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Internship Software Support Engineer Jobs in Tennessee

Troubleshoot and resolve day-to-day technical issues across hardware, software, and user ... Work closely with senior engineers to support issue resolution and learn troubleshooting best ...

Troubleshoot and resolve day-to-day technical issues across hardware, software, and user ... Work closely with senior engineers to support issue resolution and learn troubleshooting best ...

Up to 3 years' experience in a Software Engineering, Software Support, QA, SDET, or engineering-adjacent role (including internships, co-ops, or academic projects) * Bachelor's degree in Computer ...

Senior Client Support Engineer Location: Nashville, TN ( w/ occasional travel ) Duration: 6-Month ... Provide phone, remote, and onsite technical support for hardware, software, and user account issues.

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

COOK SYSTEMS has an immediate need for an AV Support Engineer AV Support Engineer Memphis, TN ... Perform software, firmware, and system updates in accordance with established maintenance schedules ...

New

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

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Internship Software Support Engineer information

What is the difference between Internship Software Support Engineer vs Software Support Specialist?

AspectInternship Software Support EngineerSoftware Support Specialist
Required CredentialsCurrently pursuing or recently completed relevant degree (e.g., Computer Science)Typically requires experience or certifications in support or IT
Work EnvironmentInternship setting, learning-focused, entry-level tasksFull-time or part-time support role, more independent
Employer & Industry UsageTech companies, software firms, startupsIT service providers, software companies, tech support teams
Search & Comparison IntentUnderstanding entry-level support roles for students or recent gradsSeeking experienced support roles or career progression

The main difference is that an Internship Software Support Engineer is an entry-level, learning-focused position often held by students or recent graduates, whereas a Software Support Specialist is a more experienced, full-time role requiring prior support experience. Internships provide training and exposure, while support specialists handle ongoing customer issues independently.

Software Support Analyst I

Software Support Analyst I

i3 Verticals

Piney Flats, TN • Remote

Full-time

Posted 18 days ago


i3 Verticals rating

7.6

Company rating: 7.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

155th of 245 rated software companies


Job description

JOB TITLE: Software Support Analyst I

REPORTS TO: Team Lead

JOB LOCATION: Piney Flats, TN

TRAVEL: 5-10% travel required

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Provide front-line technical support for our proprietary software applications via phone, email and remote access in a timely manner to external clients.
  • Build and maintain effective relationships with team members, management, in-house software developers and clients.
  • Identify, troubleshoot and resolve application issues.
  • Communicate and escalate issues that cannot be resolved to the appropriate team member(s).
  • Document all reported issues and task details; analyze gathered data.
  • Deploy and provide training on software applications to new clients and new versions to current clients.

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE): 

  • High school diploma or equivalent
  • Two (2) years related experience
  • Must have a proficient understanding of computer and technical concepts
  • Must have strong troubleshooting skills
  • Must have strong verbal and written communication skills
  • Ability to prioritize workload and manage multiple responsibilities effectively

What i3 Verticals employees say

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