Internship Liberty Mutual Customer Service Jobs (NOW HIRING)

The Company:

Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 350 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty's promises.

LMI offers the best of both worlds-the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do best.

Our portfolio spans a broad spectrum of public and private investments, and we are committed to expanding our capabilities and our toolkit in support of our mission. We invest across diverse asset classes, financial structures, and industries, including real estate, digital infrastructure, healthcare, renewable energy, and technology-with the aim of creating value and powering innovation. We pride ourselves on our extensive network of mutually beneficial partnerships, and we use our substantial influence, capital, and energy to drive towards a better future. #LMI #LI-LMI

The Opportunity:

The Transaction Services team sits at the heart of LMI's investment activity-bringing new investments to life by bridging the deal-making world of our investors with the operational and accounting infrastructure that makes everything run. The team sits within LMI's Finance team in the Global Investment Solutions Organization and is one of the more cross-functional and intellectually demanding corners of LMI's operation, touching virtually every asset class and transaction type in the portfolio.

Transaction Services enables the business of investing by providing deep expertise across deal structuring, technical accounting, valuation, capital management, derivatives, and accounting policy-spanning all asset classes. The team partners with investment professionals throughout the full transaction lifecycle, from due diligence and execution through ongoing financial reporting, and performs operational due diligence (ODD) on new investment managers to assess their operational readiness.

The team delivers independent valuations for illiquid assets-including private equity, private credit, real estate, and infrastructure-using a disciplined and transparent framework. Transaction Services also manages LMI's relationships with leading global audit and advisory firms, ensuring effective alignment on accounting and audit treatment for complex transactions such as consolidation, debt restructuring, derivatives, and securitizations. The function balances innovation with rigorous accounting integrity as investment structures grow more complex.

As a Sr Analyst on the Transaction Services team, you will play a meaningful role in closing and onboarding private investments-spanning private equity, private credit, real estate, and structured transactions. You will engage directly with complex legal and financial documents, exercise judgment in interpreting transaction terms, and work shoulder-to-shoulder with investment teams, legal counsel, accounting, and external fund managers to ensure every deal lands correctly. You will also support our ODD program, giving you a window into how LMI evaluates and partners with asset managers across the market-including emerging managers working to institutionalize their operations.

If you are looking for a role that builds deep fluency in private markets, sharpens your analytical instincts, and connects you to a wide network of investment professionals, this is a compelling place to grow. We work in a hybrid environment, balancing the energy of in-office collaboration with the flexibility of remote work.

Responsibilities:

• Supporting the end-to-end closing process for private investments-including private equity, private credit, real estate, and structured transactions-by coordinating documentation, funding, and system setup
• Reviewing transaction documents such as LPAs, credit agreements, and deal summaries with a critical eye-going beyond term extraction to assess implications for operational and accounting setup and escalating issues that require judgment
• Setting up new investments, legal entities, and securities in internal systems, ensuring accuracy of investment attributes, cash flows, and reporting fields
• Partnering with investment teams, legal, accounting, operations, and external service providers to ensure smooth transaction onboarding and settlement
• Supporting our ODD program for new LMI relationships-engaging directly with asset managers, including emerging managers, to assess their operational infrastructure and support the build-out of institutional-quality processes
• Managing deal pipelines and closing timelines; proactively following up on outstanding items to keep transactions on schedule
• Reconciling and validating transaction details post-close, including positions, cash, and key economic terms
• Assisting with accounting assessments and documentation by gathering data and preparing analytical support for senior team members
• Maintaining organized transaction records and supporting audit and compliance requests

• Bachelor's degree in Accounting, Finance, Economics, or a related field
• 3+ years of experience in transaction support/advisory or deal closing processes within financial services
• Knowledge of private investment structures and financial instruments; exposure to private equity, private credit, or fixed income is preferred
• Strong attention to detail with the ability to manage multiple transactions simultaneously in a fast-moving environment
• Demonstrated ability to interpret financial and legal documents, with a willingness to develop deeper proficiency over time
• Solid Excel and data management skills
• Strong organizational and communication skills; comfortable working across teams and with external counterparties
• A problem-solving mindset and genuine curiosity-you ask good questions and follow them through
• Familiarity with US GAAP and statutory accounting principles or NAIC frameworks preferred
• Experience with or interest in the responsible use of AI tools in a financial or operational context preferred

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefitsLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices

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