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Internet Fiber Job Jobs (NOW HIRING)

About Ripple Fiber At Ripple Fiber, we deliver more than high-speed internet. Were creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we ...

About Ripple Fiber At Ripple Fiber, we deliver more than high-speed internet. Were creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we ...

About Ripple Fiber At Ripple Fiber, we deliver more than high-speed internet. Were creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we ...

About Ripple Fiber At Ripple Fiber, we deliver more than high-speed internet. Were creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we ...

About Ripple Fiber At Ripple Fiber, we deliver more than high-speed internet. Were creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we ...

About Ripple Fiber At Ripple Fiber, we deliver more than high-speed internet. We're creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we ...

About Ripple Fiber At Ripple Fiber, we deliver more than high-speed internet. We're creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we ...

About Ripple Fiber At Ripple Fiber, we deliver more than high-speed internet. We're creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we ...

Be Seen First

Travel to different neighborhoods and suburbs to sell Ezee Fiber High-Speed Internet door-to-door. * Acquire new residential customers from assigned leads. * Meet and exceed monthly high speed ...

Be Seen First

Travel to different neighborhoods and suburbs to sell Ezee Fiber High-Speed Internet door-to-door. * Acquire new residential customers from assigned leads. * Meet and exceed monthly high speed ...

About Ripple Fiber At Ripple Fiber, we deliver more than high-speed internet. We're creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we ...

About Ripple Fiber At Ripple Fiber, we deliver more than high-speed internet. We're creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we ...

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Internet Fiber Job information

What is the difference between Internet Fiber Job vs Cable Installer?

AspectInternet Fiber JobCable Installer
Required CertificationsFiber optic certification, technical trainingCable installation certification, technical skills
Work EnvironmentIndoor and outdoor, fiber optic networksOutdoor, residential and commercial sites
Industry UsageTelecommunications, internet providersCable TV, internet service providers
Job FocusInstalling and maintaining fiber optic cablesInstalling and repairing coaxial and fiber cables

Both Internet Fiber Jobs and Cable Installers work in the telecommunications industry, focusing on network installation. However, Internet Fiber Jobs specifically involve installing fiber optic cables, requiring specialized certifications and working primarily with high-speed internet infrastructure. Cable Installers may work with coaxial or fiber cables for TV and internet services, often in residential settings. While overlapping in skills, Internet Fiber Jobs demand more technical expertise in fiber optics, making them distinct roles within the same industry.

More about Internet Fiber Job jobs
What cities are hiring for Internet Fiber Job jobs? Cities with the most Internet Fiber Job job openings:
NOC Administrator - 3rd Shift

NOC Administrator - 3rd Shift

Surf Internet

Byron Center, MI

$28 - $33/hr

Full-time

Posted 3 days ago


Surf Internet rating

7.6

Company rating: 7.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

29th of 76 rated telecommunications companies


Job description

Overview

The Network Administrator’s primary responsibility is to monitor, troubleshoot, track and report on the daily operational activities of Surf Internet’s fiber-based network and systems. The Network Administrator supports, monitors, tests, and troubleshoots hardware and software problems pertaining to Surf Internet network. Recommends and schedules repairs. Provides Enterprise customer support for all network-based applications. Installs and configures routers, switches and FTTH equipment.

Shift: 3rd Shift | 10:30PM - 7AM EST

Reports To: Network Operations Supervisor

Department: Network and OSP Engineering

Job Status: Non-Exempt

Responsibilities:

· Incident Management: Monitor the Surf network for events and anomalies that may lead to disruptions to our customer experience

· Outage Management: Initiate, coordinate and lead triage efforts to restore customer services and mitigate future events

· Point of contact for Enterprise Customer, IVR and email communication

· Facilitate customer outage and maintenance notifications

· Coordinate dispatch of internet field support resources

· Remote support with customer, third party partner, or internal field support resources

· 24/7 network monitoring of device fault events, network health and network dashboards

· Acknowledge network monitoring alarms

· Manually validate network alarms on network devices or with ping/ trace routes

· Creation of ticket for enterprise/commercial customers

· Creation of ticket for network outages

· Facilitate incident/problem resolution

· Facilitate off-net circuit escalations

· Creation of change management tickets

· Change management facilitation

· Change management MOP documentation of predefined procedures

· Performing predefined change management procedures for the following:

o Customer-managed device

o Performing predefined change management procedures on wireless access networks

o Performing predefined change management procedures on fiber access networks

o Performing predefined change management procedures on network aggregation devices

· Perform in depth troubleshooting and network outage root cause analysis for the following:

o Wireless access: common and complex network incidents

o Fiber access: common and complex network incidents

o Network Aggregation: common and complex network incidents

o Network Core: common network incidents

· Maintain approved software revision for the following:

o Wireless access devices (radios, access points)

o Fiber access devices (ONTs)

o Residential managed CPE (Eeros)

o Commercial managed CPE (MikroTik)

o Fiber access shelf (OLT)

· Document common tasks and procedures

· Perform in-depth troubleshooting and network outage root cause analysis for the following - Research and update device configurations based on SOW:

o Wireless Access (AP)

o Fiber Access (ONT)

o Customer Managed Devices

o Fiber Access Shelf (OLT)

o Network Aggregation Devices

Qualifications

· Experience or education in Engineering, IT, Computer Science or a related field of study preferred.

· Strong analytical and problems solving skills

· A working understanding of BGP, OSPF, MPLS, VPLS, DWDM, SONET, GPON and Active E fiber networks

· Ability to regularly interact with customers

· Work with a sense of urgency

· Able to multi-task with different issues and/or projects

· Strong attention to detail