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International Remote French Speaking Jobs (NOW HIRING)

MCI Careers

French Speaking Customer Service Representative

FL · Remote

$16.50 - $22.25/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Experience supporting international customers. * Familiarity with customer service platforms or CRM ...

Mercor Inc

AI Session Annotator (French)

AI Session Annotator (French) Mercor is hiring French-speaking reviewers to evaluate recorded ... This is a fully remote role that can be completed on your own schedule. * Projects can be extended ...

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International Remote French Speaking information

What is the difference between International Remote French Speaking vs Customer Service Representative?

AspectInternational Remote French SpeakingCustomer Service Representative
Required CredentialsFluent French, communication skills, possibly customer service experienceBasic communication skills, customer service experience often preferred
Work EnvironmentRemote, often international companiesRemote or on-site, varies by company
Industry UsageGlobal companies needing French-speaking supportVarious industries including retail, tech, finance
Search & Comparison IntentFocus on language skills and remote workFocus on customer service skills and environment

International Remote French Speaking roles primarily require fluency in French and are suited for remote, international companies. Customer Service Representatives also need communication skills but may not require language fluency in French. The main difference lies in language requirements and target industries, with French-speaking roles emphasizing multilingual support for global clients.

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Infographic showing various International Remote French Speaking job openings in the United States as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% Remote job distribution.

French Speaking Customer Service Representative

MCI Careers

FL • Remote

$14/hr

Full-time

Re-posted 23 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a motivated and customer-focused French Speaking Customer Service Representative to join our dynamic team. In this role, you will be responsible for providing professional and efficient support to French-speaking customers across multiple channels. You will act as the first point of contact, assisting customers with inquiries, resolving issues, and ensuring a positive customer experience. This position is ideal for individuals who are passionate about customer service, highly organized, and able to communicate effectively in both French and English.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Provide exceptional customer support to French-speaking customers via phone, email, and chat.

  • Handle customer inquiries, complaints, and requests in a professional and timely manner.

  • Accurately capture and update customer information in internal systems and CRM platforms.

  • Troubleshoot and resolve customer issues while maintaining high service standards.

  • Escalate complex issues to the appropriate internal teams when necessary.

  • Maintain detailed and accurate records of all customer interactions.

  • Meet or exceed individual and team performance targets, including quality, productivity, and customer satisfaction metrics.

  • Follow company policies, procedures, and compliance guidelines.

  • Collaborate with team members and other departments to ensure seamless customer support.


Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • High School Diploma/GED

  • Fluency in French and English (spoken and written) is essential.

  • Previous experience in a customer service or call centre environment, preferably within a BPO environment.

  • Strong verbal and written communication skills.

  • Ability to handle high volumes of customer interactions while maintaining quality service.

  • Basic computer literacy and experience working with CRM or ticketing systems.

  • Strong problem-solving skills and the ability to remain calm under pressure.

Nice to Have

  • Additional language skills.

  • Experience supporting international customers.

  • Familiarity with customer service platforms or CRM systems.

  • Experience working in a fast-paced, target-driven environment.

  • Strong administrative and organizational skills.

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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