level 1 Help Desk Specialist
$25 - $32/hr
Experience supporting Google Workspace (Gmail, Drive, Docs, Sheets, Admin Console) * Exposure to Microsoft Office / Microsoft 365 applications * Familiarity with Exchange, printers/scanners, mobile ...
level 1 Help Desk Specialist
$25 - $32/hr
Experience supporting Google Workspace (Gmail, Drive, Docs, Sheets, Admin Console) * Exposure to Microsoft Office / Microsoft 365 applications * Familiarity with Exchange, printers/scanners, mobile ...
level 1 Help Desk Specialist
Chandler, AZ · On-site
$25 - $32/hr
Experience supporting Google Workspace (Gmail, Drive, Docs, Sheets, Admin Console) * Exposure to Microsoft Office / Microsoft 365 applications * Familiarity with Exchange, printers/scanners, mobile ...
level 1 Help Desk Specialist
Chandler, AZ · On-site
$25 - $32/hr
Experience supporting Google Workspace (Gmail, Drive, Docs, Sheets, Admin Console) * Exposure to Microsoft Office / Microsoft 365 applications * Familiarity with Exchange, printers/scanners, mobile ...
Relevant certifications in business applications (e.g., Microsoft 365 Certified, Google Workspace Administrator) are preferred. * Soft Skills: Communication, Teamwork, Customer Service, Attention to ...
Relevant certifications in business applications (e.g., Microsoft 365 Certified, Google Workspace Administrator) are preferred. * Soft Skills: Communication, Teamwork, Customer Service, Attention to ...
IT Systems Administrator
Scottsdale, AZ · On-site
$75K - $100K/yr
Google Workspace, Slack, Zoom, Rippling, AWS, Azure AD, Zscaler, Netskope * Experience with Okta Workflows and Google Workspace automation (e.g., GAM) * Scripting or programming experience in Python ...
Quick apply
IT Systems Administrator
Scottsdale, AZ · On-site
$75K - $100K/yr
Google Workspace, Slack, Zoom, Rippling, AWS, Azure AD, Zscaler, Netskope * Experience with Okta Workflows and Google Workspace automation (e.g., GAM) * Scripting or programming experience in Python ...
IT Systems Administrator
Scottsdale, AZ · On-site +1
$75K - $100K/yr
Google Workspace, Slack, Zoom, Rippling, AWS, Azure AD, Zscaler, Netskope * Experience with Okta Workflows and Google Workspace automation (e.g., GAM) * Scripting or programming experience in Python ...
IT Systems Administrator
Scottsdale, AZ · On-site +1
$75K - $100K/yr
Google Workspace, Slack, Zoom, Rippling, AWS, Azure AD, Zscaler, Netskope * Experience with Okta Workflows and Google Workspace automation (e.g., GAM) * Scripting or programming experience in Python ...
Executive Administrator
Phoenix, AZ · On-site
Online is seeking a detail-oriented Executive Administrator to support the Executive team with a ... Proficiency with Google Workspace, including Docs and Sheets * Highly organized with the ability to ...
Executive Administrator
Phoenix, AZ · On-site
Online is seeking a detail-oriented Executive Administrator to support the Executive team with a ... Proficiency with Google Workspace, including Docs and Sheets * Highly organized with the ability to ...
Executive Administrator
Phoenix, AZ · On-site
Online is seeking a detail-oriented Executive Administrator to support the Executive team with a ... Proficiency with Google Workspace, including Docs and Sheets * Highly organized with the ability to ...
Quick apply
Executive Administrator
Phoenix, AZ · On-site
Online is seeking a detail-oriented Executive Administrator to support the Executive team with a ... Proficiency with Google Workspace, including Docs and Sheets * Highly organized with the ability to ...
Executive Administrator
Phoenix, AZ · On-site
Online is seeking a detail-oriented Executive Administrator to support the Executive team with a ... Proficiency with Google Workspace, including Docs and Sheets * Highly organized with the ability to ...
Executive Administrator
Phoenix, AZ · On-site
Online is seeking a detail-oriented Executive Administrator to support the Executive team with a ... Proficiency with Google Workspace, including Docs and Sheets * Highly organized with the ability to ...
Strategic Administrator
Phoenix, AZ · On-site
Vote Online is seeking a Strategic Administrator to provide operational and administrative support ... Knowledge of Google Workspace and data entry. * Passion for civic engagement and expanding voter ...
Strategic Administrator
Phoenix, AZ · On-site
Vote Online is seeking a Strategic Administrator to provide operational and administrative support ... Knowledge of Google Workspace and data entry. * Passion for civic engagement and expanding voter ...
