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Internship Remote Inbound Customer Service Representative Jobs in South Elgin, IL

eTeam

Customer Service - HR Service Center

Schaumburg, IL · Remote

$15.75 - $21.50/hr

HR Service Center Location: Remote Duration: 3+ Months The HR Service Center is hiring one ... The successful candidate will be able to manage large amounts of inbound and outbound calls in a ...

AO-Globe Life

Remote Benefits Specialist

Chicago, IL · Remote

$55K/yr

... customer service representative positions in your area. Company background AIL has been in business ... Daily activities include Inbound and outbound calling, setting appointments, performing ...

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How much do internship remote inbound customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for internship remote inbound customer service representative in South Elgin, IL is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internship Remote Inbound Customer Service Representative, and why are they important?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is an Internship Remote Inbound Customer Service Representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in South Elgin, IL? The most popular types of Remote Inbound Customer Service Representative jobs in South Elgin, IL are:
What are popular job titles related to Internship Remote Inbound Customer Service Representative jobs in South Elgin, IL? For Internship Remote Inbound Customer Service Representative jobs in South Elgin, IL, the most frequently searched job titles are:
What job categories do people searching Internship Remote Inbound Customer Service Representative jobs in South Elgin, IL look for? The top searched job categories for Internship Remote Inbound Customer Service Representative jobs in South Elgin, IL are:
What cities near South Elgin, IL are hiring for Internship Remote Inbound Customer Service Representative jobs? Cities near South Elgin, IL with the most Internship Remote Inbound Customer Service Representative job openings:
Internship Remote Inbound Customer Service Representative jobs near you
Remote Bilingual (Spanish) Customer Service Account Representative

Remote Bilingual (Spanish) Customer Service Account Representative

StaffMyAgency LLC

Chicago, IL • On-site, Remote

$40K - $80K/yr

Full-time

Posted 26 days ago

Job description

POSITION OVERVIEW
The Remote Bilingual (Spanish and English) Customer Service Account Representative must possess at least ONE YEAR of relevant industry experience (preferably State Farm). This role delivers consistent, WORLD CLASS customer experiences by protecting customer relationships, executing operational excellence, and supporting agency growth through proactive service.
Remote Bilingual (Spanish and English) Customer Service Account Representative s ensure every interaction reinforces trust, retention, and confidence in our agency. This role is essential to sustaining long-term growth and maintaining world-class service standards.
ABOUT US
Our Mission is to deliver peace of mind, protect the communities of our loyal customers, and fiercely champion those we serve when it matters most. We engage in multiple verticals through proven premium marketing strategies. It is our obligation to serve as many households as we can.
Our Core Values are the backbone of our business and guide our hiring process: we are enthusiastic, disciplined, intentionally excellent, demonstrate extreme ownership, aligned, committed to our mission and possess a growth mindset that drives results and embraces the journey. Our team is based out of Atlanta, GA and serves AL, FL, GA, SC and TN. The number of communities we serve is growing by the day.
OBJECTIVES
SERVICE ACTIVITY TARGETS
You are responsible for following the roadmap to hit our retention targets:
  • Answer 50+ inbound calls per day
  • 2+ hours of daily talk time
  • 2 cross-sell products pivoted to the sales team per day
CUSTOMER PROTECTION & RELATIONSHIP MANAGEMENT
  • Ensure 100% accuracy and completeness in policy servicing, billing, endorsements, claims support, etc.
  • Proactively identify retention risks or coverage gaps and escalate to sales by way of CGOO when appropriate
  • Deliver world-class service in every customer interaction, maintaining trust and confidence
OPERATIONAL DISCIPLINE AND ACCURACY
You are responsible for upholding team and individual standards in the following manner:
  • Acknowledge and resolve direct customer and teammate inquiries, escalations, and issues in 60 minutes or less
  • Maintain precise records and documentation in CRM and internal systems
  • E xecute service workflows consistently, ensuring follow-up and task completion
  • Monitor processes to prevent errors or lapses before they impact the customer experience
  • Partner with sales to ensure seamless handoffs and transitions, minimizing customer disruption
COLLABORATION AND TEAM INTEGRATION
  • Communicate proactively with teammates, sales partners, and leadership regarding growth opportunities, updates, and resolutions
  • Contribute solutions, not problems, in all team interactions
  • Participate in coaching, process improvements, and team meetings to strengthen overall execution
  • Uphold agency standards and culture, demonstrating reliability, professionalism, and positive energy
PERSONAL AND PROFESSIONAL EXCELLENCE
  • Maintain high standards for personal accountability and follow-through
  • D emonstrate resilience and adaptability in high-pressure situations
  • Seek ongoing learning opportunities to improve technical, service, and operational skills
  • Model elite execution and reliability for teammates across the agency
CORE COMPETENCIES
  • Customer-centric mindset
  • Emotional intelligence
  • Retention focus
  • Process discipline
  • Accuracy and attention to detail
  • Problem solving
  • Strong listener and communicator
  • Ownership and accountability
  • Coachability
  • S ales driven
  • Growth driven
  • Reliability
  • R esilience and adaptability
  • Cultural alignment
EDUCATION AND EXPERIENCE
We are seeking remote applicants that possess at least ONE YEAR of relevant industry experience (preferably State Farm). We do not have a specific education requirement. W e are most interested in assessing will vs skill. We will train and coach up your skills.
Fully licensed (active Property & Casualty AND Life & Health licenses) is preferred to start and required to contribute to our team's Mission. We will walk unlicensed prospective team members through the licensing process if applicable.
PHYSICAL REQUIREMENTS
You are required to work at a desk when executing your D2D. You're only required to work from the hours of 8:30a - 5p ET, Monday - Friday.
We are well-versed in rising desks and walking pads and will make recommendations upon request.
You will be required to travel (we are obligated for room and board expenses), to our home base in Atlanta up to once per quarter.
COMMITMENT TO DIVERSITY
At Barracliff Agency, we believe diversity is strength. A workforce that reflects the communities we serve - regardless of across race, ethnicity, gender, gender identity, sexual orientation, religion, national origin, age, and ability - is essential to building a world-class, ethical business.
We hire talent at all levels based on ability, drive, and character, and actively foster inclusion in every interaction: with our team, our customers, our candidates, and our business partners.
Diverse perspectives are more than welcomed on our team. They are expected, respected and celebrated and unify us.
APPLY NOW
If this role grabbed your attention, we want to hear from you. Submit your resume, and you'll receive a link via email to complete a short assessment before our first conversation. This ensures every step is intentional and focused.
Already in the process? Direct questions or follow-ups to Jeff Grimoldi at jeff.grimoldi.y491@statefarm.com .
We're looking for people ready to step in, stand out, and own their impact. If that's you, apply now.

Apply