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Internship Intune Jobs in Missouri (NOW HIRING)

Lightedge

IT Support Technician

Kansas City, MO

$21 - $28.75/hr

... internships or school experience). * Familiarity with Windows, macOS, Microsoft 365, and basic networking concepts. * Exposure to Active Directory, Microsoft Entra ID, Intune, or similar tools is a ...

Lightedge

IT Support Technician

Kansas City, MO · On-site

$21 - $28.75/hr

... internships or school experience). * Familiarity with Windows, macOS, Microsoft 365, and basic networking concepts. * Exposure to Active Directory, Microsoft Entra ID, Intune, or similar tools is a ...

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Internship Intune information

What is the difference between Internship Intune vs Internship SCCM?

AspectInternship IntuneInternship SCCM
Required CredentialsBasic knowledge of mobile device management, Microsoft 365Basic understanding of system management, Windows Server
Work EnvironmentCloud-based management, mobile devices, remote workOn-premises management, Windows PCs, enterprise networks
Employer & Industry UsageIT departments managing mobile and cloud devicesIT teams managing Windows infrastructure in enterprises
Common Search & ComparisonYesYes

Internship Intune focuses on cloud-based mobile device management using Microsoft Intune, ideal for managing mobile devices and remote work. Internship SCCM (System Center Configuration Manager) emphasizes on-premises management of Windows devices and enterprise infrastructure. Both roles involve IT management but differ in environment and scope, with Intune being more cloud-centric and SCCM more traditional enterprise management.

What is an Internship Intune?

An Internship Intune typically refers to a student or recent graduate position focused on working with Microsoft Intune, a cloud-based service that helps organizations manage and secure their devices and applications. Interns in this role often assist IT teams in deploying, configuring, and troubleshooting Intune solutions within an organization. It's a hands-on opportunity to gain experience with mobile device management (MDM), endpoint security, and cloud technologies. This internship is ideal for those interested in IT administration, cybersecurity, and cloud management.

What kinds of projects and responsibilities can I expect during an Internship Intune role?

As an Intune intern, you'll typically assist with the deployment, configuration, and support of Microsoft Intune within the organization's IT environment. Your daily tasks may include helping to manage mobile devices, troubleshoot user access issues, and support the implementation of security policies. Interns often collaborate closely with IT administrators and end-users, gaining hands-on experience in enterprise mobility management. This role provides valuable exposure to cloud-based device management and can serve as a stepping stone to more advanced IT or security positions.

What are the key skills and qualifications needed to thrive as an Intune Intern, and why are they important?

To thrive as an Intune Intern, you need foundational knowledge in information technology, particularly in device management, cloud services, and basic networking, often supported by a degree program in computer science or a related field. Familiarity with Microsoft Intune, Azure Active Directory, and basic scripting languages like PowerShell is highly beneficial. Strong problem-solving, communication, and eagerness to learn are crucial soft skills that help interns adapt and contribute to team goals. These skills and qualities are vital for efficiently supporting device management projects and growing into more advanced IT roles.
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Internship Intune jobs near you
IT Service Desk Technician II

IT Service Desk Technician II

Keeley Construction

Saint Louis, MO • Hybrid

Other

Posted 17 days ago

Job description

Keeley Construction is looking to hire an IT Support Desk Technician II to join our team in St. Louis, MO.

Primary Responsibilities

  • Manage and resolve service desk tickets within defined SLAs, ensuring timely resolution and clear communication with clients. 
  • Provide technical support for hardware, software, and Microsoft platform issues via phone, email, in person, and remote sessions using TeamViewer.
  • Provide expert support for Active Directory (AD), Microsoft 365, OneDrive, and Azure environments, including user management and troubleshooting. 
  • Offer detailed and well-documented troubleshooting steps, ensuring ticket history is accurately maintained. 
  • Collaborate with other IT teams as needed to resolve more complex issues, escalating when necessary. 
  • Provide high-quality customer service, ensuring that clients feel supported and informed throughout the troubleshooting process. 
  • Communicate clearly and professionally with clients, offering status updates and explanations in a way that is easily understood. 
  • Be a point of escalation for & help train Level I agents and/or interns.  

Minimum Qualifications

Required:

  • 3+ years of experience in a technical support or IT help desk role.
  • Hands-on experience with Active Directory (user management, group policies, account administration).
  • Proficiency supporting Microsoft Azure AD and Entra ID environments.
  • Working knowledge of Microsoft 365 applications including Exchange Online, Teams, SharePoint, and OneDrive.
  • Strong customer service skills with the ability to communicate technical concepts clearly to non-technical users.
  • Comfortable working through ambiguous or complex technical issues with a methodical troubleshooting approach.

Preferred:

  • Microsoft certifications such as MD-102, MS-900, AZ-900, or equivalent.
  • CompTIA certifications (A+, Network+, Security+).
  • Experience with ITSM platforms such as Freshservice or ServiceNow.
  • Familiarity with Intune or similar endpoint management solutions.

Schedule: M-F 10:30am-6:00pm (one day per week remote)

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