ZipRecruiter

Log In

2

Internship Remote Inbound Customer Service Representative Jobs in Hamilton, OH

micro1 AI

Biostatistician

Cincinnati, OH · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

micro1 AI

Director of Biostatistics

Cincinnati, OH · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

Nexera

Entry Level Remote Insurance Sales

Cincinnati, OH · Remote

$1.5K - $3.2K/wk

Contacting warm inbound leads -- people who've already asked for help protecting their families ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Nexera

Entry Level Remote Sales Role

Cincinnati, OH · Remote

$1.5K - $5.3K/wk

What you will be doing * Contact warm inbound leads -- people who have already requested ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

previous page

Showing results 41-60

All JobsInbound Customer Service Representative JobsInternship Remote Inbound Customer Service Representative JobsInternship Remote Inbound Customer Service Representative Jobs in Hamilton, OH

Internship Remote Inbound Customer Service Representative information

See Hamilton, OH salary details

$9

$17

$25

How much do internship remote inbound customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for internship remote inbound customer service representative in Hamilton, OH is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What are the key skills and qualifications needed to thrive as an internship remote inbound customer service representative?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is an internship remote inbound customer service representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.
What cities near Hamilton, OH are hiring for Internship Remote Inbound Customer Service Representative jobs? Cities near Hamilton, OH with the most Internship Remote Inbound Customer Service Representative job openings:
Internship Remote Inbound Customer Service Representative jobs near you
Infographic showing various Internship Remote Inbound Customer Service Representative job openings in Hamilton, OH as of June 2026, with employment types broken down into 12% Full Time, 77% Part Time, 2% Temporary, and 9% Contract. Highlights an 75% Physical, 1% Hybrid, and 24% Remote job distribution, with an average salary of $36,418 per year, or $17.5 per hour.

Customer Service Analyst (REMOTE - US)

MassMutual Ascend

Cincinnati, OH • On-site, Remote

$33K - $55K/yr

Full-time

Re-posted 23 days ago

Job description

Description
As a leading provider of annuities, MassMutual Ascend is committed to taking financial futures above and beyond. This means offering innovative products that fit our customers' unique needs - whether it's protecting their hard-earned savings, receiving guaranteed income or providing for loved ones. MassMutual Ascend is proud to offer customers a level of strength and stability they can count on for years to come.
The Opportunity
As a Customer Service Analyst, you will provide superior customer service through answering our incoming calls and chat messages from both clients and agents. On this team of professionals there is an emphasis on treating clients like family and helping them with their requests as they plan for their financial future. In this role, you will be provided training to best prepare you for your daily tasks. Even after you complete training, subject matter experts are available for assistance with any follow up questions you may have. As a Customer Service Analyst, this role will also provide development and has future growth potential!
The work schedule is Monday - Thursday 10:00 AM - 7:00 PM EST and Friday 8:00 AM - 5:00 PM.
Job Responsibilities
  • Develops skills to properly analyze incoming requests via phone, paper, and electronic communications to ensure customer satisfaction and retention.
  • Actively seeks information to understand and analyze customer's circumstances, problems, expectations and needs to resolve difficult inquiries/issues.
  • Clearly communicates complex information and solutions to customers in a helpful manner.
  • De-escalate situations involving dissatisfied customers utilizing patience, assistance, and support methods.
  • Maintains a professional & empathetic demeanor and in all interactions.
  • Accurately updates, monitors & notates customer account details of client/agent interactions in multiple databases and CRM systems.
  • Builds product knowledge of core annuity business to discuss products and/or product features, IRS tax qualifications and requirements.
  • Acts as a liaison for customers as needed between departments or other aspects of the organization.
  • Understands and explains complex topics such as interest, fee and death benefit calculation and the ability to communicate potential benefits/consequences of customer requests.
  • Examine intricate contractual language, features and terms and interpret in an effective and efficient manner.
  • Build understanding of components of frequently encountered entities, such as Power of Attorney, Trusts, Estates, Custodians as well as IRS tax forms.
  • Complies with company and regulatory guidelines for performance.
  • Prioritize and multi-task daily functions to positively influence productivity and quality in a fast paced, high-volume environment.
  • Process financial and non-financial transactions in accordance with established procedures.
  • Works to consistently meet specified requirements for performance and quality.
  • Assists in researching complex issues or complaints which could require interdepartmental cooperation.
  • Identify and recommend opportunities for process improvements and organizational initiatives.
  • Performs other duties as assigned.

Minimum Qualifications
  • At least a high school diploma or equivalent
  • At least 2 years of related customer service experience
  • Exceptional verbal communication skills
  • Strong attention to detail and ability to multi-task efficiently
  • Able to work schedule of 10:00 AM - 7:00 PM EST Mondays - Thursdays, and 8:00 AM - 5:00 PM EST Fridays.
  • Ability to obtain Series 6 Licensure within a specified timeframe

Ideal Qualifications
  • Prior call center experience is a plus, but not required
  • Strong computer skills
  • Holds Series 6 Licensure at time of hire

What to Expect
  • Focused one-on-one meetings with your manager
  • Ongoing opportunities for development and learning
  • A place to grow your career in a culture that inspires, rewards and develops employees
  • Small company feel with a focus on meeting customer's needs today and also well into the future

For Colorado Applicants: The salary range for this role is $33,000 - $55,000 based on experience.
Why Join Us.
At MassMutual Ascend, our collaborative culture is key to our success. It's the reason we're a leading provider of annuities today, and it's the reason we'll continue rising to the top tomorrow. A career at MassMutual Ascend means you'll contribute to our mission of taking financial futures above and beyond - and you'll be inspired to reach your own goals, too. As a wholly owned subsidiary of MassMutual, MassMutual Ascend continues to be an employer of choice in the Cincinnati, Ohio community.
MassMutual Ascend Life Insurance Company is an Equal Employment Opportunity employer. We welcome all persons to apply.
At MassMutual Ascend we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance..

Apply