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Internet Rater Jobs in Garland, TX (NOW HIRING)

SA Technologies Inc.

Technical Writer

Dallas, TX · On-site

We guarantee you the best rate for your skills and performance. Document systems and processes in use within the Internet System Services group to provide service for Internet customers. - Meet with ...

Chewy

Equine Customer Service Agent - Remote

Dallas, TX · Remote

$17/hr

Applicant or a member of their household must have access to communicate with Internet Service Provider and be permitted to request service or receive technical support as needed. * The hourly rate ...

New

Collabera

Network Technician

Irving, TX

$22.50 - $29/hr

Responsible for High Speed Internet customer resolution by processing incoming repair tickets ... Bit Rate, Noise Margins, Error Corrections, and working knowledge of layer 1 and 2 of OSI Model.

Mindlance

Care Coordinator

Lewisville, TX · On-site

$18 - $24.25/hr

Internet requirements include the following: * Maintain a secure, high-speed, broadband internet ... Ping Rate Maximum of 30ms (milliseconds) * Hardwired to the router * Surge protector with Network ...

MyCareers by LeoForce

Be Seen First

100% Remote - Licensed Healthcare Insurance Agent

Fort Worth, TX · Remote

$21/hr

TTEC Pay Rate: $21/hour and top performers $26/hour We are currently not hiring from the following ... High speed internet (>25 mbps download and 10 mbps upload) * Minimum six (6) months sales ...

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All JobsInternet Rater JobsInternet Rater Jobs in Garland, TX

Internet Rater information

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How much do internet rater jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for internet rater in Garland, TX is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $25.10 per hour, depending on experience, location, and employer.

What is an internet rater?

An Internet Rater is a remote, part-time worker who evaluates and rates online content, such as search engine results, ads, and websites, for relevance and quality. They follow specific guidelines provided by the hiring company to ensure that search results and digital experiences are accurate and useful for users. The role typically requires strong analytical skills, fluency in the target language, and familiarity with online culture.

What does an internet rater do?

As an Internet Rater, your workday typically involves independently reviewing and evaluating various web search results, advertisements, or images to determine their relevance and quality based on detailed guidelines provided by the company. Tasks are generally completed remotely, allowing for a flexible schedule, though you may need to meet certain hourly quotas or daily assignments. While Internet Raters often work independently, some roles may include periodic team meetings or online forums for support and updates. Staying focused and detail-oriented throughout your shift is important, as your feedback directly impacts search engine accuracy and user experience.

What are the key skills and qualifications needed to thrive as an internet rater?

To thrive as an Internet Rater, you need strong analytical skills, attention to detail, and the ability to quickly evaluate web content according to specific guidelines, often requiring a high school diploma or equivalent. Familiarity with web browsers, online research tools, and proprietary rating platforms or training modules provided by employers is beneficial. Excellent time management, self-motivation, and effective written communication help Internet Raters excel while working independently. These skills ensure accuracy, consistency, and quality in content evaluation, which are essential for delivering reliable results to employers.

How do I become an internet rater?

To become an internet rater, you typically need a high school diploma or equivalent, strong computer skills, and good internet research abilities. Many companies require you to pass a skills test and may ask for experience with search engines or online content evaluation; work is often remote and flexible.

What are popular job titles related to Internet Rater jobs in Garland, TX?

For Internet Rater jobs in Garland, TX, the most frequently searched job titles are:

What job categories do people searching Internet Rater jobs in Garland, TX look for?

The top searched job categories for Internet Rater jobs in Garland, TX are:

What cities near Garland, TX are hiring for Internet Rater jobs?

Cities near Garland, TX with the most Internet Rater job openings:

Internet Rater jobs near you
Infographic showing various Internet Rater job openings in Garland, TX as of August 2026, with employment types broken down into 71% Full Time, 23% Part Time, and 6% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $38,002 per year, or $18.3 per hour.

Universal Customer Support Representative

RISE Internet

Irving, TX • On-site

$20/hr

Other

Re-posted 17 days ago

Job description

Universal Customer Support Representative (Inbound)

Compensation Starting at $20.00/hour (USD) + Monthly Incentive Earning Potential Based on experience

Position Overview The Universal Customer Support Representative is a high-volume, inbound customer support role responsible for delivering best-in-class customer service while efficiently resolving billing, account, and basic technical issues for Rise Broadband customers.

This role is ideal for individuals who excel in fast-paced call environments, demonstrate strong empathy and communication skills, and take full ownership of customer issues with a focus on resolving concerns during the first interaction whenever possible.

Universal Representatives are empowered to serve as the voice of the customer, identifying friction points and sharing feedback with internal Rise Internet teams to improve processes and the overall customer experience.

Key Responsibilities

Inbound Customer Support & Issue Resolution

  • Handle a high volume of inbound customer calls while maintaining professionalism, empathy, and accuracy
  • Resolve a wide range of inquiries including billing questions, account updates, rate plans, and technical troubleshooting
  • Take full ownership of customer issues from start to finish, actively listening and confirming resolution before ending the call
  • Balance efficiency with quality by resolving issues correctly the first time

Billing, Account & Self-Service Support

  • Review customer billing ledgers, explain charges clearly, and resolve billing concerns
  • Assist customers in selecting appropriate rate plans, equipment, and additional services
  • Guide customers through the customer portal and self-service tools, ensuring understanding of next steps
  • Accurately document all interactions and update customer records

Technical Support (Foundational)

  • Provide technical support for Internet, VoIP, email, web hosting, and Ethernet services
  • Troubleshoot service issues using established tools and procedures
  • Use sound judgment to schedule onsite service visits or equipment replacements when needed

Collaboration & Continuous Improvement

  • Communicate recurring customer issues and process gaps to internal departments
  • Adhere to all policies, procedures, and quality standards
  • Maintain punctuality, reliability, and a professional demeanor in a team environment

How Success Is Measured Success in this role is measured using clear, well-defined performance metrics, including:

  • First Contact Resolution (FCR): Resolving the customer's issue during the initial interaction without the need for follow-up
  • Average Handle Time (AHT): Managing call length efficiently while still providing a high-quality customer experience
  • Customer Satisfaction (CSAT): Customer feedback reflecting satisfaction with service and issue resolution
  • Schedule Adherence: Being available and ready to handle calls as scheduled
  • Quality & Accuracy: Proper documentation, correct resolutions, and adherence to procedures

Required Qualifications

  • Strong customer service, communication, and listening skills
  • Ability to build rapport and remain calm in a high-volume inbound call environment
  • 1–2 years of related experience preferred (call center, customer service, billing, or technical support)
  • Strong computer skills with the ability to navigate multiple systems simultaneously
  • Basic understanding of billing concepts (credits, debits, percentages, discounts)
  • Typing speed of 30 WPM or higher preferred

Technical Knowledge (Preferred / Trainable)

  • Basic understanding of:
    • IP addressing and networking fundamentals
    • Wi-Fi and network hardware concepts
    • Email setup and configuration
  • Willingness to learn new systems and technical concepts quickly

Schedule & Work Location

  • This is primarily an in-office position in a shared workspace environment
  • Limited work-from-home opportunities may be required on an occasional basis for business continuity or operational needs
  • Availability for evenings and/or weekends may be required

Working Conditions

  • Prolonged periods of sitting, speaking, and computer use
  • Occasional standing, walking, reaching, and lifting up to 15 pounds

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