New York, NY · On-site
Our advertising customers are likely Amazon customers, and we take seriously maintaining the high customer service bar set by Amazon. Key job responsibilities - Independently handle complex customer ...
New York, NY · On-site
Our advertising customers are likely Amazon customers, and we take seriously maintaining the high customer service bar set by Amazon. Key job responsibilities - Independently handle complex customer ...
Sustain Amazon Web Services' next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events.
Sustain Amazon Web Services' next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events.
Sustain Amazon Web Services' next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events.
Sustain Amazon Web Services' next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events.
Sustain Amazon Web Services' next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events.
Sustain Amazon Web Services' next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events.
New York, NY · On-site
Medical
Dental
Vision
Life
Retirement
PTO
In pursuit of delighting customers, Amazonians have developed many products and services that ... BASIC QUALIFICATIONS - 6+ years of professional non-internship marketing experience - Experience ...
New York, NY · On-site
Medical
Dental
Vision
Life
Retirement
PTO
In pursuit of delighting customers, Amazonians have developed many products and services that ... BASIC QUALIFICATIONS - 6+ years of professional non-internship marketing experience - Experience ...
Sustain Amazon Web Services' next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events.
Sustain Amazon Web Services' next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events.
New York, NY · On-site
$168K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... Amazon customers are watching? Prime Video is one of the leading digital video services, and we're ... of professional non-internship marketing experience - Experience in Excel and PowerPoint ...
New York, NY · On-site
$168K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... Amazon customers are watching? Prime Video is one of the leading digital video services, and we're ... of professional non-internship marketing experience - Experience in Excel and PowerPoint ...
At the center of our partnerships with customers are meaningful and scalable technology partnerships, of which services are a core constituent. Our Amazon DSP team is looking for a Senior ...
At the center of our partnerships with customers are meaningful and scalable technology partnerships, of which services are a core constituent. Our Amazon DSP team is looking for a Senior ...
Edison, NJ · On-site
$23.75/hr
Medical
PTO
What You'll Do As an Amazon Delivery Associate, you will: * Safely operate a company-provided ... Provide friendly and professional customer service at every stop. * Support teammates by completing ...
Edison, NJ · On-site
$23.75/hr
Medical
PTO
What You'll Do As an Amazon Delivery Associate, you will: * Safely operate a company-provided ... Provide friendly and professional customer service at every stop. * Support teammates by completing ...
New York, NY · On-site
At the center of our partnerships with customers are meaningful and scalable technology partnerships, of which services are a core constituent. Our Amazon DSP team is looking for a Senior ...
New York, NY · On-site
At the center of our partnerships with customers are meaningful and scalable technology partnerships, of which services are a core constituent. Our Amazon DSP team is looking for a Senior ...
Amazon Connect is a publicly available service based on ten years of development building the tools Amazon itself uses to provide its award-winning customer service. With Amazon Connect, businesses ...
Amazon Connect is a publicly available service based on ten years of development building the tools Amazon itself uses to provide its award-winning customer service. With Amazon Connect, businesses ...
New York, NY · On-site
Medical
Dental
Vision
Life
Retirement
PTO
In pursuit of delighting customers, Amazonians have developed many products and services that ... BASIC QUALIFICATIONS - 9+ years of professional non-internship marketing experience - Experience ...
New York, NY · On-site
Medical
Dental
Vision
Life
Retirement
PTO
In pursuit of delighting customers, Amazonians have developed many products and services that ... BASIC QUALIFICATIONS - 9+ years of professional non-internship marketing experience - Experience ...
Amazon Connect is a publicly available service based on ten years of development building the tools Amazon itself uses to provide its award-winning customer service. With Amazon Connect, businesses ...
Amazon Connect is a publicly available service based on ten years of development building the tools Amazon itself uses to provide its award-winning customer service. With Amazon Connect, businesses ...
Amazon Connect is a publicly available service based on ten years of development building the tools Amazon itself uses to provide its award-winning customer service. With Amazon Connect, businesses ...
Amazon Connect is a publicly available service based on ten years of development building the tools Amazon itself uses to provide its award-winning customer service. With Amazon Connect, businesses ...
Amazon Connect is a publicly available service based on ten years of development building the tools Amazon itself uses to provide its award-winning customer service. With Amazon Connect, businesses ...
Amazon Connect is a publicly available service based on ten years of development building the tools Amazon itself uses to provide its award-winning customer service. With Amazon Connect, businesses ...
