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Internship Remote Infrastructure Management Jobs in Phoenix, AZ

Help Desk Analyst Remote

Phoenix, AZ ยท Remote

$21 - $28.75/hr

Remote (Phoenix, AZ) Job Type: Contract - 6 Months (Possibility of extension) Interview Mode: In ... Infrastructure Managed Services : Creating resilient and secure infrastructure management.

Lead Infrastructure Engineer

Chandler, AZ ยท On-site +1

$105K - $138K/yr

... managing remote state securely, and automating AWS infrastructure deployments at scale. Desired Qualifications: * Strong expertise in AWS cloud platform architecture, including multi-account, multi ...

IT Systems Administrator

Scottsdale, AZ ยท On-site +1

$75K - $100K/yr

Directly manage and coordinate work with a contract IT administrator in the Tel Aviv office to ensure reliable global support coverage. * Maintain office and remote infrastructure, including networks ...

Overview Responsible for all preconstruction, planning, risk management, delivery activities and ... MasTec's Clean Energy & Infrastructure (CE&I) segment generates over $4 billion in annual revenue ...

Overview Responsible for all preconstruction, planning, risk management, delivery activities and ... MasTec's Clean Energy & Infrastructure (CE&I) segment generates over $4 billion in annual revenue ...

Overview Responsible for all preconstruction, planning, risk management, delivery activities and ... MasTec's Clean Energy & Infrastructure (CE&I) segment generates over $4 billion in annual revenue ...

Overview Responsible for all preconstruction, planning, risk management, delivery activities and ... MasTec's Clean Energy & Infrastructure (CE&I) segment generates over $4 billion in annual revenue ...

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Internship Remote Infrastructure Management information

See Phoenix, AZ salary details

$2.1K

$6.4K

$7.7K

How much do internship remote infrastructure management jobs pay per month?

As of Aug 24, 2026, the average monthly pay for internship remote infrastructure management in Phoenix, AZ is $6,393.83, according to ZipRecruiter salary data. Most workers in this role earn between $4,383.33 and $7,608.33 per month, depending on experience, location, and employer.

What is the difference between Internship Remote Infrastructure Management vs Remote Network Support Specialist?

AspectInternship Remote Infrastructure ManagementRemote Network Support Specialist
Required CredentialsBasic IT knowledge, possibly some certifications like CompTIA A+Networking certifications like CCNA, CompTIA Network+
Work EnvironmentRemote, supervised internship settingRemote, technical support environment
Employer & Industry UsageIT departments, tech companies, internshipsIT service providers, tech companies, support roles

Internship Remote Infrastructure Management focuses on assisting with managing and supporting IT infrastructure components remotely, often as a learning role. Remote Network Support Specialist involves troubleshooting and resolving network issues remotely, requiring more technical certifications. Both roles are remote and industry-related but differ in responsibilities and experience level.

What are popular job titles related to Internship Remote Infrastructure Management jobs in Phoenix, AZ?

For Internship Remote Infrastructure Management jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Internship Remote Infrastructure Management jobs in Phoenix, AZ look for?

The top searched job categories for Internship Remote Infrastructure Management jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Internship Remote Infrastructure Management jobs?

Cities near Phoenix, AZ with the most Internship Remote Infrastructure Management job openings:

Infographic showing various Internship Remote Infrastructure Management job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $76,726 per year, or $36.9 per hour.

Help Desk Analyst Remote

vTech Solution

Phoenix, AZ โ€ข Remote

$21 - $28.75/hr

Contractor

Posted 19 days ago


Job description

Job Title: Help Desk Analyst
Location: Remote (Phoenix, AZ)
Job Type: Contract – 6 Months (Possibility of extension)
Interview Mode: In person

Responsibilities:

  • Provides technical assistance and support for incoming queries and issues
  • Responds to queries over the phone, email messages from customers seeking help, ask questions to determine the nature of the problem, and walks customers through the problem-solving process.
  • Re-assign and/or escalate tickets to other team members as necessary. Assists with data integrity compliance audits. Runs reports to show data integrity errors. Works with users to maintain data integrity standards.
  • Documents, updates and communication internal processes as required.
  • Problem resolution for complex issues in a timely manner or escalates tickets to management or next support tier as appropriate. Monitors internal customer service desk ticketing system.
  • Provides support/orientation to new users.

Knowledge of:

  • Customer Service Principles: Deep understanding of "world-class" service delivery and client-focused solution techniques.
  • Technical Support Frameworks: Familiarity with the ServiceNow ticketing environment and general IT support hierarchies (Tiers 1, 2, and 3).
  • Enterprise Software: Knowledge of ERP systems and specialized HR/Talent Management software like PageUp.
  • Data Governance: Understanding of data integrity standards, audit compliance, and the importance of accurate reporting.

Skills in:

  • Analytical Troubleshooting: The ability to perform triage, diagnose system related issues, and isolate the root cause of complex technical problems.
  • Communication & Pedagogy: Skilled in "walking" non-technical users through problem-solving steps via phone or email and providing orientation to new users.
  • Technical Writing: Proficiency in documenting internal processes and creating clear, actionable updates for problem resolution.
  • Platform Management: Skill in navigating and monitoring internal service desk applications to ensure no request is overlooked.

Abilities to:

  • Active Listening: The ability to ask targeted questions to determine the nature of a problem and gauge the user's technical proficiency.
  • Prioritization & Escalation: Ability to judge the severity of a ticket and determine when to re-assign or escalate it to management or a higher support tier.
  • Attention to Detail: Ability to run reports and identify subtle data integrity errors to maintain system standards.
  • Time Management: Ability to provide resolutions for complex issues in a timely manner while maintaining a high volume of ticket documentation.

Required experience:

  • 1 year of experience with Help desk or troubleshooting
  • Experience with serviceNow - ticket managing system

vTech Solution Inc. is a Managed IT Services firm headquartered in Washington, DC. They specialize in a range of services including cloud computingmanaged network security, and cybersecurity. Their primary focus is on providing human-centered IT solutions for government and business sectors, including federal, state, local, and education (SLED) groups, as well as commercial organizations.

vTech Solution offers services such as:

  • Managed Security Services: Implementing zero-trust security frameworks to prevent cyber threats in real-time.
  • Multi-cloud Management Services: Helping businesses digitally transform with smart cloud technologies.
  • Infrastructure Managed Services: Creating resilient and secure infrastructure management.
  • Professional Services: Providing expertise for mission-critical programs.
  • Productivity and Communications: Ensuring secure and confident business connectivity from anywhere

vTech Solution logo

About vTech Solution

Sourced by ZipRecruiter

vTech is a Managed IT Services firm based out of Washington DC with a primary focus on Cloud Computing and Managed Network Security.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Washington, DC, US

Year founded

2006

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