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Internet Operations Manager Jobs in Massachusetts

Planned Companies

Operations Manager

Boston, MA · On-site

$350/wk

Planned Companies - Operations Manager Location: Boston MA Salary: $70,000 + $350 weekly car ... Basic knowledge of Microsoft Office (Word & Excel) and the Internet. * Proven organizational skills ...

Planned Companies

Operations Manager

Boston, MA · On-site

Planned Companies - Operations Manager Location : Boston MA Salary : $75,000 + $350 bi-weekly car ... Basic knowledge of Microsoft Office (Word & Excel) and the Internet. * Proven organizational skills ...

Planned Companies

Operations Manager

Boston, MA · On-site

$350/wk

Description Position at Planned Companies Planned Companies - Operations Manager Location : Boston ... Basic knowledge of Microsoft Office (Word & Excel) and the Internet. * Proven organizational skills ...

Planned Companies

Operations Manager

Boston, MA

Planned Companies - Operations Manager Location : Boston MA Salary : $75,000 + $350 bi-weekly car ... Basic knowledge of Microsoft Office (Word & Excel) and the Internet. * Proven organizational skills ...

Planned Companies

Operations Manager

Boston, MA · On-site

Planned Companies - Operations Manager Location : Boston MA Salary : $75,000 + $350 bi-weekly car ... Basic knowledge of Microsoft Office (Word & Excel) and the Internet. * Proven organizational skills ...

Akamai

Senior Manager, Data Center Operations

Cambridge, MA · On-site

$132K - $237K/yr

As a Senior Manager, Data Center Operations, you will be responsible for: * Managing a team of ... At Akamai, we don't just support the internet; we power and protect it, because behind every great ...

U.S. Bank

Senior Customer Experience Specialist

Boston, MA · On-site

$20 - $26.39/hr

... internet operations. Will obtain a thorough knowledge of products, services, rates, terms, fees ... Proven time management skills and ability to multitask * Experience interacting positively with ...

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Internet Operations Manager information

What is an internet operations manager?

Internet Operations Managers are professionals responsible for overseeing the day-to-day operations of an organization's online infrastructure. They manage website performance, online services, servers, and ensure that all digital platforms run smoothly and securely. Their role often includes coordinating technical teams, implementing best practices for uptime and security, and troubleshooting issues as they arise. They play a crucial part in ensuring that an organization's internet-based services are reliable, efficient, and meet business goals.

What are the key skills and qualifications needed to thrive as an internet operations manager?

To thrive as an Internet Operations Manager, you need expertise in network management, internet infrastructure, and IT operations, typically supported by a degree in computer science or information technology. Familiarity with network monitoring tools, cloud platforms, and certifications like Cisco CCNA or CompTIA Network+ are often required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and coordinating across departments. These skills ensure reliable internet services, minimize downtime, and support seamless digital operations in organizations.

How does an internet operations manager typically collaborate with cross-functional teams to ensure seamless online services?

An Internet Operations Manager frequently works alongside IT, development, customer support, and security teams to maintain and optimize web infrastructure, ensuring high availability and reliable online services. They coordinate incident response efforts, manage service-level agreements, and facilitate communication across departments to address technical challenges quickly. Regular meetings and status updates with cross-functional stakeholders help identify potential issues early, streamline workflows, and support continuous improvement initiatives. This collaborative approach is essential for delivering consistent, high-quality user experiences on digital platforms.

What is the difference between Internet Operations Manager vs Network Administrator?

AspectInternet Operations ManagerNetwork Administrator
Primary FocusOversees internet infrastructure, online services, and digital platformsMaintains and manages internal network systems and hardware
CertificationsITIL, PMP, Cisco certifications often preferredCompTIA Network+, Cisco CCNA
Work EnvironmentTypically in digital or online service companies, tech firmsIn-house IT departments, corporate offices
ResponsibilitiesManaging web servers, online security, digital operationsConfiguring routers, switches, troubleshooting network issues

While both roles require IT knowledge and certifications, the Internet Operations Manager focuses on managing online platforms and digital services, whereas the Network Administrator handles internal network infrastructure. Their work environments and responsibilities differ, but both are essential for organizational IT health.

Is an Internet Operations Manager a high paying job?

Internet Operations Managers typically earn salaries above the national average for managerial roles, with compensation varying based on experience, location, and company size. They often require skills in network management, cybersecurity, and project coordination, which can influence earning potential.
Internet Operations Manager jobs near you

Operations Manager

Boston, MA • On-site

Planned Companies
Real Estate • 1 - 5K employees
Learn more about Planned Companiesexternal

$350/wk

Other

Medical, Dental, Vision, Retirement

Re-posted 5 days ago

Planned Companies rating

7.0

Company rating: 7.0 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Planned Companies – Operations Manager Location: Boston MA Salary: $70,000 + $350 weekly car allowance + performance bonus

Hours: Monday-Friday 8:30am-5:00pm

A Concierge/Security/Janitorial Manager ensures exceptional service is provided to all residents and their guests. This role is responsible for engineering a professional Concierge team that maintains the building lobby and upholding our Customer Service Standard while carrying out all workplace expectations and policies including financial management to ensure payroll budgetary goals are met.

Primary Job Responsibilities:
  • Ensures the Concierge Operations are operating effectively and in accordance with Property Management and/or Board of Directors' expectations.
  • Maintain Client Satisfaction which will result in the retention of the Contract.
  • Ensures each client and guest receives a Warm Welcome and Fond Farewell.
  • Recruits, trains, motivates, supervises, and mentors team members - leads by example.
  • Ensure that all team members are trained to react intelligently and quickly to all emergency situations.
  • Use Company Approved Team Scheduler to ensure payroll budget compliance.
  • Complete necessary Payroll Tasks by Company deadlines.
  • Produces a wide network of offerings to clients, including but not limited to car service, dog walking, dry cleaning, grocery delivery, etc.
  • Smooth operation of contractor arrivals/departures and realtor/home buyer visits.
  • Covers shifts for team members to ensure proper staffing requirements are maintained.
  • Attends company meetings/trainings and ensures all team members participate in company training sessions.
Requirements:
  • Experience in a field supervisory or management level position, previous janitorial or hotel-like atmosphere.
  • Professional background in customer service and hospitality management.
  • Must be hospitality driven and offer any necessary assistance to clients and guests.
  • Must be able to coach and mentor team members.
  • Must possess the ability to multi-task.
  • Must possess ability to work in a team environment.
  • Must be able to proactively learn about all events, happenings, restaurants, etc. in the local neighborhood.
  • Basic knowledge of Microsoft Office (Word & Excel) and the Internet.
  • Proven organizational skills that exemplify attention to detail from beginning to follow-up on each project undertaken.
  • Proven leadership ability to develop and motivate team members and effectively provide supervision as well as train members to deliver high level customer service.
  • Effective interpersonal communication skills (written and oral) with ability to engage positively with clients.
  • Diplomatically handle delicate and challenging client concerns.
  • Must be well versed in budgetary and cost control responsibilities.
  • Ability to lift 50 pounds.
  • Customer service: 5 years (Preferred)
  • Security experience: 3 years (preferred)

Benefits

  • Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
  • All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

“Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.”

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