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Program Coordinator, Youth Development

Position Summary

Lifeline Services is hiring a Youth Development Program Coordinator to support our growing team. Under the supervision of the Youth Development Program Manager, the Program Coordinator is responsible for supporting the Youth Development Department with day-to-day program operations to include intake, and administrative tasks. Responsible for completing documents and reports and submitting them within deadlines, proof reading, scheduling, file management, quality assurance, data entry, maintenance, intake, and program specific projects. Must be a multi-tasker with consistent attention to detail, establishing priorities and meeting deadlines. Candidate responsible for onboarding and training of new staff and for quality assurance, including understanding and monitoring the completion of program objectives, and troubleshooting issues regarding data, flex fund spending, contract audit requirements, etc. and for notifying supervisors of potential problems. Must demonstrate knowledge of trauma informed, client driven, and culturally competent care.

We're looking for a candidate that possess excellent interpersonal skills, including the ability to work collaboratively and on a team; Ability to think critically and address situations as they arise and excellent problem-solving skills.

Required Qualifications

• Bachelor's degree in counseling, Social Work, or related field.
• Training in Child Abuse and/or Other Perspective Issues.
• Knowledge/Familiarity of Juvenile Justice System.
• Bilingual English/Spanish preferred.

Responsibilities

• Assists with quality assurance activities, including desk reviews and internal/external program audits, and provides ongoing feedback, troubleshooting, and updates to Managers and the Director.
• Completes and submits monthly and quarterly reports, claims and other contract-related data to Program Manager/Director and contractors/funders on time and accurately.
• Assist in planning and coordinating events, workshops, or group activities
• Works with support staff throughout the entire agency to support smooth running of program activities and agency needs.
• Assist with reception coverage on a weekly basis or as needed
• Assists Program Managers and Directors with hiring processes, including reviewing applications, scheduling interviews and conducting phone screenings, and assists with onboarding of new staff, interns and trainees across department programs.
• Manages supply inventory and ordering across multiple offices, ensuring items remain stocked and office and staff needs are consistently met
• Completes other duties as assigned.

Schedule/Compensation

• Full Time, 40 Hours, Non-Exempt
• Monday to Friday, occasional weekends with advanced notice
• Minimum of 2 late shifts per week, available until 7:30pm
• [ $23-$26] Salary will commensurate with experience and education. Differential pay offered for bilingual skills. EEO.

Additional Requirement

• Must have a valid driver's license and reliable transportation with a good driving record.
• Willing to use your own, properly insured, reliable vehicle for the job (mileage reimbursed).
• Employment subject to clearances, including background fingerprinting checks, driving record, tuberculosis testing, and drug testing.

All applications must be submitted by- Until Position is filled. We appreciate your interest; please note that we will only be contacting applicants that meet the required qualifications.

About the Company

Lifeline Community Services, Inc. is a non-profit human services organization that offers a wide range of services to the people of San Diego County. Our mission is to build self-reliance among youth, individuals and families through problem solving, skill-building, and accessible community-based services. Come be part of a team who CAR2Es! At North County Lifeline, you will find people who are Connected to the communities we serve, Authentic, and Resourceful. We are Responsive to the needs of our clients and Engaged in our mission to build self-reliance among youth, adults, and families. Equal Opportunity Employer.

We offer flexible work hours and excellent benefits to our employees.

• Generous paid vacation
• Paid sick time (6 days)
• Paid holidays (14 days)
• 100% employer paid medical, dental, vision, chiropractic and acupuncture coverage
• 100% employer paid life insurance
• Health and wellness programs
• Employee Assistance program
• Professional development assistance
• Great employee incentive awards program
• Training and education assistance
• Matched 403b retirement plan
• Flexible Spending Account
• Paid supervision hours (clinical positions)

Equal Employment Opportunity Statement

North County Lifeline DBA Lifeline Community Services ("Lifeline") is steadfast in its commitment to ensuring an inclusive workplace where diversity is celebrated and discrimination is not tolerated. We are committed to creating a workplace where all employees feel valued, respected, and empowered to bring their best selves to work. We adhere to all federal, state, and local laws concerning employment discrimination and provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

In California, we extend these protections to include ancestry, medical condition, genetic characteristics, mental or physical disability (including HIV and AIDS), familial status, citizenship, primary language, immigration status, and age (40 and above) among others, recognizing and valuing the diverse backgrounds and perspectives that all individuals bring to our team.

Lifeline is committed to complying with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA) by providing reasonable accommodations to qualified individuals with disabilities and by ensuring that our employment practices do not discriminate against any individual.

We believe that diversity fuels innovation and creativity, and we are dedicated to building a team that reflects a variety of backgrounds, perspectives, and skills. Lifeline's success is built on a foundation of respect, integrity, and the collective contributions of all our employees.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Lifeline expressly prohibits any form of workplace harassment based on any of the protected characteristics mentioned above.

Lifeline's leadership is committed to fostering a culture of diversity and inclusion and ensuring that our employment environment is free from discrimination and harassment. All employees are encouraged to report any instances of discrimination, harassment, or retaliation in violation of this policy to a supervisor, HR representative, or through our reporting email.

By embracing diversity and promoting equality, Lifeline not only complies with all relevant legislation but also creates a richer, more vibrant work environment for all our employees.

Accommodations and Accessibility Statement

Lifeline Community Services is committed to providing equal employment opportunities to all qualified individuals, including those with disabilities. In compliance with the Americans with Disabilities Act (ADA), the California Fair Employment and Housing Act (FEHA), and other applicable laws, Lifeline will provide reasonable accommodations to qualified applicants and employees with disabilities, unless doing so would result in an undue hardship for the organization.

If you require an accommodation to participate in the application or interview process, please contact humanresources@nclifeline.org as soon as possible. Accommodations may include, but are not limited to, assistance with completing the application process, providing documents in an accessible format, or arranging for an accessible interview location.

Our goal is to ensure that all individuals have equal access to opportunities and are able to perform their job duties safely and effectively. We are committed to fostering an inclusive and supportive environment where all employees can thrive.

As part of our commitment to ensuring the safety and well-being of our clients and maintaining the integrity of our workplace, North County Lifeline conducts comprehensive background and drug screening processes for all prospective employees. This includes, but is not limited to:

• Driving Record Check: Verification through the Department of Motor Vehicles (DMV) to ensure a good standing driving record.
• Employment Verification: Confirmation of your employment history to verify your experiences and qualifications.
• Reference Checks: Contacting provided references to gain insights into your work ethic, professionalism, and suitability for the role.
• Tuberculosis (TB) Screening: A TB test to ensure the health and safety of our clients and staff, in line with public health recommendations.
• Drug Screening: A 10-panel non-DOT drug test to screen for the presence of common illicit substances, ensuring a drug-free workplace.
• Criminal Background Checks: Comprehensive checks through the Department of Justice (DOJ), FBI, and Child Abuse Index to identify any history that may impact your suitability for employment, particularly in roles involving vulnerable populations.

These screenings are a vital part of our hiring process and must be successfully completed for employment eligibility. North County Lifeline is dedicated to fair and responsible hiring practices and ensures that all screenings are conducted in accordance with applicable laws and regulations, respecting the privacy and rights of all candidates. We appreciate your understanding and cooperation in this process, aimed at creating a safe and productive work environment for everyone.