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Internship Conversation Design Jobs in Arizona (NOW HIRING)

Nextiva

AI Operations Engineer

Scottsdale, AZ

$70K - $94K/yr

One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together ... Lead end-to-end design, development, and deployment of internal AI-powered applications (tools ...

Nextiva

AI Operations Engineer

Scottsdale, AZ · On-site

$70K - $94K/yr

One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together ... Lead end-to-end design, development, and deployment of internal AI-powered applications (tools ...

All JobsConversation Design JobsInternship Conversation Design JobsInternship Conversation Design Jobs in Arizona

Internship Conversation Design information

What are the key skills and qualifications needed to thrive as an Internship Conversation Designer, and why are they important?

To thrive as an Internship Conversation Designer, you generally need a foundation in linguistics, UX design, or related fields, along with strong writing and analytical skills. Familiarity with conversational AI platforms (like Dialogflow or Microsoft Bot Framework) and basic understanding of prototyping tools or scripting languages is typically expected. Creativity, attention to detail, and effective communication are valuable soft skills in this position. These abilities enable the creation of engaging, user-friendly conversational experiences that meet business and user needs.

What is the difference between Internship Conversation Design vs Conversation Designer?

AspectInternship Conversation DesignConversation Designer
CredentialsTypically pursuing or recent graduate in UX, HCI, or related fieldsUsually requires experience or a degree in UX, linguistics, or related areas
Work EnvironmentInternship programs, entry-level projects, learning-focusedFull-time, professional projects, strategic design
Employer & Industry UsageTech companies, startups, research labsTech firms, AI companies, customer service platforms

Internship Conversation Design is an entry-level role focused on learning and supporting conversation design tasks, often as part of an internship program. In contrast, a Conversation Designer is a professional responsible for creating and optimizing conversational interfaces, requiring more experience and expertise. Both roles are essential in the industry, but they differ mainly in experience level and scope of responsibilities.

What types of projects can I expect to work on during an Internship in Conversation Design?

As a Conversation Design intern, you will typically work on projects such as creating and refining chatbot scripts, designing voice assistant flows, and conducting user testing to improve conversational interfaces. You may also collaborate with product managers, UX designers, and developers to ensure the conversation flows align with user needs and technical constraints. These projects offer hands-on experience with real-world conversational AI platforms and help you build a strong portfolio for future roles in conversational AI or UX design.

What is an Internship in Conversation Design?

An Internship in Conversation Design is a temporary position where students or recent graduates gain practical experience in designing conversational interfaces, such as chatbots and voice assistants. Interns learn to create dialogue flows, write natural-sounding responses, and collaborate with engineers and designers to improve user interactions. This role helps interns develop skills in UX writing, linguistics, and AI technology, preparing them for future careers in conversation design or related fields. Internships typically last a few months and may be paid or unpaid, depending on the organization.
What are popular job titles related to Internship Conversation Design jobs in Arizona? For Internship Conversation Design jobs in Arizona, the most frequently searched job titles are:
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Internship Conversation Design jobs near you

AI Operations Engineer

Nextiva

Scottsdale, AZ

$70K - $94K/yr

Full-time

Posted 18 days ago

Job description

Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

Location: This is an onsite role based at Nextiva's Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256). Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity.

In-Office Expectation: This role is expected to work onsite five days per week, supporting a highly collaborative, in-person team environment.

As an AI Engineer on Nextiva's AI Operations team within Corporate Strategy, you'll build, ship, and maintain AI-powered tools that change how the business operates. This is a hands-on role focused on turning ideas into working systems, from prototypes to production.

You'll work across the full stack, building internal AI tools and integration pipelines that connect directly to business workflows — and redesigning those workflows around what AI makes possible. You'll help shape Nextiva's internal AI platform and drive measurable improvements in how teams operate.

Top 3 Outcomes (first 12 months)

  1. Build and deploy AI-powered applications that accelerate workflows and improve internal velocity across departments
  2. Re-engineer core business processes — not by layering AI onto existing workflows, but by restructuring how work gets done to improve efficiency and operating leverage
  3. Serve as a technical leader within AI Operations, mentoring interns, guiding architectural decisions, and leading technical interviews for team growth

Key Responsibilities

  • Lead end-to-end design, development, and deployment of internal AI-powered applications (tools, workflows, agents).
  • Identify, scope, and re-engineer business processes where AI can remove manual effort and improve outcomes.
  • Architect and build integration frameworks and Python-based orchestration that connect AI tools to business systems.
  • Work with IT, Security, and DevOps to ensure safe and scalable deployment practices.
  • Own delivery within the tiered build model (no-code <1 day, low-code <5 days, custom <4 weeks) and maintain development velocity targets.
  • Define technical standards, documentation, and best practices for reliability, quality, and observability.
  • Contribute to internal enablement programs to drive company-wide AI adoption.

Requirements

Must-have

  • Proven ability to build, ship, and scale production AI-powered applications
  • Strong Python skills and experience with frameworks like FastAPI
  • Experience mapping and re-engineering business processes, with a focus on automation and measurable efficiency gains
  • Demonstrated leadership in mentoring or technical hiring.
  • Excellent communication and documentation skills; ability to collaborate with technical and non-technical stakeholders.
  • Security-first mindset and experience managing data access/governance.

Preferred

  • Experience in enterprise SaaS or high-growth tech environments.
  • Experience with internal tool development and rapid prototyping.
  • Understanding of Salesforce, productivity workflows, or revenue operations.

Tools & Tech Stack

  • Languages & Frameworks: Python (FastAPI), TypeScript (React)
  • Infrastructure: Docker, Gunicorn, Nginx, GitHub Actions, GCP, CI/CD, internal API frameworks

Nextiva DNA (Core Competencies)

Nextiva's most successful team members share common traits and behaviors:

  • Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
  • Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
  • Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.
Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.