Strategic Administrator
Phoenix, AZ · On-site
$17.75 - $24.50/hr
Vote Online is seeking a Strategic Administrator to provide operational and administrative support ... Knowledge of Google Workspace and data entry. * Passion for civic engagement and expanding voter ...
Strategic Administrator
Phoenix, AZ · On-site
$17.75 - $24.50/hr
Vote Online is seeking a Strategic Administrator to provide operational and administrative support ... Knowledge of Google Workspace and data entry. * Passion for civic engagement and expanding voter ...
Strategic Administrator
Phoenix, AZ · On-site
Vote Online is seeking a Strategic Administrator to provide operational and administrative support ... Knowledge of Google Workspace and data entry. * Passion for civic engagement and expanding voter ...
Quick apply
Strategic Administrator
Phoenix, AZ · On-site
Vote Online is seeking a Strategic Administrator to provide operational and administrative support ... Knowledge of Google Workspace and data entry. * Passion for civic engagement and expanding voter ...
Volunteer Financial Assistant
Marana, AZ · On-site
Oversee and approve program expense card purchases as the Expense Admin, ensuring the appropriate ... Use Google Workspace apps such as Gmail, Drive, Meet, Calendar, Sheets and Docs * Use a variety of ...
Volunteer Financial Assistant
Marana, AZ · On-site
Oversee and approve program expense card purchases as the Expense Admin, ensuring the appropriate ... Use Google Workspace apps such as Gmail, Drive, Meet, Calendar, Sheets and Docs * Use a variety of ...
Administrative Intern
Phoenix, AZ · On-site
$31K - $37K/yr
Interns will work closely with their manager and team members to complete assigned tasks while ... Familiarity with Google Workspace (Docs, Sheets, etc.) and basic data entry * Interest in civic ...
Administrative Intern
Phoenix, AZ · On-site
$31K - $37K/yr
Interns will work closely with their manager and team members to complete assigned tasks while ... Familiarity with Google Workspace (Docs, Sheets, etc.) and basic data entry * Interest in civic ...
Administrative Intern
$31K - $37K/yr
Interns will work closely with their manager and team members to complete assigned tasks while ... Familiarity with Google Workspace (Docs, Sheets, etc.) and basic data entry * Interest in civic ...
Administrative Intern
$31K - $37K/yr
Interns will work closely with their manager and team members to complete assigned tasks while ... Familiarity with Google Workspace (Docs, Sheets, etc.) and basic data entry * Interest in civic ...
Administrative Intern
Phoenix, AZ · On-site
$31K - $37K/yr
Interns will work closely with their manager and team members to complete assigned tasks while ... Familiarity with Google Workspace (Docs, Sheets, etc.) and basic data entry * Interest in civic ...
Quick apply
Administrative Intern
Phoenix, AZ · On-site
$31K - $37K/yr
Interns will work closely with their manager and team members to complete assigned tasks while ... Familiarity with Google Workspace (Docs, Sheets, etc.) and basic data entry * Interest in civic ...
Network & Systems Administrator
Chandler, AZ · On-site
$67K - $91K/yr
Administer core network devices (Palo Alto, UniFi, Juniper) to ensure reliable and secure ... Oversee and secure hybrid identity systems (Active Directory, Entra ID, Google Workspace) to ...
Network & Systems Administrator
Chandler, AZ · On-site
$67K - $91K/yr
Administer core network devices (Palo Alto, UniFi, Juniper) to ensure reliable and secure ... Oversee and secure hybrid identity systems (Active Directory, Entra ID, Google Workspace) to ...
Network & Systems Administrator
Chandler, AZ · Hybrid
$68K - $93K/yr
Administer core network devices (Palo Alto, UniFi, Juniper) to ensure reliable and secure ... Oversee and secure hybrid identity systems (Active Directory, Entra ID, Google Workspace) to ...
Network & Systems Administrator
Chandler, AZ · Hybrid
$68K - $93K/yr
Administer core network devices (Palo Alto, UniFi, Juniper) to ensure reliable and secure ... Oversee and secure hybrid identity systems (Active Directory, Entra ID, Google Workspace) to ...
Business Systems Administrator
Phoenix, AZ · On-site
$65K - $81K/yr
The Business Systems Administrator is a core part of a growing performance and tooling team ... Strong Google Workspace Proficiency (especially Google Sheets and Apps Script) * Ability to work ...
Business Systems Administrator
Phoenix, AZ · On-site
$65K - $81K/yr
The Business Systems Administrator is a core part of a growing performance and tooling team ... Strong Google Workspace Proficiency (especially Google Sheets and Apps Script) * Ability to work ...