Key job responsibilities - Become a knowledgeable partner and leader on Amazon Advertising solutions - Deliver the highest level of sales and customer service to our clients. - Retain and grow ...
Key job responsibilities - Become a knowledgeable partner and leader on Amazon Advertising solutions - Deliver the highest level of sales and customer service to our clients. - Retain and grow ...
New York, NY · On-site
Medical
Dental
Vision
Life
Retirement
PTO
... customers across the globe. You will get opportunity to work on creatives backend services to ... internship professional software development experience - 2+ years of non-internship design or ...
New York, NY · On-site
Medical
Dental
Vision
Life
Retirement
PTO
... customers across the globe. You will get opportunity to work on creatives backend services to ... internship professional software development experience - 2+ years of non-internship design or ...
New York, NY · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Amazon Connect is a publicly available service based on ten years of development building the tools Amazon itself uses to provide its award-winning customer service. With Amazon Connect, businesses ...
New York, NY · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Amazon Connect is a publicly available service based on ten years of development building the tools Amazon itself uses to provide its award-winning customer service. With Amazon Connect, businesses ...
... customer service remains efficient, effective, and aligned with evolving business needs and expectations. - Relay market needs and requirements back to internal Amazon teams, including Product ...
... customer service remains efficient, effective, and aligned with evolving business needs and expectations. - Relay market needs and requirements back to internal Amazon teams, including Product ...
New York, NY · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Amazon Connect is a publicly available service based on ten years of development building the tools Amazon itself uses to provide its award-winning customer service. With Amazon Connect, businesses ...
New York, NY · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Amazon Connect is a publicly available service based on ten years of development building the tools Amazon itself uses to provide its award-winning customer service. With Amazon Connect, businesses ...
The most popular types of Amazon Customer Service jobs in Rutherford, NJ are:
For Internship Amazon Customer Service jobs in Rutherford, NJ, the most frequently searched job titles are:
The top searched job categories for Internship Amazon Customer Service jobs in Rutherford, NJ are:
Cities near Rutherford, NJ with the most Internship Amazon Customer Service job openings:
New York, NY • On-site
Full-time
Re-posted 2 days ago
7.4
Based on 7,096 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more.
Within Amazon Advertising, the Ad Services team is focused on services that emphasize campaign excellence & efficiency, creative design & performance and product & policy guidance.
Our Amazon DSP team is looking for a Programmatic Solutions Consultant - Technical to join Amazon Advertising's growing team based in New York City.
In this role, you will independently resolve customer campaign execution issues and blockers by providing knowledgeable and responsive technical support to our enterprise customers: programmatic trading desks. You will have ownership for issue investigation: identifying campaign configuration and software defects, reproducing in-depth and complex cases across our DSP product and processes, and researching solutions to unblock customers. This is a complex environment, as you will own the most critical part of the customer experience and deliver on our customers' most basic need
While we obsess over incident response, in this role you will also develop tools to scale our service quality, and provide critical input for product prioritization to address root causes of why the customer experienced an incident in the first place. Our advertising customers are likely Amazon customers, and we take seriously maintaining the high customer service bar set by Amazon.
Key job responsibilities
- Independently handle complex customer issues by reproducing cases, root cause analysis, and providing prioritization input
- Demonstrate deep technical expertise and advanced problem-solving for critical programmatic advertising issues
- Serve as an escalation point, owning end to end resolution of the most complex, cross-organizational issues
- Communicate directly with internal teams to investigate, define workarounds, and resolve defects
- Provide advanced, proactive support across Amazon's advertising tech suite, including Amazon DSP (ADSP), Amazon Ad Tag (AAT), Conversion API (CAPI), Ads Data Manager (ADM), and Amazon Marketing Cloud (AMC)
- Prioritize issues using case management tools based on customer impact
- Contribute to training and documentation for internal and external users
- Automate standard procedures through scripting and data APIs to analyze high-volume transaction data
- Proactively identify solutions, communicate trends, and suggest customer experience improvements
- Develop and mentor peers to enhance technical skills in programmatic advertising and troubleshooting
- Drive continuous improvement and shape support strategy and technology approach
- Identify emerging issues and influence product prioritization through technical investigation
- Provide live troubleshooting sessions for customers.
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
It services, book publishers, retail, real estate and computer and electronic product manufacturing
10,000+ Employees
Seattle, WA, US
