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Are you ready to join a high-performance, fast-moving, and collaborative GTM Operations team where your analytical skills will be the engine of our success? We are seeking a highly motivated Sales Operations Analyst to drive efficiency and provide critical insights in a fast-paced environment. This role requires high cross-functional collaboration & communication, strong analytical skills, and a relentless focus on optimizing our sales processes and performance. 

This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

What You'll Do: 

Your primary mission will be to transform complex data into actionable strategies that empower our Sales leadership and improve team performance. Key responsibilities include:

Data Analysis & Strategy

• Identify business challenges and opportunities, using data analysis to provide strategic and tactical recommendations.
• Evolve problem-solving frameworks, develop and test hypotheses, and lead the implementation of new solutions, including developing a monitoring plan.
• Use AI tools and emerging technologies to accelerate research, analysis, forecasting, and decision-making.

Reporting & Performance

• Own the process of reporting and analyzing sales pipeline, bookings, headcount, and productivity to identify trends and opportunities for growth.
• Leverage AI-assisted analytics to uncover trends, identify risks, and surface actionable recommendations for sales leadership.
• Conduct monthly and quarterly analysis to track sales quota achievement.
• Drive the health of the business through performance monitoring, analysis, process improvements, and key insights.

Planning & Process Improvement

• Provide critical analytical and administrative support for the annual planning process, specifically supporting the design and implementation of sales territory strategy.
• Manage ongoing escalations and act as a key cross-functional point of contact, ensuring smooth operations.
• Support various strategic sales operations projects.

Basic Qualifications:

• Currently pursuing a Bachelor's degree (or higher) in Finance, Economics, Mathematics, Physics, Data Science, or another STEM-related field at an accredited North American college or university.
• Strong foundation in analytical thinking, financial modeling, quantitative coursework, or related academic experience.
• Proficient in Google Sheets / Microsoft Excel, including formulas, pivot tables, and structured spreadsheet design.
• Strong process development and technical writing experience, with the ability to document and improve workflows.
• Highly organized, detail-oriented, and methodical in approach, with strong accuracy when working with numbers and data.
• Willingness to support a variety of projects in a fast-paced, high-energy environment.
• Effective written and verbal communication skills with a clear and concise communication style.

Preferred Qualifications

• Experience using AI tools to support data cleaning, analysis, and presentation of information (as applicable).
• Previous internship or professional experience in finance, analytics, consulting, operations, or a related quantitative field.
• Curiosity about emerging AI capabilities and a willingness to experiment with new tools and approaches.
• Exposure to data analysis, financial modeling, or business intelligence tools beyond Excel/Sheets.