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Internship Remote Network Support Jobs in Florida

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Internship Remote Network Support information

What is the difference between Internship Remote Network Support vs Network Technician?

AspectInternship Remote Network SupportNetwork Technician
CredentialsBasic networking certifications (e.g., CompTIA A+, Network+), student or entry-levelRelevant certifications (e.g., CompTIA Network+, Cisco CCNA), some experience required
Work EnvironmentRemote, supervised by senior staff, often part-time or temporaryOn-site or remote, full-time, more hands-on technical work
Industry UsageCommon in tech companies, IT departments, internships for studentsIT service providers, corporate networks, technical support roles

Internship Remote Network Support roles are entry-level, often remote, and focus on assisting with network issues under supervision. Network Technicians are more experienced, perform hands-on troubleshooting, and may work on-site or remotely. Both roles require networking certifications, but the technician role demands more practical experience and technical skills.

What are the most commonly searched types of Remote Network Support jobs in Florida?

The most popular types of Remote Network Support jobs in Florida are:

What cities in Florida are hiring for Internship Remote Network Support jobs?

Cities in Florida with the most Internship Remote Network Support job openings:

Internship Remote Network Support jobs near you

Tier 2 Systems & Network Support

Melbourne, FL • Remote

TrovaSearch
See more jobs at TrovaSearchexternal

Full-time

Re-posted 7 days ago

Job description

-Looking for Tier 2 with room to grow or Tier 3 that is ready to go out of the gate.

-Wants blend of Network and Systems, but systems is preferred vs. pure network experience.

-Will also be doing standard desktop support as a given.

-In office tickets as well as reimbursed local client travel for onsite clients.

MUST HAVES

  • Be Positive and provide fantastic customer service to our clients and staff
  • Strive for Personal Accountability
  • Take direction and constructive criticism with a positive can do attitude
  • Communicate effectively utilizing various mediums, including phone, email, and a service ticketing system.
  • Effectively document time and client IT environments, applications, and resolution steps in our document management system
  • Collaborate with other team members to resolve IT issues and escalate matters when needed
  • Pay attention to detail and complete tasks per defined process
  • Design, scope, plan, and execute complex technology projects in a professional and timely manner
  • Ensure all Service Level Agreement Targets are met
  • On a rotation basis, provide after-hours Customer Support.
  • Travel to client sites to provide IT service if needed/ assigned
  • Learn our company s way of delivering world-class service to ensure alignment with our team, including our technologies, processes, and metrics for success
  • Have a flexible attitude, be creative, and have fun!

QUALIFICATIONS

  • The successful candidate must have at least 5 years of hands-on experience managing business-class network infrastructure.
  • One or more technical certifications

Technical Experience:

  • Remote Experience managing/troubleshooting Microsoft server OS
  • Proficient with Entra and Active Directory administration and Group Policy management
  • Proficient with PowerShell scripting
  • Proficient LAN/ WAN Network Connectivity Troubleshooting Experience
  • Proficient in managing and configuring Hyper V
  • Proficient in configuring/troubleshooting Fortinet Firewalls
  • Proficient in configuring/troubleshooting network switching, including VLANs
  • Experience with Backup/Disaster Recovery with Datto
  • Experience with Datto RMM and other remote management tools

Key Soft Skills:

  • Strong Communication Skills
  • Awesome Customer Service
  • Passionate about documentation, standards, and process
  • Live and die by checklists

Apply