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Internship Remote Inbound Customer Service Representative Jobs in Lebanon, OR

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Internship Remote Inbound Customer Service Representative information

See Lebanon, OR salary details

$10

$20

$28

How much do internship remote inbound customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for internship remote inbound customer service representative in Lebanon, OR is $20.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.31 per hour, depending on experience, location, and employer.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What are the key skills and qualifications needed to thrive as an internship remote inbound customer service representative?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is an internship remote inbound customer service representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.
What cities near Lebanon, OR are hiring for Internship Remote Inbound Customer Service Representative jobs? Cities near Lebanon, OR with the most Internship Remote Inbound Customer Service Representative job openings:
Internship Remote Inbound Customer Service Representative jobs near you
Infographic showing various Internship Remote Inbound Customer Service Representative job openings in Lebanon, OR as of June 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,743 per year, or $20.1 per hour.

Sr. UAT Tester - HIX & ACA Marketplace

Mavensoft Technologies, LLC.

Salem, OR • Remote

Full-time

Posted 4 days ago

Job description

Job title: Senior UAT Tester – HIX & ACA Marketplace.
Duration: 7 months
Location: Salem, Oregon (remote)
 

About the Project

The Client  is implementing a new State-Based Marketplace (SBM) as part of the Senate Bill 972 initiative to transition their health insurance market place from the Federal Platform (SBM-FP) to a fully state-operated marketplace. This project supports the development of a new marketplace platform that will provide electronic access to health insurance enrollment and eligibility services for Oregon residents.
Top Skills

Health Insurance Exchange (HIX), User Acceptance Testing (UAT), ACA Marketplace, Agile/Scrum, Jira, Azure DevOps, Requirements Traceability Matrix (RTM), Test Planning, Test Case Development, Defect Management

Key Responsibilities
  • Review business requirements, user stories, process flows, and acceptance criteria to ensure testability.
  • Develop and maintain Requirements Traceability Matrix (RTM).
  • Create, execute, and maintain UAT test plans, test cases, test scenarios, and test data.
  • Perform manual User Acceptance Testing (UAT) and document detailed test results.
  • Conduct regression, integration, exploratory, accessibility, performance, and security testing.
  • Log, track, and validate defects using Jira and participate in defect triage.
  • Validate Marketplace eligibility, enrollment, and operational workflows.
  • Support integration testing across Marketplace, Medicaid (ONE), APIs, and vendor systems.
  • Collaborate with business SMEs, GetInsured, Medicaid teams, and technical teams throughout testing.
  • Provide UAT guidance, documentation, training materials, and testing best practices.
  • Participate in Agile Scrum ceremonies including sprint planning, stand-ups, reviews, and retrospectives.
  • Contribute to release readiness assessments and go/no-go recommendations.
  • Ensure system functionality aligns with ACA regulations, Marketplace policies, and state and federal requirements.
  • Identify testing improvements and collaborate with automation engineers on future automation opportunities.
Required Qualifications
  • Strong experience with User Acceptance Testing (UAT), SDLC, and Agile/Scrum methodologies.
  • Experience translating business and technical requirements into detailed test cases.
  • Hands-on experience designing and executing complex testing scenarios.
  • Proficiency with Azure DevOps, Jira, or similar test management and defect tracking tools.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Excellent communication and stakeholder management skills.
  • Ability to work independently and manage multiple priorities.
  • Knowledge of accessibility standards (WCAG), security testing, and performance testing concepts.
  • Experience identifying testing risks and recommending mitigation strategies.
  • Strong collaboration skills across business and technical teams.
Preferred Qualifications
  • Experience with Health Insurance Exchanges (HIX), including State-Based Marketplaces (SBM) or SBM-FP.
  • Knowledge of ACA Marketplace regulations, eligibility, enrollment, APTC/CSR, Special Enrollment Periods, and federal compliance.
  • Experience supporting Marketplace integration with Medicaid systems (MAGI eligibility, account transfers, coordinated eligibility).
  • Experience with GetInsured or similar Marketplace platforms.
  • Familiarity with Selenium, Playwright, Robot Framework, or other automation tools.
  • Experience preparing and managing complex test data.
  • Background in Business Analysis or broader QA disciplines.
 Please send applications to usjobs@mavensoft.com
Mavensoft Technologies logo

About Mavensoft Technologies

Sourced by ZipRecruiter

Mavensoft’s culture embodies a people-first value system. We genuinely care and empower all team members to consistently demonstrate their energy and passion towards helping our customers reach their goals. As a solution-oriented company, we always strive to deliver our very best to both customers and team members. We make it our daily business to arrive ready to execute and resolve all of your tasks and requests. With such an emboldening, team-centric approach, you'll continue to realize increased employee productivity, delightful customer engagement, improved operational efficiency, and rapid business growth. Our senior management team is built around industry enthusiasts, technocrats, and creative problem solvers. Actively involved in the tech community, we help foster creativity and adopt new technologies for changing the business landscape.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Beaverton, OR, US

Year founded

2004

Social media

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