Internship Network Operations Center Noc Engineer Jobs in Basking Ridge, NJ

TECHNICAL LEADERSHIP & ESCALATION:

• Serve as the primary escalation point for complex network incidents, outages, and performance issues owing problems through to resolution with clear communication to stakeholders                                           
• Provide expert guidance to internal engineers, MSP resources, and NOC personnel on architecture, troubleshooting methodology, and root cause analysis
• Lead post-incident reviews, drive root cause identification, and implement lasting remediations to prevent recurrence
• Evaluate complex vendor and MSP escalations; make technical decisions on design, tooling, and resolution approach

NETWORK ARCHITECTURE & DESIGN:

• Work with the Director of Network & Infrastructure to architect scalable, resilient, and secure network solutions across LAN, WAN, wireless, cloud, and building infrastructure
• Lead the design and evolution of network segmentation strategy including zero-trust principles, VRF separation, and secure OT/IT boundary enforcement
• Develop and maintain network infrastructure standards, reference architectures, and design patterns for consistent deployment across properties
• Evaluate emerging technologies and contribute to the long-term infrastructure roadmap, particularly around Palo Alto / Panorama, Aruba, and cloud connectivity platforms

NETWORK ENGINEERING & OPERATIONS:

• Design, deploy, and manage enterprise network infrastructure across BMS, IoT, Wi-Fi, PropTech, AV, security systems, corporate offices, and the Observatory
• Administer Palo Alto NGFWs via Panorama - policy management, threat prevention, VPN, NAT, and security profile lifecycle management
• Manage and optimize Aruba switching and wireless infrastructure including configuration, upgrades, RF planning, and troubleshooting via Aruba Central
• Own BGP, OSPF, VLANs, VPN, QoS, and DNS configurations across multi-site environments
• Manage WAN and ISP connectivity including failover design and carrier-level troubleshooting
• Support IoT and PropTech deployments in a secure manner with a focus on building systems, access control, and sustainability technology

SECURITY & COMPLIANCE:

• Lead network security posture improvements including firewall policy lifecycle, ACL governance, and vulnerability remediation
• Administer Zscaler ZIA and ZPA - URL filtering, SSL inspection, cloud firewall rules, and app connector management
• Manage Proofpoint email security platform including anti-spam, anti-phishing, encryption, and threat response policies
• Administer BitSight to track, triage, and coordinate remediation of external security posture findings
• Maintain PCI-DSS and SOX compliance through adherence to and enforcement of network policies and procedures
• Collaborate with the MSSP on security monitoring, threat analysis, and incident response 
• Ensure timely application of patches, hotfixes, and firmware upgrades across all network equipment

IDENTITY, ACCESS & CLOUD:

• Administer Okta for SSO/SAML/OIDC, MFA enforcement, and user lifecycle management including SCIM provisioning and deprovisioning
• Manage Conditional Access Policies and integrate identity platforms with Palo Alto User-ID, Zscaler IdP federation, and Azure AD
• Design and manage Microsoft Azure cloud networking including hybrid connectivity, VNet architecture, NSGs, and Azure Firewall
• Support Microsoft 365 and Exchange Online from a network and connectivity perspective including split tunneling and optimization
• Support IAM and PAM platforms as they relate to network access control and privilege governance

BUILDING NETWORK INFRASTRUCTURE:

• Administer building rise infrastructure and ensure integration of IT and OT devices on segregated network segments.

MONITORING, DOCUMENTATION & GOVERNANCE:

• Drive network monitoring strategy and tooling to ensure proactive alerting and performance trending across the full infrastructure estate
• Author and maintain high-quality documentation including topology diagrams, configuration baselines, SOPs, and runbooks
• Contribute to business continuity and disaster recovery procedures; develop, test, and maintain failover runbooks
• Adhere to change management and PMO best practices for all infrastructure changes; manage project milestones with clear stakeholder communication

• Complex escalations are resolved decisively and thoroughly, with clear communication throughout the team and Director trust this person to own the hardest problems
• Network architecture documentation, standards, and reference designs are developed and kept current, reducing reliance on tribal knowledge
• Security posture improves measurably: firewall policies are rationalized, vulnerabilities remediated on time, and segmentation consistently enforced
• Network stability and availability are maintained across all properties; incidents are detected proactively rather than reactively
• New technologies and architectural improvements are identified and brought forward with well-reasoned business cases
• Service Desk escalations are resolved efficiently with recurring patterns identified and addressed proactively