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Internship Remote Inbound Customer Service Representative Jobs in Lafayette, LA

Remote Customer Service Specialist

Lafayette, LA · On-site +1

$16.25 - $21.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Internship Remote Inbound Customer Service Representative information

See Lafayette, LA salary details

$9

$17

$25

How much do internship remote inbound customer service representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for internship remote inbound customer service representative in Lafayette, LA is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What are the key skills and qualifications needed to thrive as an internship remote inbound customer service representative?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is an internship remote inbound customer service representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.

What cities near Lafayette, LA are hiring for Internship Remote Inbound Customer Service Representative jobs?

Cities near Lafayette, LA with the most Internship Remote Inbound Customer Service Representative job openings:

Remote Customer Service Representative

WellSky

Lafayette, LA • Remote

$13 - $16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


WellSky rating

7.3

Company rating: 7.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

180th of 244 rated software companies


Job description

The Sleep Coach is responsible for conducting outbound calls to patients to facilitate CPAP supply reorders. The scope of this job includes actively promoting and selling CPAP equipment while ensuring compliance, satisfaction, and retention through effective outreach and relationship building. ​We are looking for ambitious, highly motivated individuals who want to be a part of a fast-paced, rapidly growing organization. Applicants must be customer-focused, have the ability to multi-task, and possess exceptional time management and phone skills.

If you're interested in joining our team, please see additional details below and apply today!

Hours & Location:

  • This is a remote, full-time position. Candidates must be able to work 40+ hours per week.
  • Candidates must reside in one of the following states: Georgia, Alabama, Tennessee, North Carolina, Louisiana, or Texas.
  • For all offered candidates, the necessary equipment will be shipped to your home before your start date.

Pay:

  • As a Sleep Coach, you'll start at $13 per hour.
  • After 90 days of successful performance, your rate will increase to $15 per hour, and after one year, it will rise to $16 per hour.

Key Responsibilities:

  • Contact assigned patients quarterly to facilitate CPAP supply reorders with the goal of achieving a 50% reorder rate while ensuring patients' continued compliance and satisfaction.
  • Promote the sale of replacement masks, cushions, seals, and filters with a target of achieving 80% of orders to include a mask and 75% to include seals.
  • Utilize effective outreach strategies to assess patient usage and satisfaction with their equipment thus maximizing patient engagement in the S3 program.
  • Verify and update patient records, including insurance details, to ensure accurate and up-to-date information.
  • Maintain professionalism and efficiency in all patient interactions, including promptly returning voicemails within two hours, adhering to high standards of phone etiquette, and fostering positive patient relationships.
  • Efficiently navigate the platform to process orders according to client-specific procedures.
  • Perform other job duties as assigned.

Required Qualifications:

  • GED or High School Diploma

Job Expectations:

  • Willing to work additional or irregular hours as needed
  • Must work in accordance with applicable security policies and procedures to safeguard company and client information
  • Must be able to sit and view a computer screen for extended periods of time

Company Description

WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

Medical with Rx, dental, and vision benefits
Mental Health support through EAP
Paid time off, plus paid holidays
100% vested 401(K) retirement plans


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