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Internship Remote Chat Support Jobs in Reston, VA

Teamwass

Fall 2026 Internship - Social Impact

Washington, DC · On-site +1

$17 - $21.75/hr

We support our employees' professional aspirations, with a rich internal culture where curiosity is ... Can set and maintain project timelines in a fast paced remote work environment * Experience with ...

Nestle

2027 Procurement Internship

Arlington, VA · On-site +1

$25/hr

... we support. Inspired by our company's 4 Ways of Winning - Speed, Agility, Collaboration, and ... Must be flexible to work remote or in the office on any given day and reside within a commutable ...

ForgeFit

Remote Customer Service Specialist

Washington, DC · On-site +1

$19.25 - $25.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ConnectPrep

Data Analyst Internship

Washington, DC · Remote

Support projects involving AI and chatbot development for ConnectPrep's programs and website ... Experience collaborating in remote or hybrid teams (Slack, Zoom, project management boards ...

ConnectPrep

Data Analyst Internship

Washington, DC · On-site +1

Support projects involving AI and chatbot development for ConnectPrep's programs and website ... Experience collaborating in remote or hybrid teams (Slack, Zoom, project management boards ...

ConnectPrep

Data Analyst Internship

Washington, DC · On-site +1

Support projects involving AI and chatbot development for ConnectPrep's programs and website ... Experience collaborating in remote or hybrid teams (Slack, Zoom, project management boards ...

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Showing results 21-40

All JobsChat Support JobsInternship Remote Chat Support JobsInternship Remote Chat Support Jobs in Reston, VA

Internship Remote Chat Support information

See Reston, VA salary details

$9

$17

$23

How much do internship remote chat support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for internship remote chat support in Reston, VA is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.28 per hour, depending on experience, location, and employer.

What is an internship remote chat support?

An Internship Remote Chat Support position is an entry-level role where interns assist customers or clients via online chat platforms from a remote location. The primary responsibilities include responding to inquiries, troubleshooting issues, and providing information about products or services in real-time. This position is ideal for gaining customer service experience, improving communication skills, and learning how to handle various support scenarios, all while working from home. Interns typically receive guidance and training from supervisors or experienced support agents. The role may also involve documenting interactions and escalating complex issues to higher-level staff.

What are some common challenges faced in a remote chat support internship, and how can I overcome them?

One common challenge in a remote chat support internship is maintaining clear and professional communication despite not interacting face-to-face. Interns may also encounter difficulties managing multiple chats simultaneously, especially during peak times. To overcome these challenges, it's important to develop strong written communication skills, stay organized, and utilize available resources or templates provided by your team. Regular check-ins with supervisors and active participation in team meetings can also help you stay connected and receive feedback for improvement.

What are the key skills and qualifications needed to thrive as an internship remote chat support?

To thrive as an Internship Remote Chat Support, you need strong written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or ongoing college education. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Intercom is typically expected. Patience, active listening, and problem-solving skills help you stand out by ensuring positive and efficient customer interactions. These skills are vital to provide timely, accurate support and maintain customer satisfaction in a remote, digital environment.

What is the difference between Internship Remote Chat Support vs Customer Service Representative?

AspectInternship Remote Chat SupportCustomer Service Representative
CredentialsMinimal; often students or entry-levelHigh school diploma or equivalent; some roles may require experience
Work EnvironmentRemote, online chat platformRemote or in-office, phone and chat support
Employer & Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance, various industries
Search & Comparison IntentEntry-level, training, internship opportunitiesCustomer support, client interaction, full-time roles

Internship Remote Chat Support typically involves entry-level, temporary roles focused on online chat assistance, often for students or those seeking experience. Customer Service Representatives may handle multiple communication channels and often work in full-time positions. Both roles are essential for customer engagement but differ mainly in experience level, duration, and scope of responsibilities.

What are the most commonly searched types of Remote Chat Support jobs in Reston, VA? The most popular types of Remote Chat Support jobs in Reston, VA are:
What job categories do people searching Internship Remote Chat Support jobs in Reston, VA look for? The top searched job categories for Internship Remote Chat Support jobs in Reston, VA are:
What cities near Reston, VA are hiring for Internship Remote Chat Support jobs? Cities near Reston, VA with the most Internship Remote Chat Support job openings:
Internship Remote Chat Support jobs near you
Infographic showing various Internship Remote Chat Support job openings in Reston, VA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,269 per year, or $17.4 per hour.

