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Internship Remote Network Support Jobs in Washington

Desktop Support

Merrifield, VA ยท Remote

$20.75 - $26.25/hr

Provide basic networking support including IP and DNS configurations * Assist with cybersecurity ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

Desktop Support

Merrifield, VA ยท Remote

$20.75 - $26.25/hr

Provide basic networking support including IP and DNS configurations * Assist with cybersecurity ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

Desktop Support

Merrifield, VA ยท Remote

$20.75 - $26.25/hr

Provide basic networking support including IP and DNS configurations * Assist with cybersecurity ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

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Internship Remote Network Support information

What is the difference between Internship Remote Network Support vs Network Technician?

AspectInternship Remote Network SupportNetwork Technician
CredentialsBasic networking certifications (e.g., CompTIA A+, Network+), student or entry-levelRelevant certifications (e.g., CompTIA Network+, Cisco CCNA), some experience required
Work EnvironmentRemote, supervised by senior staff, often part-time or temporaryOn-site or remote, full-time, more hands-on technical work
Industry UsageCommon in tech companies, IT departments, internships for studentsIT service providers, corporate networks, technical support roles

Internship Remote Network Support roles are entry-level, often remote, and focus on assisting with network issues under supervision. Network Technicians are more experienced, perform hands-on troubleshooting, and may work on-site or remotely. Both roles require networking certifications, but the technician role demands more practical experience and technical skills.

Desktop Support

Desktop Support

System One

Merrifield, VA โ€ข Remote

$20.75 - $26.25/hr

Contractor

Re-posted 25 days ago


Job description

Job Title: Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite โ€“ onsite

Responsibilities

  • Diagnose and resolve hardware and software issues for end users
  • Provide basic networking support including IP and DNS configurations
  • Assist with cybersecurity measures such as MFA and phishing protection
  • Utilize ticketing systems like ServiceNow to track and resolve issues
  • Troubleshoot Palo Alto Network Global Protect client issues on Windows endpoints
  • Resolve issues on Microsoft Windows 11 operating systems
  • Support Microsoft M365 productivity tools including Outlook, OneDrive, and Teams

Requirements

  • Experience with troubleshooting Palo Alto Network Global Protect client issues on Windows endpoints
  • Experience troubleshooting issues on Microsoft Windows 11 operating systems
  • Proficiency with Microsoft M365 software (Outlook, OneDrive, Teams)
  • Excellent communication and customer service skills
  • Professional presence and ability to work well in a team
  • Detail-oriented and able to follow standard operating procedures
  • Basic networking and cybersecurity knowledge (IP, DNS, MFA, phishing)
  • Experience with ticketing systems such as ServiceNow
  • Minimum of 0 years of related experience Nice to have:
    • CompTIA A+ Certification
    • Microsoft 365 Certified: Fundamentals Certification
    • Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software
    • Experience troubleshooting Citrix VDIs

#M- #LI- Ref: #851-Rockville-S1