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Internship Mainframe Production Support Jobs in Boston, MA

Broadcom

Sr Mainframe Technical Consultant

Andover, MA · On-site

Maintain a deep technical knowledge of the products developed by the mainframe division of Broadcom. * Provide technical specifications and requirements documentation as necessary to support the ...

PeopleSERVE, Inc.

Mainframe Programmer

Boston, MA · On-site

... support on issues in non-rod or production • Communicating and reinforcing technical standards • Assessing and researching current implementations of the platform and determining the course of ...

HTC Global Services

MF Cobol developer

Boston, MA · On-site

$53.25 - $68.50/hr

Integrate Mainframe applications with other systems and platforms to support data flow and interoperability. * Provide production support by troubleshooting and resolving issues to minimize downtime.

3B Staffing LLC

IBM Mainframe Developer ( Cobol )

Boston, MA · On-site

$53.25 - $68.50/hr

Analyze and optimize existing JCL scripts and REXX execs to support RACF management automation ... RACF (Resource Access Control Facility): a software security product by IBM that provides access ...

3B Staffing LLC

IBM Mainframe Developer ( Cobol )

Boston, MA · On-site

$53.25 - $68.50/hr

Analyze and optimize existing JCL scripts and REXX execs to support RACF management automation ... RACF (Resource Access Control Facility): a software security product by IBM that provides access ...

3B Staffing LLC

IBM Mainframe lead (Z/OS)

Boston, MA · On-site

Analyze and optimize existing JCL scripts and REXX execs to support RACF management automation ... RACF (Resource Access Control Facility): a software security product by IBM that provides access ...

New

3B Staffing LLC

IBM Mainframe lead (Z/OS)

Boston, MA

Analyze and optimize existing JCL scripts and REXX execs to support RACF management automation ... RACF (Resource Access Control Facility): a software security product by IBM that provides access ...

New

StradIT

Mainframe Capacity Planning Engineer - US

Boston, MA · On-site

$53.25 - $68.50/hr

Creating / Updating policies, job aids and other documentation MICS/MXG support and maintenance ... Excellent analytical skills including data exploration, analysis, and production of models. * Solid ...

MassMutual

Developer - Policy Admin Systems

Boston, MA · Hybrid

$148K - $194K/yr

The Opportunity MassMutual's Product Technology team is seeking a Mainframe Engineer - TradV Modernization to support the modernization and ongoing transformation of our TradV (Traditional Vantage ...

Morgan Stanley

Mainframe CICS Systems Engineer

Boston, MA · On-site

$53.25 - $68.50/hr

... support for over 3,000 production applications. ETS also delivers all workplace technologies ... The Mainframe CICS Systems Programmer/Engineer is responsible for all phases of CICS engineering ...

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Internship Mainframe Production Support information

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How much do internship mainframe production support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for internship mainframe production support in Boston, MA is $56.86, according to ZipRecruiter salary data. Most workers in this role earn between $47.02 and $62.69 per hour, depending on experience, location, and employer.

What does an internship mainframe production support role involve?

An Internship Mainframe Production Support role involves assisting in the maintenance and operation of mainframe computer systems, which are critical for large-scale business processes. Interns typically monitor system performance, troubleshoot issues, and support the resolution of technical problems to ensure the smooth running of business applications. They may also help with system upgrades, backups, and collaborating with senior IT staff to learn best practices. This role provides hands-on experience with enterprise-level IT infrastructure and often requires strong analytical and problem-solving skills.

What are the key skills and qualifications needed to thrive as an internship mainframe production support, and why are they important?

To thrive as an Internship Mainframe Production Support, you should have a basic understanding of computer science concepts, troubleshooting abilities, and familiarity with mainframe environments, often supported by coursework or relevant internships. Knowledge of tools like IBM z/OS, JCL (Job Control Language), and ticketing systems, as well as exposure to monitoring and batch processing software, is typically required. Strong analytical thinking, effective communication, and a willingness to learn help interns collaborate with teams and adapt to dynamic technical challenges. These skills ensure the intern can efficiently support mainframe operations, resolve incidents, and contribute to system reliability in a critical IT infrastructure role.

