ZipRecruiter

Log In

2

Internship Remote Inbound Customer Service Representative Jobs in Cleveland, OH

KURV

Client Service Representative

Cleveland, OH · Remote

$15.50 - $21/hr

The role of a Customer Service & Support Specialist demands constant focus and commitment to the ... Provide remote assistance to Kurv merchants in the use of their equipment or gateway service.

ForgeFit

Remote Customer Service Specialist

Cleveland, OH · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

HMG Careers

Remote Customer Service and Sales

Elyria, OH · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Remote Customer Service and Sales

Lorain, OH · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

PartsSource

Customer Care Coordinator - Hybrid

Hudson, OH · On-site +1

$16.50 - $21.50/hr

About the Job Opportunity As a Customer Care Representative in this role, you will be responsible ... Handle inbound customer service calls and email inquiries promptly, ensuring first contact ...

PartsSource

Customer Care Coordinator - Hybrid

Hudson, OH · On-site +1

$16.50 - $21.50/hr

About the Job Opportunity As a Customer Care Representative in this role, you will be responsible ... Handle inbound customer service calls and email inquiries promptly, ensuring first contact ...

InsuraTec

Sales Representative (Remote)

Mentor, OH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

previous pagenext page

Showing results 21-40

All JobsInbound Customer Service Representative JobsInternship Remote Inbound Customer Service Representative JobsInternship Remote Inbound Customer Service Representative Jobs in Cleveland, OH

Internship Remote Inbound Customer Service Representative information

See Cleveland, OH salary details

$9

$18

$26

How much do internship remote inbound customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for internship remote inbound customer service representative in Cleveland, OH is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.29 per hour, depending on experience, location, and employer.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What are the key skills and qualifications needed to thrive as an internship remote inbound customer service representative?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is an internship remote inbound customer service representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.
What cities near Cleveland, OH are hiring for Internship Remote Inbound Customer Service Representative jobs? Cities near Cleveland, OH with the most Internship Remote Inbound Customer Service Representative job openings:
Internship Remote Inbound Customer Service Representative jobs near you
Infographic showing various Internship Remote Inbound Customer Service Representative job openings in Cleveland, OH as of August 2026, with employment types broken down into 84% Full Time, 5% Part Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,918 per year, or $18.2 per hour.

French-Bilingual Customer Care Representative | Fully Remote

STERIS Corporation

Mentor, OH • Remote

$13.75 - $17.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

STERIS rating

8.2

Company rating: 8.2 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

55th of 887 rated healthcare providers

Job description

Position Summary

The French-Bilingual Customer Care Representative's primary role is to manage inbound calls by providing order placement, service dispatch, technical product assistance and order issue resolution support to Customers as well as cross functional groups within STERIS. Individual is responsible for managing calls from multiple queues ensuring department objectives are met and supporting the Healthcare product line for US and Canada including all consumables for infection prevention technology equipment and surgical accessories.

Learn more aboutSTERIS Healthcare Products
This is a fully remote position. The schedule for this position is Monday - Friday from 8am - 5pm EST during and after training.

What You'll Do as a French-Bilingual Customer Care Representative
  • Professionally handle incoming requests from Customers and ensure that all tasks are performed and issues are resolved both promptly and thoroughly
  • Accurately and efficiently record Customer purchase order data into Oracle; orders are received via phone, fax, email, EDI and Internet
  • Process service dispatch calls through Siebel according to Customer requests
  • Page information to Technicians; escalate as needed
  • Monitor Dispatch board until each page is accepted by the Technician
  • Manage Customer contract response level as indicated to meet Customer expectations
  • Educate Customer on product inquiries and further reinforce the information with product literature utilizing STERIS Intranet and website, Product Managers or internal reference materials
  • Research availability on service parts
  • Quote service parts per Customer request
  • Interface with freight carriers and Corporate Traffic for shipment routing, tracking and proof of deliveries
  • Facilitate cross functional communications to ensure proper account setup, orders are free of account or item holds, tax issues are resolved and products are shipped to meet Customer requirements
  • Research and document Customer complaints into quality system ensuring that all relevant facts and data are captured; escalate issue based on severity of complaint
  • Run daily reports including un-booked order, process hold, credit card authorization failure and specific product reports as needed
  • Provide post-order management support including issue resolution
  • Utilize available resources to update or increase knowledge on products, systems, procedures, procedures and Corporate initiatives
  • Other duties as assigned
The Experience, Skills and Abilities Needed

Required:
High school diploma and 1+ years of business experience
Preferred:
Bachelor's degree preferred.
1+ years business experience with direct contact with Customers and Sales preferred.
Other:
Strong decision-making skills; understands how decisions impact the Customer and the Company
Strong analytical and problem-solving capabilities
Must demonstrate a high level of professionalism and integrity
Excellent communication skills - written, verbal and presentation
Ability to handle multiple demands from many people and prioritize effectively
Ability to maintain composure under pressure and demonstrate a "can do" attitude
Able to work well within a Team
Self-starter

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:

      • Market Competitive Pay
      • Extensive Paid Time Off and (9) added Holidays
      • Excellent Healthcare, Dental, and Vision benefits
      • Long/Short Term Disability Coverage
      • 401(k) with a company match
      • Maternity & Parental Leave
      • Additional add-on benefits/discounts for programs such as Pet Insurance
      • Tuition Reimbursement and continued education programs
      • Excellent opportunities for advancement in a stable long-term career
        #LI-LD1
        #LI-REMOTE

Pay range for this opportunity is $40,000 to $46,000. This position is eligible for bonus participation.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits

Open until position is filled.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

Employment Type: FULL_TIME

What STERIS employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply