**This is a fully remote position
**Rack Industries is seeking a Customer Service Representative with the Preferred:
Knowledge ofService Titan
Knowledge or experience usingHatch messaging
Customer Service Experience
in a Trade business environment such asPlumbing, HVAC, Electrical, or Generators
in Scheduling or/andDispatching
Customer service: 2 years in a Trade business environment. (Preferred)
Call center: 2 years of inbound/outbound phone experience (Required)
8-hour shift
Appointment scheduling: 1 year (Required)
Service Titan: 1 year (Required)
Hatch: 1 year (Required)
Dispatching: 1 year (Required)
Call center: 1 year (Required)
Data entry: 1 year (Required)
Work Location: Fully Remote- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
You should be proficient in:
ID:qnkTyx