What are some common challenges faced by interns in mainframe production support roles, and how can they be addressed?

Interns in mainframe production support often encounter challenges such as understanding legacy systems, troubleshooting unfamiliar errors, and adapting to structured change management processes. Navigating complex mainframe environments requires patience and a willingness to learn from experienced team members. Proactively asking questions, utilizing available documentation, and participating in team knowledge-sharing sessions can help overcome the learning curve. Additionally, building strong communication skills enables interns to collaborate effectively with developers, system administrators, and other support staff.

What is the difference between Internship Mainframe Production Support vs Mainframe Application Developer?

AspectInternship Mainframe Production SupportMainframe Application Developer
CredentialsTypically pursuing or recent graduation in IT or related fieldRelevant certifications or degrees in computer science or IT
Work EnvironmentSupport teams, data centers, client environmentsDevelopment teams, coding environments, project offices
Employer & Industry UsageFinancial institutions, banks, insurance companiesSame industries, focusing on application development
Search & Comparison IntentUnderstanding support roles in mainframe environmentsLearning about development roles in mainframe systems

Internship Mainframe Production Support involves assisting with maintaining and troubleshooting mainframe systems, focusing on support tasks. Mainframe Application Developers design, code, and implement mainframe applications. While both roles work within mainframe environments, support roles emphasize troubleshooting and maintenance, whereas developers focus on creating new applications.

What are popular job titles related to Internship Mainframe Production Support jobs in Boston, MA?

For Internship Mainframe Production Support jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Internship Mainframe Production Support jobs in Boston, MA look for?

The top searched job categories for Internship Mainframe Production Support jobs in Boston, MA are:

Internship Mainframe Production Support jobs near you
Infographic showing various Internship Mainframe Production Support job openings in Boston, MA as of August 2026, with employment types broken down into 9% Full Time, 82% Part Time, and 9% Temporary. Highlights an 100% In-person job distribution, with an average salary of $118,266 per year, or $56.9 per hour.

Production Support Program Manager

ZENITH INFOTEK LLC

Boston, MA • On-site

$120 - $180/hr

Other

Medical, Vision, Life

Posted 17 days ago

Job description

Benefits:
  • Health insurance
  • Relocation bonus
  • Vision insurance

We are looking for a Production Support Program Manager who has experience in handling large team (More than 100 People) with Experience managing Life and Annuity team.

We are seeking an experienced Production Support Technical Program Manager with a strong background in software development and customer facing roles. The ideal candidate will have extensive experience in managing application support, particularly in a 2nd line capacity, and will be proficient in lavs, Net, Mainframe, and various database technologies. This role requires a strategic thinker who can effectively communicate with clients and stakeholders while ensuring the smooth operation of production systems.


Responsibilities:

  • Lead and manage production support activities, ensuring timely resolution of incidents and service requests.

  • Act as the primary point of contact for customers, addressing their technical concerns and providing solutions.

  • Coordinate with development teams to facilitate application enhancements and bug fixes.

  • Monitor ayatam performance and implement proactive measures to prevent issues.

  • Develop and maintain documentation related to production support processes and procedures.

  • Conduct root cause analysis for recurring issues and implement corrective actions.

  • Manage stakeholder expectations and communicate project status effectively.

  • Provide training and support to junior team members and new hires.

  • Participate in on call support rotation as needed.


Mandatory Skills:

  • Proven experience in application support, specifically in a 2nd line capacity.

  • Strong technical knowledge of Java, Net, Mainframe, and database technologies.

  • Excellent customer facing shifts with the ability to communicate complex technical concepts to technical stakeholders.

  • Experience in incident management and problem resolution.

  • Strong analytical and troubleshooting skills


Preferred Skills:

  • Familiarity with ITIL processes and best practices.

  • Experience with cloud technologies and DevOps practices.

  • Knowledge of Agile methodologies

  • Bachelor's degree in Computer Science, Information Technology, or a related field.

  • 10 15 years of experience in software development and production support.

  • Relevant certifications in project management (eg, PMP, Prince2) are a plus.

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