Internship Remote Inbound Customer Service Representative Jobs in Ridgecrest, CA

Company Description

SchoolMint is a leading provider of K-12 Enrollment Solutions. As school choice expands and student recruitment grows more competitive, SchoolMint will help parents, students and customers overcome their toughest enrollment challenges.

SchoolMint's mission is built on our core values: No Jerks, Period; We, Not Me; Be Heroic; Bring Your Whole Self to Work; Embrace and Drive Change. These values are the foundation of our positive, collaborative culture and commitment to exceptional customer service.

Role Overview:

The Sales Development Representative is a high-energy, self-motivated individual with exceptional communication and creative problem-solving skills. The SchoolMint Sales Development Representative is comfortable working in a fluid environment, is a team player, is coachable, and has a strong desire to continually learn and improve. To be successful, the role requires self-reliance, grit, and determination to persistently follow up with leads, qualify opportunities, and set up sales success for our rapidly growing venture-backed business. Excellent phone and email skills and the ability to quickly assess and record customer opportunities will be critical to success. We're looking for professionals with strong detail orientation, and superior organizational and follow up skills, who work well in a team environment. Prior lead generation or sales prospecting experience and a college degree will enhance your candidacy for this role.
Location: Remote in select US States. Hybrid Schedule if located in Lafayette, LA.

Key Responsibilities:

• Identify and generate qualified leads and opportunities for Account Executives
• Achieve quarterly qualified lead generation and opportunity conversion goals set by sales and marketing teams.
• Make a high volume of daily emails and phone calls to decision-makers.
• Hand-off qualified leads to Account Executive for a sales presentation and product demo.
• Use, maintain, and manage all prospect and lead data in Salesforce.com
• Become a credible resource to and develop trusted relationships with K-12 school administrators and decision-makers.
• Maintain up to date and extensive knowledge of all SchoolMint product offerings through participation in product demonstrations, meetings, and marketing materials. Effectively communicate SchoolMint's value propositions to key decision-makers.
• Stay current on industry trends and maintain extensive knowledge of competitor's product offerings.
• Create and refine prospecting and selling strategies and test key hypotheses in collaboration with the SchoolMint team.
• Maintain strong relationships with marketing and sales teams through clear communication and follow-up.
• Participate in project teams as needed to support Sales and Marketing initiatives.
• Some travel to industry trade shows or user group meetings may be required
  

About You:

• You have 1+ years of previous work experience.
• You have excellent verbal and written communication skills.
• You are highly motivated by cold calling, asking probing questions, and gathering information.
• You are entrepreneurial and independent with the ability to challenge and inspire the SchoolMint team and customers.
• You have the organizational skills to balance and prioritize a high volume of tasks and objectives on a daily basis.
• You are proactive and self-reliant, and at the same time have a "team-first" mentality.
• You are tenacious and persistent and are energizing by hitting goals and deadlines and winning/closing deals.
• You love experimenting and finding better/faster ways to do things.
• You are organized, detail-oriented, and understand the need to track everything you do.
• You can pick up the phone and talk to anyone, about anything, at any time.
• You like to have fun at work!
  

Why SchoolMint?

Join a supportive, mission-driven company that values growth, collaboration, and innovation. Here's what you'll enjoy as part of the SchoolMint team:

• Comprehensive Health Benefits: Medical, Dental, Vision, Employee Paid Life Insurance, and Disability Insurance.
• Paid Time Off Benefits: PTO, Sick Days, Floating Holidays, Volunteer Day, and Winter Recess.
• 401(K): Including employer contribution after a 90-day waiting period.
• Professional Development: Educational Assistance Program, industry conference access, and internal training resources.
• Inclusive Culture: Work in a no-jerks-allowed environment where teamwork and creativity are central to our success.