What You Bring: * 5-8+ years of experience in roles such as Technical Account Management, Customer Success, Enterprise Implementations, or Clinical Solutions/Operations within healthcare, digital ...
What You Bring: * 5-8+ years of experience in roles such as Technical Account Management, Customer Success, Enterprise Implementations, or Clinical Solutions/Operations within healthcare, digital ...
What You Bring: * 5-8+ years of experience in roles such as Technical Account Management, Customer Success, Enterprise Implementations, or Clinical Solutions/Operations within healthcare, digital ...
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What You Bring: * 5-8+ years of experience in roles such as Technical Account Management, Customer Success, Enterprise Implementations, or Clinical Solutions/Operations within healthcare, digital ...
What You Bring: * 5-8+ years of experience in roles such as Technical Account Management, Customer Success, Enterprise Implementations, or Clinical Solutions/Operations within healthcare, digital ...
What You Bring: * 5-8+ years of experience in roles such as Technical Account Management, Customer Success, Enterprise Implementations, or Clinical Solutions/Operations within healthcare, digital ...
Provide management and direction of safety, environmental and regulatory compliance, operation, maintenance, technical and engineering support, long and short range planning, O&M Resource Plan ...
Provide management and direction of safety, environmental and regulatory compliance, operation, maintenance, technical and engineering support, long and short range planning, O&M Resource Plan ...
Provide management and direction of safety, environmental and regulatory compliance, operation, maintenance, technical and engineering support, long and short range planning, O&M Resource Plan ...
Provide management and direction of safety, environmental and regulatory compliance, operation, maintenance, technical and engineering support, long and short range planning, O&M Resource Plan ...
GENERAL DESCRIPTION The Manager, Client Digital Implementations is highly detailed oriented ... Leading project meetings (technical workshops, kick-offs, steering committees, and status meetings ...
GENERAL DESCRIPTION The Manager, Client Digital Implementations is highly detailed oriented ... Leading project meetings (technical workshops, kick-offs, steering committees, and status meetings ...
Provide management and direction of safety, environmental and regulatory compliance, operation, maintenance, technical and engineering support, long and short range planning, O&M Resource Plan ...
Provide management and direction of safety, environmental and regulatory compliance, operation, maintenance, technical and engineering support, long and short range planning, O&M Resource Plan ...
ROI Implementation Manager
Franklin, TX · On-site
Provide management and direction of safety, environmental and regulatory compliance, operation, maintenance, technical and engineering support, long and short range planning, O&M Resource Plan ...
ROI Implementation Manager
Franklin, TX · On-site
Provide management and direction of safety, environmental and regulatory compliance, operation, maintenance, technical and engineering support, long and short range planning, O&M Resource Plan ...
Provide management and direction of safety, environmental and regulatory compliance, operation, maintenance, technical and engineering support, long and short range planning, O&M Resource Plan ...
Provide management and direction of safety, environmental and regulatory compliance, operation, maintenance, technical and engineering support, long and short range planning, O&M Resource Plan ...
... managing cross-functional teams to ensure timely and efficient implementation that meets client ... The Director will act as a key liaison between clients, internal stakeholders, and technical teams ...
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... managing cross-functional teams to ensure timely and efficient implementation that meets client ... The Director will act as a key liaison between clients, internal stakeholders, and technical teams ...
GENERAL DESCRIPTION The Manager, Client Digital Implementations is highly detailed oriented ... Leading project meetings (technical workshops, kick-offs, steering committees, and status meetings ...
GENERAL DESCRIPTION The Manager, Client Digital Implementations is highly detailed oriented ... Leading project meetings (technical workshops, kick-offs, steering committees, and status meetings ...
Our professionals combine deep accounting and operational expertise with technical NetSuite ... About the Role Crowe seeks a NetSuite Implementation Manager to lead ERP implementations for ...
Our professionals combine deep accounting and operational expertise with technical NetSuite ... About the Role Crowe seeks a NetSuite Implementation Manager to lead ERP implementations for ...
PLANNING AND IMPLEMENTATION MANAGER (FULL TIME)
Richardson, TX · On-site
$125K - $171K/yr
Provide professional counsel and technical advice to the City Manager's Office, the Director of ... implementation of recommended action items; • Implementation of the Comprehensive Plan ...
PLANNING AND IMPLEMENTATION MANAGER (FULL TIME)
Richardson, TX · On-site
$125K - $171K/yr
Provide professional counsel and technical advice to the City Manager's Office, the Director of ... implementation of recommended action items; • Implementation of the Comprehensive Plan ...
Technical Expertise: Develop a deep understanding of our products and the revenue cycle management domain. Troubleshoot and debug issues that arise during implementation, providing expert guidance ...
