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Internship Technical Implementation Manager Jobs in New York

Multitude Insights

Implementation Manager

New York, NY · On-site +1

Conduct current state workflow assessments and technical scoping conversations to understand how ... Experience managing complex customer implementations with multiple stakeholders. * Demonstrated ...

Bravia Services

Be Seen First

Platform Implementation Manager

New York, NY · Remote

$38 - $42/hr

Title: Platform Implementation Manager Location: Remote - USA Duration: 6 Months (Contract ... Leverage your tech-savviness and curiosity to troubleshoot merchants technical issues. * Become a ...

Alloy

Senior Implementation Manager

New York, NY · Hybrid

This role sits within the Technical Solutions organization and works closely with Solutions ... an implementation management, technical project management, or professional services role ...

Bluecrux

SaaS Implementation Manager

Millburn, NJ · On-site

Manage end-to-end implementation projects, ensuring milestones are met on time and within budget ... Clearly communicate project plans, design choices, and implementation risks to technical and non ...

CentralReach

Clinical Implementation Manager

Holmdel, NJ · On-site

$65K - $95K/yr

The Implementation Manager II will lead moderately complex SaaS implementation projects, ensuring ... Exceptional communication skills, with the ability to effectively convey technical information to ...

Uncountable

Partner Implementation Manager

New York, NY · On-site

$90K - $120K/yr

As a Partner Delivery Manager, you are the person who ensures that every implementation delivered ... Guide partners through challenging implementations in real time - answering technical and ...

Flexport

Regional Implementation Manager

New York, NY · On-site

Scope awarded business and build the implementation project plan, aligning sales, account management, planning & ops, carrier relations, procurement, fulfillment, and technical teams to execute.

Barclays

Client Implementation Manager

Whippany, NJ · On-site

Purpose of the role To manage the scoping and implementation of products and services for newly ... The ability to translate technical concepts (APIs, host to host, SWIFT) into executable ...

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Internship Technical Implementation Manager information

What is the difference between Internship Technical Implementation Manager vs Technical Project Coordinator?

AspectInternship Technical Implementation ManagerTechnical Project Coordinator
CredentialsRelevant technical coursework, internship experienceOften a bachelor's degree in IT, engineering, or related field
Work EnvironmentInternship setting, entry-level projects, mentorship involvedSupport role in project teams, coordinating tasks and schedules
Industry UsageCommon in tech companies, startups, and consulting firmsWidely used across industries for project support roles

The Internship Technical Implementation Manager typically focuses on assisting with technical project implementation during an internship, gaining hands-on experience under supervision. In contrast, a Technical Project Coordinator handles coordinating project activities, schedules, and communication, often with more responsibility but less technical depth. Both roles are entry-level and serve as stepping stones into technical project management careers.

What cities in New York are hiring for Internship Technical Implementation Manager jobs?

Cities in New York with the most Internship Technical Implementation Manager job openings:

Internship Technical Implementation Manager jobs near you

Implementation Manager

Multitude Insights

New York, NY • On-site, Remote

Full-time

Re-posted 12 days ago

Job description

About Multitude Insights
Multitude Insights builds modern tools for public safety agencies. Our flagship product, BLTN, transforms siloed law-enforcement bulletins and investigative intel into a searchable, AI-powered network that connects cities, counties, and states. Agencies use BLTN to create, share, and link critical information in real time - surfacing patterns analysts often miss and accelerating case resolution across jurisdictions.
We're backed by top-tier investors and expanding nationwide, with customers from Boston to Seattle to Orange County. Our mission is simple: give law enforcement the clarity and confidence they need to protect the public. We turn information into awareness - and awareness into action.
If you want to build category-defining technology that directly impacts community safety - and join a team on a hyper-growth trajectory - this is the place to do the most meaningful work of your career.
The Role
Multitude Insights is hiring an Implementation Lead to own the onboarding and activation experience for new agency partners. This is not a pure project management role - we're looking for someone who can both coordinate the work and help execute it.
You'll lead agencies from kickoff through go-live, helping configure our platform using tools built by our Engineering team, guiding change management, supporting training, and ensuring customers successfully adopt BLTN as part of their daily workflows.
This is a foundational role on an early team. We're looking for someone with a builder mindset who is excited to create the systems, playbooks, and implementation infrastructure that will scale with the company over time.
Implementation at Multitude is core to customer success. Your job is to ensure agencies get up and running quickly, realize value fast, and become long-term partners.
Responsibilities
  • Lead End-to-End Implementations
    • Own the onboarding and implementation process from kickoff through go-live and stabilization.
    • Manage project timelines, milestones, stakeholder communication, and execution across internal and external teams.
    • Coordinate and drive implementation workstreams while also handling portions of the work directly.
    • Configure customer environments using internal tools and workflows developed by Engineering.
    • Ensure implementations stay on track, within scope, and deliver a strong customer experience.
  • Drive Customer Adoption & Change Management
    • Conduct current state workflow assessments and technical scoping conversations to understand how agencies operate and where BLTN fits.
    • Document current state workflows and develop future state workflow maps that define how agencies will use BLTN in practice.
    • Guide customers through change management and adoption challenges.
    • Collaborate with Customer Success Managers to deliver onboarding sessions, training, and enablement for end users and administrators, with shared accountability for equipping agencies to use BLTN independently
    • Act as a trusted partner to agency leadership, operators, and IT stakeholders throughout implementation.
  • Build the Implementation Function
    • Create scalable implementation playbooks, templates, processes, and best practices.
    • Capture lessons learned and continuously improve how Multitude deploys customers.
    • Help define the systems and operational infrastructure needed to scale implementations over time.
    • Track implementation outcomes and identify ways to improve onboarding speed, adoption, and customer satisfaction.
  • Collaborate Cross-Functionally
    • Partner closely with Product, Engineering, and Customer Success to ensure successful customer launches.
    • Translate customer needs and implementation feedback into actionable internal requests.
    • Identify implementation risks early and help drive resolution across teams.
    • Provide frontline customer insight that informs product and operational improvements.

Qualifications
  • 6+ years of experience in implementation, onboarding, customer operations, project management, or customer success within SaaS, gov-tech, or a similar environment.
  • Experience managing complex customer implementations with multiple stakeholders.
  • Demonstrated ability to manage multiple concurrent implementations or projects simultaneously without sacrificing quality or customer experience
  • Strong project management and organizational skills, with the ability to drive execution independently.
  • Comfortable being hands-on - not just tracking work, but actively contributing to implementation and configuration tasks.
  • Experience leading customer onboarding, training, or change management initiatives.
  • Excellent communication skills and ability to build trust with customers.
  • Builder mindset with comfort operating in ambiguity and creating structure from scratch.
  • Ability to balance speed, organization, and customer experience in a fast-moving environment.
  • Experience in gov-tech, public sector technology, or law enforcement-adjacent environments is highly preferred.
  • Experience working in startup or early-stage environments is a plus.
  • Comfortable working in a fully remote environment.
  • What Success Looks Like
    • Agencies launch smoothly and quickly.
    • Customers adopt BLTN as part of their core workflows.
    • Implementation processes become repeatable and scalable.
    • Customer trust and retention strengthen over time.
    • The implementation function evolves into a strategic advantage for the company.
  • Leadership & Competencies
    • Builder's mindset-comfortable creating structure from scratch.
    • Strategic operator who moves quickly while knowing what scales.
    • Proactive, data-driven, and high-ownership.
    • Executive presence and ability to serve as a trusted advisor internally and externally.
    • Aligned with our core values: Trust, Duty, Urgency.

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