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Internship Remote Inbound Customer Service Representative Jobs in Howell, MI

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Internship Remote Inbound Customer Service Representative information

See Howell, MI salary details

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How much do internship remote inbound customer service representative jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for internship remote inbound customer service representative in Howell, MI is $17.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.57 per hour, depending on experience, location, and employer.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What are the key skills and qualifications needed to thrive as an Internship Remote Inbound Customer Service Representative, and why are they important?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is an Internship Remote Inbound Customer Service Representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.
What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Howell, MI? The most popular types of Remote Inbound Customer Service Representative jobs in Howell, MI are:
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What job categories do people searching Internship Remote Inbound Customer Service Representative jobs in Howell, MI look for? The top searched job categories for Internship Remote Inbound Customer Service Representative jobs in Howell, MI are:
What cities near Howell, MI are hiring for Internship Remote Inbound Customer Service Representative jobs? Cities near Howell, MI with the most Internship Remote Inbound Customer Service Representative job openings:

Durable Medical Equipment SpecialistBilingual Spanish

Incingo Source Management

Novi, MI • On-site, Remote

$15 - $20.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted yesterday


Job description

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Who We Are

Incingo is a medical cost containment company that helps manage everything from short-term post-op to catastrophic care for worker’s compensation claims. We use our nationwide network of proven, credentialed vendors and create customized programs for efficient authorizing and shipping of medical supplies. We also coordinate medical transportation, home health care and in-home modifications. We are located in the heart of downtown Ann Arbor and we are looking for a full-time DME Specialist. Hybrid work is available, prefer candidates in Michigan.

We offer a best-in-class benefits package with a flexible work environment. Our culture is one of caring and collaboration, and we enjoy a team-oriented environment.

Visit our website or LinkedIn to learn more.

What You’ll Do

Serve as primary contact for inbound and outbound customer support by phone, email, or instant message

Facilitate resolution of open receivables by review of coding, product, contract, payment agreement, fee schedule and/or authorization terms.

Work independently and as part of a team on invoice renegotiations, vendor management, and provider and patient relations

Review EOB’s and address denial and partial payment of invoices in a timely and accurate manner

Maintain accurate documentation of workers compensation claim files in multiple databases

Ensure quality components of service delivery and patient/payor satisfaction with services provided

Establish and maintain strong vendor relationships

Participate in process for continuous credentialing and quality monitoring of assigned accounts

Work with team to conduct cost analysis and identify margin opportunities

Demonstrate performance aligned with WRS guiding principles, including caring, collaboration, trustparency, and innovation

What You’ll Bring

High School Diploma (or equivalent); college degree preferred

1+ year experience in a medical setting preferred

A customer focused approach to tasks and responsibilities

Must be analytical and solution-oriented with excellent problem-solving abilities, superior follow-up skills, and the ability to shift gears frequently throughout the day

Intermediate MS Suite, typing and email skills

Excellent verbal and written communication skills

Familiarity of workers compensation state fee schedules preferred

Flexible work from home options available.