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Internship Remote Inbound Customer Service Representative Jobs in Jackson, MS

Liveops

Remote Customer Service Agent

Jackson, MS · Remote

$13.50 - $18/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Brandon, MS · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

GRADE POTENTIAL, LLC

CUSTOMER SERVICE ASSOCIATE

Jackson, MS · Remote

$35K - $55K/yr

We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... Proactively respond to inbound customer inquiries via phone, email, and SMS with professionalism ...

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Internship Remote Inbound Customer Service Representative information

See Jackson, MS salary details

$8

$16

$23

How much do internship remote inbound customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for internship remote inbound customer service representative in Jackson, MS is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What are the key skills and qualifications needed to thrive as an internship remote inbound customer service representative?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is an internship remote inbound customer service representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.
What cities near Jackson, MS are hiring for Internship Remote Inbound Customer Service Representative jobs? Cities near Jackson, MS with the most Internship Remote Inbound Customer Service Representative job openings:
Internship Remote Inbound Customer Service Representative jobs near you

Customer Service Representative REMOTE

Balance Staffing, Salt Lake City, UT

Jackson, MS • Remote

$14 - $14.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Now hiring REMOTE Customer Service Representatives. Seeking candidates who can offer excellent customer service skills, patience, and be compassionate to answer inbound calls from members regarding their healthcare benefits.

  • 100% REMOTE
  • DIRECT HIRE Opportunity
  • Full time hours
  • Benefits include medical, dental, vision and 401(k)

Job Details:

  • Professionally handle a high volume of inbound customer calls
  • Gather customer information accurately and efficiently
  • Assess customer needs and provide appropriate solutions
  • Educate customers on products, services, and healthcare benefits
  • Navigate multiple computer systems simultaneously
  • Meet attendance, productivity, and performance expectations
  • Resolve customer concerns whenever possible using one-call resolution
  • Follow company policies while maintaining a customer-focused approach
  • Document customer interactions accurately
  • Identify opportunities to improve processes and customer experience
  • Adapt to changes in procedures and business needs
  • Be available to work weekends, holidays, and overtime as needed

Work-from-Home Requirements

Internet:

  • Wired Ethernet connection required (wireless is not permitted)
  • Minimum internet speed: 50 Mbps download and 20 Mbps upload
  • DSL, Cable, or Fiber Optic internet only
  • Satellite, microwave, and cellular hotspot internet are not permitted

Equipment You will provide:

  • One (1) 21" monitor
  • Compatible wired headset (approved models will be shared during the interview process)

Equipment Company will provide:

  • One (1) 21" monitor
  • Keyboard
  • Mouse
  • Webcam

Requirements:

  • High school diploma or GED required
  • Ability to pass a background check and drug screening
  • Healthcare or medical terminology experience is a plus
  • Strong customer service and communication skills
  • Excellent problem-solving and decision-making abilities
  • Comfortable working with senior citizens
  • Ability to identify customer needs and explain available services
  • Reliable attendance and dependability
  • Team-oriented with a positive attitude
  • Flexible schedule, including evenings, weekends, holidays, and occasional overtime
  • Dedicated home workspace that is quiet and free from distractions

If you are passionate about delivering outstanding client support with enthusiasm and professionalism, we encourage you to apply today. Join our team as a Customer Service Representative REMOTE and contribute to creating memorable experiences for our valued clients.

Company Description

Balance Staffing is a full-service staffing agency that aims to unite talented and hardworking people with excellent workplaces, while building lasting relationships with our employees and our clients. To us, job seekers are more than a resume; they are unique individuals working to achieve their career dreams and companies aren’t clients, but partners striving for business success. Our goal is connecting top talent with exceptional employers. Since 1997, that’s been our guiding purpose, inspiring us to always be at our best, so we can be there for you.