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Internet Manager Jobs in Michigan (NOW HIRING)

Surf Internet

Sales Manager - Field Sales

Byron Center, MI · On-site

$65K - $90K/yr

The Manager will lead day to day activities for Field Sales, 3rd Party Sales, MDU/HOA Sales, and other future sales channels as developed. In addition, the Sales Manager will be responsible to define ...

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Internet Manager information

What does an Internet Manager do?

An Internet Manager is responsible for overseeing a company's online presence, including website management, digital marketing, and online sales strategies. They coordinate with IT, marketing, and sales teams to ensure the company's internet platforms are effective, user-friendly, and aligned with business goals. Key duties often include analyzing web traffic, optimizing website content, managing online advertising, and ensuring cybersecurity protocols. Internet Managers play a crucial role in enhancing brand visibility and driving online revenue.

How does an Internet Manager typically collaborate with sales and marketing teams to drive online performance?

An Internet Manager works closely with both sales and marketing teams to ensure that the company's online presence effectively generates leads and supports sales goals. This often involves coordinating digital campaigns, analyzing website traffic data, and optimizing online listings to enhance customer engagement. Regular meetings are common to align strategies, share insights, and adjust tactics based on real-time results. The role requires strong communication skills and a proactive approach to integrating digital initiatives with broader business objectives.

What are the key skills and qualifications needed to thrive as an Internet Manager, and why are they important?

To thrive as an Internet Manager, you need expertise in digital marketing, web analytics, and a solid understanding of e-commerce or website management, often supported by a degree in marketing, IT, or related fields. Familiarity with content management systems (CMS), SEO tools, Google Analytics, and advertising platforms like Google Ads is typically required. Strong leadership, project management, and communication skills help coordinate teams and execute online strategies effectively. These competencies are essential for driving web traffic, optimizing online presence, and achieving business growth in a competitive digital landscape.

What are the most commonly searched types of Internet jobs in Michigan?

The most popular types of Internet jobs in Michigan are:

What cities in Michigan are hiring for Internet Manager jobs?

Cities in Michigan with the most Internet Manager job openings:

Internet Manager jobs near you
Infographic showing various Internet Manager job openings in Michigan as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

NOC Administrator - 2nd Shift

Surf Internet

Byron Center, MI • On-site

$28 - $33/hr

Full-time

Posted 20 days ago

Surf Internet rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

36th of 99 rated telecommunications companies

Job description

Overview

The Network Administrator’s primary responsibility is to montor, troubleshoot, track and report on the daily operational activities of Surf Internet’s fiber-based network and systems. The Network Administrator supports, monitors, tests, and troubleshoots hardware and software problems pertaining to Surf Internet network. Recommends and schedules repairs. Provides Enterprise customer support for all network-based applications. Installs and configures routers, switches and FTTH equipment.

Shift: 2nd Shift | Tuesday - Saturday |  2:30 PM – 11:00 PM EST

Reports To: Network Operations Supervisor

Department: Network and OSP Engineering

Job Status: Non-Exempt

Responsibilities:

· Incident Management: Monitor the Surf network for events and anomalies that may lead to disruptions to our customer experience

· Outage Management: Initiate, coordinate and lead triage efforts to restore customer services and mitigate future events

· Point of contact for Enterprise Customer, IVR and email communication

· Facilitate customer outage and maintenance notifications

· Coordinate dispatch of internet field support resources

· Remote support with customer, third party partner, or internal field support resources

· 24/7 network monitoring of device fault events, network health and network dashboards

· Acknowledge network monitoring alarms

· Manually validate network alarms on network devices or with ping/ trace routes

· Creation of ticket for enterprise/commercial customers

· Creation of ticket for network outages

· Facilitate incident/problem resolution

· Facilitate off-net circuit escalations

· Creation of change management tickets

· Change management facilitation

· Change management MOP documentation of predefined procedures

· Performing predefined change management procedures for the following:

o Customer-managed device

o Performing predefined change management procedures on wireless access networks

o Performing predefined change management procedures on fiber access networks

o Performing predefined change management procedures on network aggregation devices

· Perform in depth troubleshooting and network outage root cause analysis for the following:

o Wireless access: common and complex network incidents

o Fiber access: common and complex network incidents

o Network Aggregation: common and complex network incidents

o Network Core: common network incidents

· Maintain approved software revision for the following:

o Wireless access devices (radios, access points)

o Fiber access devices (ONTs)

o Residential managed CPE (Eeros)

o Commercial managed CPE (MikroTik)

o Fiber access shelf (OLT)

· Document common tasks and procedures

· Perform in-depth troubleshooting and network outage root cause analysis for the following - Research and update device configurations based on SOW:

o Wireless Access (AP)

o Fiber Access (ONT)

o Customer Managed Devices

o Fiber Access Shelf (OLT)

o Network Aggregation Devices

Qualifications

· Experience or education in Engineering, IT, Computer Science or a related field of study preferred.

· Strong analytical and problems solving skills

· A working understanding of BGP, OSPF, MPLS, VPLS, DWDM, SONET, GPON and Active E fiber networks

· Ability to regularly interact with customers

· Work with a sense of urgency

· Able to multi-task with different issues and/or projects

· Strong attention to detail

What Surf Internet employees say

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