ZipRecruiter

Log In

2

Internship Remote Inbound Customer Service Representative Jobs in Jackson, MS

Liveops

Remote Customer Service Agent

Jackson, MS · Remote

$13.50 - $18/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Brandon, MS · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Five Star Solutions

Customer Service Mon-Fri

Jackson, MS · On-site +1

$14/hr

Previous remote work from home experience a plus * Quick learner and able to work independently ... Manage large amounts of inbound calls in a timely manner * Able to work without a script and ...

next page

Showing results 1-20

All JobsInbound Customer Service Representative JobsInternship Remote Inbound Customer Service Representative JobsInternship Remote Inbound Customer Service Representative Jobs in Jackson, MS

Internship Remote Inbound Customer Service Representative information

See Jackson, MS salary details

$8

$16

$23

How much do internship remote inbound customer service representative jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for internship remote inbound customer service representative in Jackson, MS is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What are the key skills and qualifications needed to thrive as an Internship Remote Inbound Customer Service Representative, and why are they important?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is an Internship Remote Inbound Customer Service Representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.
What are popular job titles related to Internship Remote Inbound Customer Service Representative jobs in Jackson, MS? For Internship Remote Inbound Customer Service Representative jobs in Jackson, MS, the most frequently searched job titles are:
What job categories do people searching Internship Remote Inbound Customer Service Representative jobs in Jackson, MS look for? The top searched job categories for Internship Remote Inbound Customer Service Representative jobs in Jackson, MS are:
What cities near Jackson, MS are hiring for Internship Remote Inbound Customer Service Representative jobs? Cities near Jackson, MS with the most Internship Remote Inbound Customer Service Representative job openings:
Internship Remote Inbound Customer Service Representative jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

Kobie Marketing

Jackson, MS • Remote

$14 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 hours ago

Job description

Join a National Top Workplace 
Named a Top Workplace in the USA, and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We're always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world's most recognized brands, we are Leaders in loyalty, helping brands build lasting emotional connections with their consumers. Our Contact Center has been recognized by the Stevie Awards for outstanding customer service provided to our client's customers. Join our team where the best and brightest work. 

We are headquartered in sunny St. Petersburg, Florida. And we are proud to offer all teammates the freedom and flexibility to work remotely, 7 company-wide holidays, and a diverse suite of benefits that prioritize your well-being.  
 
When you join Kobie, you're joining a valued-led team that invests in your growth-both professionally and personally. 

Work from home! High-speed internet service/wifi required. 
Must be located full time in Florida, Georgia, Louisiana, Mississippi, Oklahoma,Tennessee or Texas
 
Potential to earn performance bonuses of up to $350/month
 
About the team and what we'll build together  
Here at Kobie's Customer Care Loyalty Center, our mission is simple but powerful: we deliver loyalty through every interaction. As the frontline of the customer experience, our team exists to solve problems, build trust, and strengthen the connection between brands and their customers.
 
We equip our team with industry-leading technology, including AI-powered tools that help you deliver smarter, faster, and more personalized service. You'll be supported by systems that work with you and not against you so you can focus on what matters most: the customer.
 
Our Culture
Kobie is more than a workplace-we're a community of people who care deeply about what we do and how we do it. Our team has earned national recognition for outstanding service and employee satisfaction because we invest in our employees. 
 
Why Join the Kobie Customer Care Team?
If you're someone who takes pride in making others feel heard, supported, and valued, you'll thrive here. At Kobie, you'll be more than a voice. You'll be the reason someone stays loyal! We've been recognized as a Top Workplace USA and a Top Remote Workplace because we put people first-our customers and our teammates. Our agents are empowered by smart technology, including AI-powered tools and a leadership team that listens, cares, coaches, and celebrates your wins. If you're someone who takes pride in making others feel heard, supported, and valued, you'll thrive here!
 
