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Internet Sales Associate Jobs in Santa Rosa, CA (NOW HIRING)

SOHAPS, INC

Full-Time UPS Center Associate

Cloverdale, CA · On-site

$15.25 - $21/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

SOHAPS, INC

Full-Time UPS Center Associate

Cloverdale, CA

$15.25 - $21/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

SOHAPS, INC

Full-Time UPS Center Associate

Cloverdale, CA · On-site

$15.25 - $21/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

SOHAPS, INC

Full-Time UPS Center Associate

Cloverdale, CA

$15.25 - $21/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

SOHAPS, INC

Full-Time UPS Center Associate

Cloverdale, CA

$15.25 - $21/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

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All JobsInternet Sales Associate JobsInternet Sales Associate Jobs in Santa Rosa, CA

Internet Sales Associate information

See Santa Rosa, CA salary details

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How much do internet sales associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for internet sales associate in Santa Rosa, CA is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.30 per hour, depending on experience, location, and employer.

What is an internet sales associate?

Internet Sales Associates are professionals who handle online sales activities for businesses. They are responsible for engaging with customers through digital channels, answering inquiries, processing orders, and providing product information. Their role often includes managing online listings, coordinating with other departments to fulfill orders, and ensuring customer satisfaction. They play a key role in driving sales growth through effective online communication and customer service skills.

What are the key skills and qualifications needed to thrive as an internet sales associate, and why are they important?

To thrive as an Internet Sales Associate, you need strong sales acumen, customer service skills, and a good understanding of online marketing, typically supported by a high school diploma or equivalent. Familiarity with CRM software, e-commerce platforms, and communication tools like live chat and email is commonly required. Excellent written communication, active listening, and problem-solving abilities help you build rapport and close sales remotely. These skills are crucial for effectively converting online leads into customers and maintaining high satisfaction in a digital sales environment.

What are some common challenges internet sales associates face when managing leads and how can these be effectively addressed?

Internet Sales Associates often encounter challenges such as quickly responding to a high volume of online inquiries, prioritizing leads, and maintaining consistent follow-up to nurture potential customers. Effective use of CRM (Customer Relationship Management) tools and automation can help streamline lead management and ensure timely communication. Additionally, collaborating closely with marketing and support teams can provide valuable insights for addressing customer needs and improving conversion rates.

What is the difference between Internet Sales Associate vs Customer Service Representative?

AspectInternet Sales AssociateCustomer Service Representative
Primary RoleSell products/services online, generate leads, close salesAssist customers with inquiries, resolve issues, provide support
Work EnvironmentOnline platforms, e-commerce websites, remote or officeCall centers, retail stores, remote or office
Required SkillsSales techniques, product knowledge, communication skillsCommunication, problem-solving, patience
Common CertificationsSales certifications, customer service trainingCustomer service certifications, communication courses

While both roles involve communication and customer interaction, Internet Sales Associates focus on online sales and lead generation, whereas Customer Service Representatives primarily handle customer inquiries and support. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What cities near Santa Rosa, CA are hiring for Internet Sales Associate jobs?

Cities near Santa Rosa, CA with the most Internet Sales Associate job openings:

Internet Sales Associate jobs near you
Infographic showing various Internet Sales Associate job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $42,097 per year, or $20.2 per hour.

Full-Time Center Associate

The UPS Store #2566

Healdsburg, CA

$16 - $20/hr

Full-time

Re-posted 14 days ago

Job description

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES          

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS            

  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

Starting Rate: $16.00 - $20.00 / hour

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