Technical Expertise: Develop a deep understanding of our products and the revenue cycle management domain. Troubleshoot and debug issues that arise during implementation, providing expert guidance ...
Our professionals combine deep accounting and operational expertise with technical NetSuite ... About the Role Crowe seeks a NetSuite Implementation Manager to lead ERP implementations for ...
Our professionals combine deep accounting and operational expertise with technical NetSuite ... About the Role Crowe seeks a NetSuite Implementation Manager to lead ERP implementations for ...
Position Description Manager, Technology Projects & Implementation Reports To: Chief Operations ... Lead and coordinate with vendors, technical partners, and internal stakeholders on application ...
Quick apply
Position Description Manager, Technology Projects & Implementation Reports To: Chief Operations ... Lead and coordinate with vendors, technical partners, and internal stakeholders on application ...
Position Description Manager, Technology Projects & Implementation Reports To: Chief Operations ... Lead and coordinate with vendors, technical partners, and internal stakeholders on application ...
Quick apply
Position Description Manager, Technology Projects & Implementation Reports To: Chief Operations ... Lead and coordinate with vendors, technical partners, and internal stakeholders on application ...
Technical Project Manager
Austin, TX · On-site
This role involves managing complex technical programs, ensuring alignment between business objectives and technical implementation, and facilitating collaboration among various teams.
Technical Project Manager
Austin, TX · On-site
This role involves managing complex technical programs, ensuring alignment between business objectives and technical implementation, and facilitating collaboration among various teams.
Manager, Implementations
Richardson, TX · On-site
This role also oversees the implementation and adoption of Lumina AI capabilities within Knock ... Excellent communication skills; able to translate technical concepts for non-technical stakeholders
Manager, Implementations
Richardson, TX · On-site
This role also oversees the implementation and adoption of Lumina AI capabilities within Knock ... Excellent communication skills; able to translate technical concepts for non-technical stakeholders
This is a high-ownership, hands-on implementation role requiring deep Greenhouseexpertise, strong technical knowledge, and exceptional project management skills. You will own the technical execution ...
This is a high-ownership, hands-on implementation role requiring deep Greenhouseexpertise, strong technical knowledge, and exceptional project management skills. You will own the technical execution ...
Internship Technical Implementation Manager information
What is the difference between Internship Technical Implementation Manager vs Technical Project Coordinator?
| Aspect | Internship Technical Implementation Manager | Technical Project Coordinator |
|---|---|---|
| Credentials | Relevant technical coursework, internship experience | Often a bachelor's degree in IT, engineering, or related field |
| Work Environment | Internship setting, entry-level projects, mentorship involved | Support role in project teams, coordinating tasks and schedules |
| Industry Usage | Common in tech companies, startups, and consulting firms | Widely used across industries for project support roles |
The Internship Technical Implementation Manager typically focuses on assisting with technical project implementation during an internship, gaining hands-on experience under supervision. In contrast, a Technical Project Coordinator handles coordinating project activities, schedules, and communication, often with more responsibility but less technical depth. Both roles are entry-level and serve as stepping stones into technical project management careers.
Senior Technical Implementation & Accounts Manager (Clinical Operations)
Austin, TX • On-site
Full-time
Re-posted 17 days ago
Job description
Over the past decade, Everlywell has delivered close to 1 billion personalized health insights, transforming care for 60 million people and powering hundreds of enterprise partners. In 2025, an estimated 1 in 94 U.S. adults received an Everlywell test, solidifying our spot as the #1 at-home testing company in the country. Fueled by AI and built for scale, we're breaking down barriers, closing care gaps, and unlocking a more connected healthcare experience that is smarter, faster, and more personalized.
What You'll Do: Client Partnership & Strategic Account Management (60%)
- Own the end-to-end post-sale relationship for an assigned portfolio of Diagnostics Solutions and enterprise clients, serving as the primary point of contact for program needs, performance, technical questions, and clinical operations topics.
- Lead structured discovery and ongoing strategy conversations to deeply understand client objectives, success metrics, and constraints; translate those into clear account plans and roadmaps.
- Plan and facilitate recurring business reviews (e.g., QBRs) with client stakeholders, including performance readouts, insights, and recommendations for optimization and expansion.
- Proactively monitor account health (utilization, SLAs, clinical quality signals, and satisfaction) and drive action plans to address risks, performance gaps, or emerging needs.
- Own regular internal coordination, escalation, and execution of corrective action plans to swiftly resolve issues and minimize incident recurrence.
- Provide timely, transparent communication on issues, incidents, and changes, ensuring clients feel informed, supported, and confident in our partnership.
