Internship Remote Inbound Customer Service Representative Jobs in Portland, ME

VETRO provides cutting-edge Geographic Information Systems (GIS) solutions tailored for telecom and broadband providers. Our platform equips organizations with the tools to efficiently design, deploy, and manage fiber optic networks. At VETRO, we are driving innovation in broadband infrastructure, ensuring networks are built and managed with precision, speed, and scalability.

Reporting to the Senior Director of Sales, the Senior Account Executive will be responsible for consistently achieving quarterly and annual revenue growth targets by pursuing and securing new customer logos through managing an end-to-end sales process. This position will partner closely with Sales Leadership on new customer acquisition strategies based on industry best practices.

The successful person in this role will have proven experience in directly growing revenue in growth-stage SaaS companies as well as knowledge of the fiber/broadband/telecom GIS mapping industries.

• Meet or exceed quota in an assigned territory inclusive of varying customer/prospect personas
• Build a diverse pipeline of new business opportunities through personalized prospecting/hunting efforts using best in class Sales Engagement practices and tools
• Nurture top-of-funnel inbound opportunities generated by marketing efforts and advance opportunities through the sales process
• Utilize value-selling techniques to guide the sales process to a close
• Manage the sales motion using HubSpot, and other technologies
• Influence prospect/customer decisions and advocate for customer needs to negotiate solutions
• Work closely and communicate effectively with various cross-functional teams including Account Management, Sales Engineering, Sales Enablement, Revenue Operations, and Customer Operations to ensure seamless implementation and effective ongoing account growth
• Accurately enter, update, and maintain daily activity, forecast, and opportunity information in Hubspot
• Contribute to the broader sales organization by sharing ideas, successes, and being open to constructive feedback
• Serve as a trusted advisor and industry expert, with an orientation to deeply understanding the product and how it serves our customers
• Stay current on competitor offerings and be able to identify their strengths and vulnerabilities
• Turn market feedback into actionable strategies to drive new business and address competitive risks
  

• Proven experience in selling SaaS solutions, with a strong ability to engage prospects and drive subscription-based sales
• Experience selling into fiber/broadband/telecom GIS mapping industries.
• Working well independently and under pressure
• Highly responsive to customers and prospects
• Capacity to learn, absorb, and adapt quickly to ever-changing business priorities
• Critical thinking in a variety of situations, demonstrating drive, initiative, energy, and a sense of urgency in acquiring and serving customers
• Familiarity with working in a remote or distributed team environment
• Experience in fast-paced environments, adept at balancing multiple priorities and adapting to evolving business needs
• Hunger to win
• Ability to travel as needed (up to 50%)
  

• Competitive salary commensurate with experience.
  • $190,000 to $230,000 OTE (base + commission with opportunity to overperform on accelerators)
• Comprehensive benefits package, including health insurance, retirement plans with 401K match, remote work stipend, Learning & Development fund, and flexible vacation and PTO.
• Professional development opportunities and career growth within an innovative and rapidly growing company.
• Flexible work arrangements with a remote-first approach.

• This role has the ability to either work in our Portland, ME HQ, hybrid or fully remote.
• In a hybrid or remote role you are expected to have a designated space that is conducive to productivity and conducting confidential video calls. VETRO will assist with technology needed to set up your home office, as well as offer a semi-monthly internet stipend. While working remotely, you are expected to be distraction-free from non-work responsibilities during working hours.

Join VETRO and be at the forefront of reshaping broadband infrastructure. Apply now to make a significant impact on the future of telecom and help our customers achieve success.

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VETRO is proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, national origin, nationality, immigration status, citizenship, religion or religious creed (or belief, where acceptable), sex/gender, sexual orientation, gender identity and gender expression, pregnancy, marital status, age, citizenship, marital status, handicap or disability, genetic information or characteristics (or those of a family member), Veteran or military status, political belief, or socio-economic status. VETRO does not discriminate against individuals on the basis of those characteristics, or any other characteristic protected by law.

VETRO values a diverse workforce and emphasizes an open, inclusive, supportive team working environment.