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Internship Remote Amazon Work Jobs in Texas (NOW HIRING)

This is a part-time 12-hours per week, 12 week, unpaid remote internship ... If your availability is limited, you can work ahead and complete the program in fewer weeks.

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Internship Remote Amazon Work information

What is the difference between Internship Remote Amazon Work vs Remote Amazon Customer Service Associate?

AspectInternship Remote Amazon WorkRemote Amazon Customer Service Associate
CredentialsMinimal; often students or entry-level applicantsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, flexible hours, project-basedRemote, scheduled shifts, customer interaction
Industry UsageInternship programs for skill developmentFull-time or part-time customer support roles
Search & Comparison IntentLearning opportunities, entry-level experienceCustomer support, communication skills

Internship Remote Amazon Work typically offers entry-level, project-based experience for students or those new to the industry, focusing on skill development. In contrast, Remote Amazon Customer Service Associate roles involve scheduled shifts providing direct customer support, requiring some prior experience. Both are remote but serve different career stages and objectives.

Does Amazon offer remote internships?

Yes, Amazon offers remote internships for various roles, including those in software development, operations, and business management. These internships typically involve virtual collaboration tools and may require specific skills or certifications, depending on the position.

Is Amazon really hiring remote workers?

Amazon offers a variety of remote internship positions, and the company has expanded its remote work opportunities in recent years. These roles typically require strong communication skills and may involve using tools like Amazon Chime or other collaboration platforms. Candidates should review specific job postings for detailed requirements and application processes.

What are the most commonly searched types of Remote Amazon Work jobs in Texas?

The most popular types of Remote Amazon Work jobs in Texas are:

What cities in Texas are hiring for Internship Remote Amazon Work jobs?

Cities in Texas with the most Internship Remote Amazon Work job openings:

Amazon Connect Support Engineer

Miratech

Texas City, TX • On-site, Remote

Full-time

Medical

Posted 6 days ago


Job description

Company Description
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Job Description
We are looking for an Amazon Connect Support Engineer who will be responsible for supporting and maintaining AWS-based CCaaS and contact center environments to ensure high availability and system reliability. The role focuses on monitoring, troubleshooting, and resolving production issues using observability tools such as Splunk and Zabbix.
This role offers the opportunity to develop broad expertise across multiple leading CCaaS platforms in a modern enterprise contact center environment.
Responsibilities
  • Design, develop, and enhance proactive monitoring capabilities for the AWS Connect CCaaS platform to ensure system reliability and operational excellence.
  • Collaborate closely with developers, architects, and platform owners to enforce logging standards and monitoring best practices that enable effective troubleshooting and observability.
  • Participate in application design sessions and develop end-to-end interaction flows using Splunk to strengthen monitoring and diagnostics capabilities.
  • Troubleshoot production issues, perform root cause analysis, and implement corrective actions to minimize system downtime and service disruptions.
  • Work with vendor partners to drive operational improvements and enhance monitoring frameworks across the platform.
  • Develop and maintain CloudWatch dashboards as a complementary monitoring solution to ensure redundancy and visibility.

Qualifications
  • 4+ years of overall IT experience with strong exposure to CCaaS environments.
  • Solid experience in contact center observability, monitoring, and troubleshooting of production systems.
  • 2+ years of hands-on experience with monitoring tools such as Splunk and CloudWatch.
  • Practical AWS cloud experience, including Lambda, Amazon Connect, Application Load Balancers (ALBs).
  • Experience in at least one scripting language such as Python or JavaScript to support automation and operational efficiency.
  • Excellent communication and teamwork skills with the ability to collaborate across technical teams.

Nice To Have
  • Experience with NICE CXone and/or Genesys Cloud/Genesys Engage contact center platforms
  • Experience with monitoring and observability tools such as Zabbix

We offer:
  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

*Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Additional Information
All your information will be kept confidential according to EEO guidelines.