Internship Remote Operations Analyst Jobs in Atlanta, GA

Who We Are

About Heritage Werks Group

Heritage Werks Group (HWG) powers the world's most iconic brands by empowering institutional knowledge. Through Heritage Werks and NetX, we combine nearly two decades of archival expertise with enterprise technology to help organizations preserve, organize, govern, and activate institutional knowledge as a lasting business asset.

Today, we partner with more than 240 enterprise clients across 30+ industries worldwide, including Fortune 500 companies, professional sports organizations, museums, universities, government agencies, and cultural institutions. Our multidisciplinary team of AI innovators, technologists, scientists, engineers, historians, and archivists helps organizations transform trusted knowledge into business value through archival expertise, enterprise technology, and AI.

What You'll Do

As a Project Management Analyst, you'll support the Project Management Office (PMO) by ensuring the integrity of project data, governance, operational reporting, and enterprise work management processes across Heritage Werks.

Working closely with the Director of Program Management, you'll help maintain project management standards, audit project health, support Wrike administration, and provide leadership with accurate operational reporting and insights. You'll also collaborate with Project Managers and department leaders to improve consistency, visibility, and operational efficiency across the organization.

This role is perfect for someone who enjoys working with data, identifying opportunities for improvement, building scalable processes, and helping teams operate more efficiently.

Location: Remote or Hybrid (Duluth, GA)

Requirements

What You'll Be Responsible For

Project Management Governance & Compliance

• Ensure projects adhere to Heritage Werks project management standards and best practices.
• Perform governance audits to validate project setup, budgets, schedules, documentation, and task completion.
• Identify project compliance gaps and partner with Project Managers to resolve them.
• Maintain Project Management documentation, templates, and standard operating procedures.
• Support onboarding and ongoing reinforcement of PM methodologies.

Operational Reporting & Analytics

• Develop and maintain operational dashboards and reports for Project Management leadership.
• Monitor project health, capacity, utilization, and portfolio metrics.
• Analyze project trends and identify operational risks.
• Support monthly and quarterly business reporting.
• Provide ad hoc analysis to support strategic decision-making.

Enterprise Work Management

Support administration of Wrike, including:

• Templates
• Request forms
• Custom fields
• Dashboards
• Workflows
• Automations

Additional responsibilities include:

• Testing new workflows and system enhancements before deployment.
• Maintaining user documentation and process guides.
• Supporting users with project setup and work management processes.

Data Quality

• Ensure project, resource, and financial data remain accurate and complete.
• Monitor data quality and resolve inconsistencies.
• Perform routine audits of project information.
• Maintain reporting integrity across the Project Management Office.
• Support leadership with accurate operational reporting.

Process Improvement

• Identify opportunities to improve operational efficiency.
• Recommend workflow improvements and automation opportunities.
• Assist with implementation of new Project Management Office initiatives.
• Support continuous improvement across project delivery processes.

What We're Looking For

Experience

• 1-3 years of experience in Project Management, Operations, Business Analysis, PMO, or a related field.
• Bachelor's degree preferred.
• Internship or entry-level project management experience will be considered.

Preferred Experience

Experience using work management software such as:

• Wrike
• Smartsheet
• Monday.com
• Asana
• ClickUp
• Jira

Additional preferred qualifications:

• Experience building reports or dashboards.
• Familiarity with project management methodologies.

Skills

• Strong analytical and problem-solving skills.
• Exceptional attention to detail.
• Highly organized and process-oriented.
• Comfortable working with large amounts of data.
• Excellent written and verbal communication skills.
• Strong Microsoft Excel skills.
• Ability to learn new technology quickly.
• Self-motivated with a continuous improvement mindset.
• Ability to prioritize multiple assignments in a fast-paced environment.
• Strong interpersonal skills and ability to work cross-functionally.

Core Competencies

• Accountability - Takes ownership of assigned responsibilities and ensures project data, reporting, and governance activities are completed accurately and on time.
• Adaptability - Learns new systems and technologies quickly while supporting evolving Project Management Office processes and initiatives.
• Attention to Detail - Maintains a high level of accuracy when reviewing project data, documentation, governance requirements, and reporting.
• Focus on Quality - Ensures project standards, reporting integrity, and data quality are consistently maintained.
• Initiative - Proactively identifies opportunities for process improvements, workflow enhancements, and operational efficiencies.
• Learning Ability - Quickly acquires new knowledge, tools, and methodologies to support the organization's evolving business needs.
• Planning and Organizing - Effectively manages multiple priorities, deadlines, and projects while maintaining organization and consistency.
• Problem Analysis - Analyzes project data, identifies trends and issues, and recommends practical solutions to improve project performance.
• Verbal Expression - Communicates effectively with Project Managers, leadership, and cross-functional teams to support collaboration and project success.
• Written Expression - Produces clear, accurate documentation, reports, process guides, and other written communications.

Benefits

Why Join Us?

At Heritage Werks Group, you'll work alongside AI innovators, engineers, technologists, historians, and archivists to help some of the world's most iconic brands preserve, organize, and activate institutional knowledge. Whether you're working with enterprise technology, archival collections, or trusted AI, you'll contribute to meaningful work while continuing to grow your own expertise.

We're built on teamwork, integrity, innovation, empathy, and appreciation. And as we like to say, our favorite collection is our people.

Equal Employment Opportunity

Heritage Werks is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with respect and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.