- Partner closely with Sales/BD, Clinical, Product, Implementations, Engineering, and Care Team leadership to ensure programs are meeting client KPIs and contractual commitments.
- Proactively identify and qualify opportunities for upsell, cross-sell, and expansion (e.g., new programs, new populations, additional services) that maximize client value by fully utilizing existing clinical workflows and platform resources, and collaborate with Sales/BD to execute, thereby delivering on strategic business development goals.
- Establish and maintain strong, multi-level relationships (clinical, operational, and executive), acting as a trusted advisor on both program design and day-to-day operations.
What You'll Do: Technical Solutioning & Implementation Oversight (25%)
- Translate client requirements and use cases into platform configurations and workflows, partnering with Implementations, Product, and Clinical to ensure feasibility and alignment with best practices.
- Own the client-facing side of configuration timelines, milestones, and deliverables for new programs and major changes; manage expectations and surface risks early.
- Coordinate and communicate change management for configuration updates (e.g., clinical rules, routing logic, reporting changes), ensuring changes are documented, tested, and clearly communicated to clients.
- Develop a working understanding of underlying systems (e.g., proprietary platforms, EHRs, integrations, order/result flows, consult workflows, reporting pipelines) to effectively troubleshoot and triage issues.
- Collaborate with technical teams on integration-related topics (e.g., data mapping, file layouts, error handling) and help ensure client requirements are accurately captured and validated.
- Maintain accurate, client-specific documentation for configurations, workflows, SLAs, and edge cases to support consistent operations and scalable onboarding of new internal team members.
What You'll Do: Insights, Reporting & Continuous Improvement (15%)
- Define and deliver standard and client-specific reporting that tracks funnel performance (orders - results - consults), clinical outcomes, SLAs, and operational quality for your accounts.
- Analyze trends to identify drivers of fallout, friction, or underperformance (e.g., rejection reasons, consult completion, address or data issues) and partner with clients and internal teams on corrective action plans.
- Synthesize structured feedback from clients and frontline teams into clear, actionable input for Product, Clinical, and Operations roadmaps (e.g., feature requests, workflow enhancements, reporting needs).
- Contribute to the design and evolution of standard operating procedures, playbooks, and templates that improve consistency, reduce operational complexity, and shorten time-to-launch for new clients and programs.
- Partner with Clinical, Data, and Operations teams to pilot and refine AI- and automation-supported workflows that improve quality, reduce manual effort, and scale support across the client portfolio.
Who You Are:
- A client-obsessed, solutions-oriented partner who is energized by building long-term relationships and turning complex requirements into practical, scalable programs.
- A confident communicator who can engage comfortably with clinical leaders, operations teams, and technical stakeholders at large healthcare and diagnostics organizations.
- A systems thinker who enjoys mapping end-to-end workflows, identifying failure modes, and designing processes that are robust, compliant, and easy to operate.
- A collaborator who thrives in fast-paced, high-growth, mission-driven environments and is comfortable navigating ambiguity while still driving clarity and outcomes.
- Equally comfortable getting into the details of a configuration or report and zooming out to connect those details to client strategy and business value.
What You Bring:
- 5-8+ years of experience in roles such as Technical Account Management, Customer Success, Enterprise Implementations, or Clinical Solutions/Operations within healthcare, digital health, or health tech.
- Demonstrated experience owning post-sale relationships with enterprise clients, including leading QBRs, driving renewals/expansion, and managing issue escalations.
- Strong understanding of care delivery models, clinical pathways, and clinical workflows, with the ability to translate them into technical and operational requirements.
- Experience working with healthcare technology platforms (e.g., EMRs, labs, telehealth, order/result interfaces, HL7/API integrations, FHIR, HIE/QHIN sources) and comfort partnering with technical teams to resolve issues.
- Proven ability to interpret and present data (dashboards, performance metrics, quality measures) and turn insights into clear recommendations and action plans.
- Excellent communication and documentation skills, with the ability to simplify complex concepts for both clinical and technical audiences and create clear client-facing materials.
- Bachelor's degree in science, healthcare, engineering, or related field; an advanced degree or clinical credential (e.g., RN, NP, PA, MPH, MHA) is a strong plus but not required.
- Comfort operating in a highly cross-functional environment and balancing multiple accounts, priorities, and timelines with a high bar for quality and follow-through.
Security Notice: Everlywell never requests fees, payment, or banking information at any stage of the recruitment process. Official communications and interview invitations will only come from verified email addresses ending in @everlywell.com or @everlyhealth.com. To ensure your application is secure, always apply directly through our official careers page at https://www.everlywell.com/careers/.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Everlywell
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Austin, TX, US
Year founded
2015