Business Systems Administrator
Phoenix, AZ · On-site
$65K - $81K/yr
The Business Systems Administrator is a core part of a growing performance and tooling team ... Strong Google Workspace Proficiency (especially Google Sheets and Apps Script) * Ability to work ...
Business Systems Administrator
Phoenix, AZ · On-site
$65K - $81K/yr
The Business Systems Administrator is a core part of a growing performance and tooling team ... Strong Google Workspace Proficiency (especially Google Sheets and Apps Script) * Ability to work ...
Administer user accounts, permissions, group memberships, and access controls across enterprise ... Support enterprise SaaS platforms including Google Workspace, JumpCloud, Slack, Atlassian, and ...
Quick apply
Administer user accounts, permissions, group memberships, and access controls across enterprise ... Support enterprise SaaS platforms including Google Workspace, JumpCloud, Slack, Atlassian, and ...
Internship Google Workspace Admin information
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level 1 Help Desk Specialist
Chandler, AZ
All Copy Products •
Office Supplies and Stationery Stores • 501 - 1,000 employees501 - 1,000 employees
6.9
Based on 8 frontline employees who took The Breakroom Quiz
264th of 427 rated retail wholesalers
People enjoy working here
Paid breaks
Respectful managers
Uninterrupted breaks
$25 - $32/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 5 days ago
Job description
Tier‑1 IT Support Engineer
Position Summary
The Tier‑1 IT Support Engineer provides first‑level technical support to end users across several different client sites. This role is responsible for responding to service requests, troubleshooting hardware and software issues, and delivering excellent customer service through phone, email, and in‑person support. The ideal candidate has a strong foundation in desktop support, productivity platforms, and user account management, with a willingness to learn and grow in a fast‑paced IT environment.
The Tier‑1 IT Support Engineer provides first‑level technical support to end users across several different client sites. This role is responsible for responding to service requests, troubleshooting hardware and software issues, and delivering excellent customer service through phone, email, and in‑person support. The ideal candidate has a strong foundation in desktop support, productivity platforms, and user account management, with a willingness to learn and grow in a fast‑paced IT environment.
Key Responsibilities
- Serve as the first point of contact for technical support requests via phone, email, ticketing system, and walk‑up support
- Diagnose, research, and resolve technical issues related to hardware, software, and peripherals
- Troubleshoot and support Windows and macOS operating systems
- Provide user support for Google Workspace (formerly G Suite) and Microsoft Office / Microsoft 365 applications
- Support email platforms such as Google Workspace Gmail and Microsoft Exchange
- Troubleshoot printers, scanners, mobile devices, and basic network connectivity issues
- Assist with user account administration, including account creation, permissions, security groups, and password resets
- Install, configure, maintain, and upgrade computer systems, hardware, and software
- Document incidents, resolutions, and procedures clearly within the ticketing system
- Escalate unresolved or complex issues to Tier‑2 or Tier‑3 support teams as appropriate
- Follow established IT processes, policies, and best practices to meet service level expectations
Desired Skills and Qualifications
- 2+ years of technical support or IT‑related experience (professional or equivalent academic experience)
- Experience troubleshooting Windows and Apple operating systems
- Experience supporting Google Workspace (Gmail, Drive, Docs, Sheets, Admin Console)
- Exposure to Microsoft Office / Microsoft 365 applications
- Familiarity with Exchange, printers/scanners, mobile devices, and basic network troubleshooting
- Previous experience troubleshooting desktops, laptops, and peripheral hardware
- Exposure to virtual environments is a plus
- Strong verbal and written communication skills
- Customer‑focused mindset with the ability to explain technical concepts clearly to non‑technical users
- Ability to work effectively in a team environment and commit to a full‑time work schedule
Education
- Associate Degree in Information Technology or a related field preferred, but not required
Certifications (Preferred)
- ITIL Foundation
- CompTIA A+, Network+, and/or Security+
- Google IT Support Professional Certificate
- Google Workspace Administrator Certification (a plus)
Pay and benefits
M-F 9-6
Pay- 25-32 per hour
medical, dental, vision, pto, paid holidays, life insurance, 401k with company match. State of the art new office building with underground parking, on site gym, rooftop terrace lounge, team events, company events and volunteer opportunities.
About All Copy Products
Sourced by ZipRecruiter
Industry
Office supplies and stationery stores
Company size
501 - 1,000 Employees
Headquarters location
Denver, CO, US
Year founded
1975
Website
What All Copy Products employees say
Pay
Benefits
Hours and flexibility
Workplace
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