Essential Functions
80% - Technical Duties
Assists Clinicians, clients and patients with receiving, assessment, work-up, discharge, etc., prepares patients for a variety of veterinary medical procedures including preparation for specialty care treatments and services, radiographic procedures, catheterizations, venipunctures, vaccinations, anesthesia, administration of medications and treatments, etc.
Under the direction of a DVM, performs a variety of medical and diagnostic procedures depending upon clinical indications and area of service; may perform intravenous and related therapies (i.e. fluids, chemotherapies and anesthesia), obtain fluid or tissue samples, perform biopsy techniques, etc.
Administers medications, vaccinations, allergy testing and others as defined by the duty clinicians.
Responsible to ensure that all services and supplies are charged for according to hospital fee schedule.
Performs record-keeping tasks related to medical procedures, including recording of: procedures completed, supplies used, patient status, client communications, census information, etc.
Answers questions and explains or demonstrates procedures and equipment for clients, interns, senior veterinary students, and technician students.
10% - Receiving Patients
Delivers outstanding customer service including (for example) greeting and receiving patients and clients in a professional, caring and courteous manner, answering phone calls promptly, responding to clients, co-workers, and medical staff needs and requests, redirecting calls, etc.
10% - Other Functions
Participates in daily rounds.
May prepare and maintain daily service schedule including facilities such as operating rooms, specialty areas, pharmacies, etc.
Assist in maintaining a clean hospital environment while ensuring that areas are adequately stocked and equipment is in working order.
Assist in other services areas - develops skills that are cross functional and uses time efficiently which including helping other areas of the hospital.
Other duties as assigned by Specialties Supervisor(s), Director of Receiving Services or Director of Operations