President of Customer Success for the Strategic Segment is a senior leadership position ... Proven experience managing relationships with Fortune 500 brands. * Exceptional ability to lead ...
VP, Customer Success
OR · On-site +1
$138K - $177K/yr
The Vice President of Customer Success for the Strategic Segment is a senior leadership position ... Proven experience managing relationships with Fortune 500 brands. * Exceptional ability to lead ...
VP, Customer Engineering
OR · On-site +1
$179K - $231K/yr
About the Role Armada is seeking a visionary VP of Customer Engineering to lead a world-class ... Proven experience building and scaling global CE and/or VE organizations * Strong talent builder ...
VP, Customer Engineering
OR · On-site +1
$179K - $231K/yr
About the Role Armada is seeking a visionary VP of Customer Engineering to lead a world-class ... Proven experience building and scaling global CE and/or VE organizations * Strong talent builder ...
VP, Customer Success
Washington, DC · On-site
$180 - $240/hr
Overview Role Summary: The VP of Customer Success is responsible for leading the customer success team, developing strategies to enhance customer satisfaction, and ensuring the successful ...
VP, Customer Success
Washington, DC · On-site
$180 - $240/hr
Overview Role Summary: The VP of Customer Success is responsible for leading the customer success team, developing strategies to enhance customer satisfaction, and ensuring the successful ...
Internship Vp Customer Experience information
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Job description
POSITION SUMMARY
The VP, CustomerSuccess,is responsible forleading and scaling the Customer Success and Operational Delivery functions for a rapidly growing business line. This role is focused on driving client satisfaction, retention, operational excellence, and profitable growth while ensuring the successful delivery of customer programs.
The VP will lead a team of 5-7 professionals and work cross-functionally with Sales, Product, Operations, and Panel teams tooptimizeclient outcomes, improve delivery processes, and support business growth. The ideal candidate brings deep experience in customer success, service delivery, and business operations, along with strong commercial and financial acumen.
KEY JOB RESPONSIBILITIES
- Lead and develop the Customer Success and Operational/Insight CommunityDelivery teams.
- Drive customer satisfaction, retention, adoption, and growth across the client portfolio.
- Serve as a senior point of contact for key client relationships and escalations.
- Ensure successful execution and delivery of client programs whilemaintaininghigh service quality standards.
- Develop and implement scalable processes, procedures, and best practices that support growth and operational efficiency.
- Partner with Sales to support revenue growth, client retention, and profitabilityobjectives.
- Collaborate with Panel and Operations teams to contribute to panel recruitment strategies that support feasibility, quality, and delivery goals.
- Identifyand implement automation, technology, and process improvements to enhance client and operational outcomes.
- Monitor and report on key customer success, operational, and financial performance metrics.
- Manage budgeting, forecasting, resource planning, and profitability for the business line.
- Coach, mentor, and develop team members while fostering a culture of accountability, collaboration, and continuous improvement.
- Partner with Product and Technology teams toidentifyopportunities for platform enhancements and service improvements.
- Other duties as assigned.
About FocusGroupJobs
Sourced by ZipRecruiter
FocusGroupJobs, based in Iselin, NJ, US, is a leading company in the market research industry. Functioning via their official website focusgroup.com, the firm connects businesses with their target audience to gather valuable insights. They specializes in organizing and conducting focus group discussions, offering businesses with crucial consumer opinions to help shape products, services, or advertising strategies. Since its foundation, the company has prioritized maintaining quality services and representing the diverse interests of the consumer world.
Industry
Marketing
Company size
51 - 200 Employees
Headquarters location
Iselin, NJ, US