1

Internet Help Desk Support Jobs in Florida (NOW HIRING)

Help Desk Support Technician

Clearwater, FL ยท On-site

$18.50 - $25/hr

Help Desk Support Technician Join our dynamic IT support team as a Help Desk Support Technician, where you will play a vital role in providing first-line technical assistance to our users. This ...

New

Job Title Help Desk Support Engineer Location Doral, FL 33122 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Associate Degree Travel Security Clearance Required ...

Help Desk Support Analyst

Jacksonville, FL ยท On-site

$18.21 - $21.09/hr

We are looking for a Help Desk Support Analyst to join a team in Jacksonville, Florida in a contract-to-permanent capacity. This position is ideal for someone who combines hands-on technical support ...

New

Help Desk Support II

Orlando, FL ยท On-site

$19.25 - $26.25/hr

The Helpdesk Support Level II role is to manage our ticketing system and provide technical support ... Orlando Office โ€ข Job Status: Full Time โ€ข Typically sitting at a desk Benefits: โ€ข Two weeks of ...

Sr. Help Desk Support Technician

Ocala, FL ยท On-site

$65K - $70K/yr

The Sr. Help Desk Support Technician maintains and support computer systems and networks aiming for ... of internet applications. The ideal candidate will have great troubleshooting abilities and ...

Sr. Help Desk Support Technician

Ocala, FL ยท On-site

$65K - $70K/yr

The Sr. Help Desk Support Technician maintains and support computer systems and networks aiming for ... of internet applications. The ideal candidate will have great troubleshooting abilities and ...

IT Help Desk Support - Information Technology Team * Provide first-level and second-level technical support to retail stores, distribution/service center, corporate office employees, and remote users.

Help Desk- Tier I

Orlando, FL ยท On-site +1

$19.25 - $26.25/hr

Supporting user customizations. * Answering and researching questions about the software's features. * Troubleshooting and resolving operational incidents, such as local print configurations.

next page

Showing results 1-20

Internet Help Desk Support information

What cities in Florida are hiring for Internet Help Desk Support jobs?

Cities in Florida with the most Internet Help Desk Support job openings:

Help Desk Support Technician

Clearwater, FL โ€ข On-site

$18.50 - $25/hr

Full-time

Posted 3 days ago

New


Job description

Description:

Help Desk Support Technician


Join our dynamic IT support team as a Help Desk Support Technician, where you will play a vital role in providing first-line technical assistance to our users. This position offers an excellent opportunity to develop your IT skills in a fast-paced environment while contributing to the smooth operation of our organization’s technology infrastructure.  This is a hybrid position, must be local to the Clearwater, FL area for days when required to be in office.


Key Responsibilities:

- Respond to and resolve basic technical issues reported by end-users via phone, email, or ticketing system (Atera)

- Troubleshoot hardware, software, and network problems to identify root causes

- Escalate complex issues to higher-level support teams when necessary

- Document support activities and maintain accurate records of user interactions and resolutions

- Assist with setting up and configuring new hardware and software for users

- Provide guidance and basic training to users on common applications and systems

- Maintain knowledge of current technology trends and support procedures


Skills and Qualifications:

- High school diploma or equivalent; relevant technical certifications are a plus

- Basic understanding of computer hardware, operating systems (Windows), and common software applications 

-  Experience with M365 a plus 

- Excellent communication and customer service skills

- Ability to troubleshoot technical issues methodically and efficiently

- Strong problem-solving skills and attention to detail

- Ability to work independently and as part of a team in a fast-paced environment

- Prior experience in a help desk or technical support role is preferred but not required


We foster a collaborative and growth-oriented culture, offering opportunities for professional development and advancement within our organization. If you are passionate about technology and eager to support users in resolving their technical challenges, we encourage you to apply and join our dedicated support team.

Requirements: