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Internship Remote Inbound Customer Service Representative Jobs in Virginia

CSR II

Arlington, VA · Remote

$18.50 - $25/hr

Customer Service Representative Location: Fully Remote Duration: 6-month contract (potential to ... Answer and manage inbound inquiries regarding health plan benefits and claims, eligibility, medical ...

New

Description As a Customer Service Representative, you will be taking calls for delivery and ... of inbound calls. This is a remote, contract position that will support the team during their ...

CSR II

Arlington, VA · Remote

$18.50 - $25/hr

Customer Service Representative II Location: Arlington, VA (100% remote) Duration: 6 months ... Job Responsibilities Answer and manage inbound inquiries regarding health plan benefits and claims ...

New

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Internship Remote Inbound Customer Service Representative information

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What are the key skills and qualifications needed to thrive as an internship remote inbound customer service representative?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is an internship remote inbound customer service representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.
What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Virginia? The most popular types of Remote Inbound Customer Service Representative jobs in Virginia are:
What cities in Virginia are hiring for Internship Remote Inbound Customer Service Representative jobs? Cities in Virginia with the most Internship Remote Inbound Customer Service Representative job openings:

REMOTE Customer Service Representative

TEKsystems

Fredericksburg, VA • Remote

$18.50/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

Customer Service Representative

REMOTE | $18.50-USD/hour

Highlight:

• Industry: Customer Service & Call Center

• Employment Type: Contract to Potential Hire (6+months)

• Location: REMOTE

Working with an extensive client base, TEKsystems is searching for experienced REMOTE Customer Service professionals looking for immediate new positions!

Benefits of this Role:

  • Work with a friendly team
  • Helpful and supportive leadership and executives
  • Great Benefits – Take advantage of a Blue Cross Blue Shield benefits package (Dental, vision, 401k)
  • Top Local Company –Join the largest employer and hospital in Pennsylvania
  • Publicly Traded – Enjoy the stability of working for a publicly traded business
  • Best-In-Class Training – This client hires based on character, not just skillset as skills can be trained
  • Growth Opportunities – Look forward to the opportunity to cross-train and chase internal promotions

A Day in the Role:

  • As a Customer Service Representative, will be taking calls for delivery and payments.
  • This position requires exceptional customer service skills to address service needs, billing, and transaction inquiries via a high volume of inbound calls.
  • Taking residential orders for propane and heating oil and taking over the phone payments.
  • Will be required to do basic math which is EXTREMELY important for it to be accurate.
  • An effective communicator who understands the importance of listening and being empathetic
  • Problems solving skills and a passion to create customer satisfaction.
  • Previous customer service experience
  • Knowledge of basic office equipment and Office 365
  • This is a remote, contract position that will support the team during their busiest season.

Requirements:

  • 2+ years experience in Customer Service or Technical Support
  • Diploma or GED required
  • Inbound call volume
  • FULLY REMOTE- Experience with this in previous position

Next Steps:

  • Please apply and The TEKsystems recruiting team will reach out to you to discuss next steps!

Contact me with questions:

Job Type & Location

This is a Contract position based out of Fredericksburg, VA.

Pay and Benefits

The pay range for this position is $18.50 - $18.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Aug 6, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.