 
How you will make an impact
  • Become knowledgeable and remain updated on client loyalty program guidelines to ensure compliance and high-quality service
  • Handle incoming inquiries with professionalism, adhering to client-specific guidelines to deliver superior customer experiences
  • Manage a high volume of inbound calls to meet and exceed client contractual obligations
  • Maintain a positive, customer-centric approach daily, communicating effectively and acting with integrity
  • Take ownership of customer issues, working towards timely resolutions and de-escalating calls when necessary.
  • Utilize internal systems, tools, and resources proficiently
  • Adhere to company policies, workflows, and procedures while providing feedback to enhance customer interactions.
  • Stay informed on program updates, enhancements, and promotions to effectively support callers
  • Escalate unresolved issues promptly as per established procedures
 
  • Create exceptional customer experiences with every interaction, strengthening loyalty through empathy, efficiency, and problem-solving.
  • Support major brands by becoming an expert in their loyalty programs, products, and services.
  • Leverage industry-leading tools, including AI-powered systems and real-time agent assist to serve customers with speed and confidence.
  • Represent Kobie's values in every conversation by delivering with heart, ownership, and excellence.
  • Contribute to team success by meeting key performance goals, including customer satisfaction and call quality.
  • Stay agile and curious, adapting to new tools, products, and client expectations in a fast-paced, tech-forward environment.
  • Deliver results that matter, knowing your work directly impacts client satisfaction and program performance.
  • Engage in continuous learning to build your skills and grow your career within the loyalty and customer care space.
  • Collaborate with team leaders, coaches, and peers to stay aligned, supported, and connected.
  • Be part of something bigger, where every call you take helps fuel meaningful relationships between brands and the customers who love them!
What you need to be successful
  • High school diploma from an accredited institution recognized by the US Department of Education
  • Minimum of 2 years of customer service experience.
  • Proficiency in Microsoft Office Suite. Ability to navigate multiple systems simultaneously.
  • Completion of a 6-week remote Training Program with full attendance and engagement.
  • Strong problem-solving skills, attention to detail, and a proactive approach to customer care.
  • Excellent verbal and written communication skills, with a consistent professional demeanor in all forms of communication.
  • Reliable, flexible, and ready to work in a dynamic environment, including availability for evening and weekend shifts as needed.
  • High school diploma or equivalent.
  • Adequate work at home / quiet office setup with a strong internet connection.
Details, Perks & Benefits
  • Remote Work - Must reside in FL, GA, LA, MS, OK, TN, or TX.
  • Full-time, 40 hours/week - Set shifts assigned after training.
  • Weekend availability required.
  • Starting Pay: $17/hour plus Potential to earn additional performance bonuses of up to $350/month!
  • Robust health insurance: medical, dental, and vision.
  • Free fitness benefits, including PeerFit.
  • Generous PTO + 7 paid company holidays.
  • 401(k) with company match + annual profit sharing.
  • Career growth pathways within a top-rated remote work culture!
$17 - $19 an hour
Ready to Apply? Here's What to Expect Next!
1. Submit your application online today.
2. After we receive it, you'll receive an email invite to complete a short online assessment. This helps us understand your communication style and gives you the chance to show your strengths beyond your resume.
3. Watch for an email from Kobie Marketing ([email protected]) with your assessment link, it's not spam, we promise!
4. Candidates who complete the assessment are reviewed first and fast-tracked for interviews.
We're excited to learn more about you and see how your strengths could shine here at Kobie!
Join a team where your voice matters, your work has purpose, and your growth is supported.
 
We can't wait to hear from you!

Who we are 
As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands.  We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. Our Contact Center helps us deliver that end-to-end loyalty solution all the way down to the consumers experience.  
 
 
A place for all 
We celebrate and embrace diversity at Kobie! 
Employment at Kobie is based solely on an individual's merit and qualifications, directly related to professional competence. We do not discriminate against any teammate or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other basis protected by law. 
 
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. 
 
Ready to join us? If you're ready to make an impact and grow in a supportive, innovative environment, we'd love to hear from you. Apply today and let's build something amazing together 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply