Participate in application design sessions and develop end-to-end interaction flows using Splunk to ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...
Participate in application design sessions and develop end-to-end interaction flows using Splunk to ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...
Internship Remote Splunk information
What are the key skills and qualifications needed to thrive as a Remote Splunk Intern, and why are they important?
To thrive as a Remote Splunk Intern, you need a basic understanding of IT systems, data analysis, and familiarity with scripting or programming languages, often supported by coursework in computer science or a related field. Experience with Splunk Enterprise, data visualization tools, and industry-recognized certifications like Splunk Core Certified User are valuable. Strong problem-solving abilities, attention to detail, and effective remote communication skills help you stand out in this role. These skills are crucial for efficiently analyzing data, troubleshooting issues, and collaborating with teams in a virtual environment.
What is the difference between Internship Remote Splunk vs Remote Security Analyst?
| Aspect | Internship Remote Splunk | Remote Security Analyst |
|---|---|---|
| Required Credentials | Basic knowledge of Splunk, possibly some certifications like Splunk Core Certified User | Security certifications such as CompTIA Security+, CISSP, or CEH often preferred |
| Work Environment | Remote, project-based, entry-level | Remote, ongoing security monitoring and incident response |
| Industry Usage | IT, cybersecurity, data analysis | Cybersecurity, IT security |
| Search & Comparison Intent | Learning Splunk in a practical setting | Monitoring security threats and incident handling |
Internship Remote Splunk roles focus on learning and applying Splunk for data analysis, often with entry-level tasks. Remote Security Analysts handle ongoing security monitoring, requiring more specialized security certifications. While both roles are remote and related to cybersecurity, they differ in responsibilities and experience level.
What is a Remote Splunk Internship?
A Remote Splunk Internship is a temporary position where interns work from a remote location to gain hands-on experience with Splunk, a popular data analysis and monitoring platform. Interns typically assist with tasks such as setting up Splunk environments, creating dashboards, analyzing data, and supporting IT operations or security teams. This role helps students or recent graduates develop valuable skills in data analytics, cybersecurity, and cloud technologies, often under the guidance of experienced Splunk professionals. The remote nature of the internship allows for flexible work arrangements and collaboration using digital communication tools.
What kinds of projects or tasks can I expect to work on during a remote Splunk internship?
As a remote Splunk intern, you will typically assist with data analysis, dashboard creation, and troubleshooting within the Splunk platform. Common tasks include supporting the setup and optimization of Splunk environments, building queries and reports, and collaborating with IT or security teams to monitor and interpret system logs. You may also participate in team meetings, contribute to documentation, and assist with real-time incident investigations, providing a hands-on learning experience in data analytics and cybersecurity.
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Job description
Company Description
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Job Description
The Amazon Connect Support Engineer is responsible for supporting and maintaining AWS-based CCaaS and contact center environments to ensure high availability and system reliability. The role focuses on monitoring, troubleshooting, and resolving production issues using observability tools such as Splunk and Zabbix. The ideal candidate brings strong experience in contact center operations along with hands-on expertise in AWS services including Lambda, ALBs, Amazon Connect, and CloudWatch. Proficiency in scripting languages such as Python, Perl, or PowerShell is required to support automation and operational efficiency. Strong analytical and problem-solving skills are essential for success in this role. The role offers the opportunity to develop broad expertise across multiple leading CCaaS platforms in a modern enterprise contact center environment.
Responsibilities
- Design, develop, and enhance proactive monitoring capabilities for the AWS Connect CCaaS platform to ensure system reliability and operational excellence.
- Collaborate closely with developers, architects, and platform owners to enforce logging standards and monitoring best practices that enable effective troubleshooting and observability.
- Participate in application design sessions and develop end-to-end interaction flows using Splunk to strengthen monitoring and diagnostics capabilities.
- Troubleshoot production issues, perform root cause analysis, and implement corrective actions to minimize system downtime and service disruptions.
- Work with vendor partners to drive operational improvements and enhance monitoring frameworks across the platform.
- Develop and maintain CloudWatch dashboards as a complementary monitoring solution to ensure redundancy and visibility.
Qualifications
- 4+ years of overall IT experience with strong exposure to CCaaS environments.
- Solid experience in contact center observability, monitoring, and troubleshooting of production systems.
- 2+ years of hands-on experience with monitoring tools such as Splunk and CloudWatch.
- Practical AWS cloud experience, including Lambda, Amazon Connect, Application Load Balancers (ALBs).
- Experience in at least one scripting language such as Python or JavaScript to support automation and operational efficiency.
- Excellent communication and teamwork skills with the ability to collaborate across technical teams.
Nice To Have
- Experience with NICE CXone and/or Genesys Cloud/Genesys Engage contact center platforms
- Experience with monitoring and observability tools such as Zabbix
We offer:
- Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
- Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
- Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
- Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
- Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
- Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
- Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
*Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Additional Information
All your information will be kept confidential according to EEO guidelines.