Appian Intern (Paid Internship)

Horizon Industries

Vienna, VA • On-site, Remote

$20/hr

Full-time, Internship

Re-posted 4 days ago

Job description

Appian Intern (Paid Internship)Must hold at least a Bachelor's degree

Location: Remote/Hybrid (Washington, DC Metro Area Preferred)
Compensation: $20/hour (40 hours per week)
Duration: 4 Weeks (with potential for full-time employment)

Who We Are:

Horizon Industries Limited (Horizon) is a dynamic IT and Management Consulting firm based in the Washington, DC area. Founded in 1996, Horizon Industries Limited (Horizon) has evolved into a company of highly qualified professionals that provides full-cycle IT consulting and Management support in both the private and public sectors.

Horizon's culture is based on our core values, and we PRIDE ourselves on a diverse, employee- and family-centric approach.

Launch Your Career in Low-Code Development

Are you passionate about technology and eager to build solutions that make a real impact? Horizon Industries is looking for motivated and ambitious individuals to join our Appian Internship Program—an immersive, paid opportunity designed to prepare you for a career in low-code application development and digital transformation.

As an Appian Developer Intern, you'll develop technical and professional skills, collaborate on real-world projects, and gain exposure to the consulting environment supporting Federal Government clients.

This internship is more than just a learning opportunity. It's a pathway to a full-time career. Successful interns who meet performance expectations and are based on business needs will receive an offer to join Horizon Industries as a full-time Appian Consultant.

What to Expect

Your internship begins with a structured four-week training program designed to accelerate your learning:

  • Week 1: Horizon-sponsored, instructor-led virtual Appian training (Monday–Friday, 9:00 AM–5:00 PM)
  • Weeks 2–4: Hands-on internal training focused on Appian development, consulting methodologies, Agile practices, and professional skills

Throughout the program, you'll receive mentorship from experienced Appian professionals while building the foundation needed to launch your consulting career.

What You'll Do

As an Appian Intern, you will:

  • Learn the fundamentals of Appian low-code application development and business process automation.
  • Shadow experienced consultants to gain real-world insight into designing, developing, and implementing Appian solutions.
  • Assist in building Appian applications, workflows, interfaces, reports, and business processes under the guidance of senior developers.
  • Participate in application testing, quality assurance, and defect resolution activities.
  • Support the integration and configuration of Appian applications with enterprise systems.
  • Research Appian best practices, emerging technologies, and industry trends, and present findings to the team.
  • Create and maintain technical documentation, configuration guides, and user documentation.
  • Assist in troubleshooting and resolving application issues.
  • Participate in Agile ceremonies, team meetings, knowledge-sharing sessions, and collaborative problem-solving activities.
  • Develop training materials and resources to support end-user adoption.
  • Continuously expand your technical knowledge while developing consulting, communication, and presentation skills.

What We're Looking For

We're looking for individuals who are curious, motivated, and excited to build a career in technology consulting.

Required Qualifications

  • Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related technical field.
  • Strong analytical thinking and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills with the ability to collaborate effectively in a team environment.
  • Highly organized with exceptional attention to detail.
  • Self-motivated, adaptable, and eager to learn new technologies.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Demonstrated leadership through academic, extracurricular, or professional experiences.
  • Passion for software development, automation, and emerging technologies.

Preferred Qualifications

  • Basic knowledge of object-oriented programming concepts.
  • Familiarity with Java, Python, JavaScript, SQL, or another programming language.
  • Understanding of databases, web technologies, or software development methodologies.
  • Experience with Agile or Scrum environments is a plus.
  • Resides in the Washington, DC metropolitan area.

Why Horizon Industries?

At Horizon Industries, you'll join a collaborative team dedicated to delivering innovative technology solutions for Federal Government clients. We invest in our people through mentorship, structured training, and continuous learning opportunities. Many of our full-time consultants began their careers through our internship program.

If you're ready to build in-demand technical skills, work alongside industry experts, and launch your consulting career, we'd love to hear from you.

Horizon is an Equal Employment Opportunity employer, and it is our policy to consider all applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

EOE/Vet/Disabled