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POSITION: HSU Workstudy International Enrollment
DEPARTMENT: Enrollment Management
SUPERVISOR TITLE: International Student Services Coordinator and Ministry Liaison
FLSA STATUS: Non-Exempt
EXEMPTION: N/A
LOCATION: Abilene
TARGET HIRE DATE: As Soon As Possible
CONTACT INFORMATION: Kisemei Kupe at kisemei.kupe@hsutx.edu
SUMMARY/SCOPE:
The position actively works to recruit, developrelationships, and guide prospective international students and their familiesthrough the international admission process and enroll at HSU. This positionregularly communicates through emails, phone calls, text messages, virtualmeetings (zoom and skype), as well as assisting with international admissionsevents (in-person and virtual). This position is designed to be an internationalambassador between the university and international students and their familiesthat are interested in attending HSU.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Encourage, advise, and assist perspective international students in starting and completing their international application process.
Promptly and accurately respond to emails, text messages, phone messages, and other correspondence received by perspective students, their families, and other international enrollment partners.
Proactively generate email, text message, phone calls, and other correspondence to engage with perspective international students and their families to encourage them to apply for admissions at HSU.
Assist in the processing of student applications. Including, but not limited to, contacting the applicant, collecting, and reviewing documents, and ensuring applicants to complete all stages of the international admissions, immigration, and arrival process.
Assist in applicant data entry. Including, but is not limited to, preparing and sorting documents for data entry, quickly and accurately entering data into Slate system, checking for errors and discrepancies.
Assist with international visits and special programs held by the office as needed or requested. Including, but not limited to, perspective student visits (in-person and virtual), new international student arrivals and orientation week, international week.
Participate in regular international admissions and sales team trainings as need or requested.
Required/Preferred Skills, Knowledge, and Abilities:
Very professional demeanor with excellent customer service skills.
Excellent written and verbal communication skills.
Proactive approach to work and conflict resolution.
Ability to use good judgment and to exercise discretion.
Must be highly organized, disciplined, dependable, punctual, self-motivated, and can easily adapt to changing work circumstances.
Strong keyboarding skills, working knowledge of Microsoft office suite.
Working knowledge of necessary office equipment and machines, including but not limited to copiers, printers, scanners, phones, and computers.
Ability to work well with a diverse, multicultural staff and international students.
Must be able to work in an office or remotely as needed. Reliable access to internet for remote work.
EDUCATION/EXPERIENCE:
Current HSU student.
International and multicultural experience is strongly preferred.
(Position 1) Fluent in Swahili and/or Kinyarwanda and (Position 2) Fluent in Mandarin Chinese and/or Spanish
ADDITIONAL INFORMATION:
Desire to achieve recruitment results.
Great enjoyment in meeting and speaking with new people very regularly.
Maintain a positive spirit and attitude.
Desire to work independently and as a team member.
Must be willing to sign a statement of conduct and confidentiality.
Eagerness to Learn and Grow.
Passion for international students, culture, and diversity.
This student worker position is expected to work over the Summer and Winter break periods due to the nature and cycle of international admissions. Applicants should be aware of this Summer and Winter working commitment prior to their application.
NON-DISCRIMINATION STATEMENT:
HSU complies with all applicable anti-discrimination laws including those prohibiting discrimination on the basis of age, sex, pregnancy, race, color, national origin, disability, genetic information and military service. HSU is a private university affiliated with the Baptist General Convention of Texas and may lawfully consider an applicant's religion as a selection criterion. HSU is committed to hiring faculty and staff who share an active Christian faith and fully support HSU's mission.
In accordance with the Americans with Disabilities Act (ADA), HSU provides reasonable accommodation to qualified individuals with disabilities who are employees or applicants for employment, except when the accommodation would impose an undue hardship. Requests for reasonable accommodation should be directed to Human Resources.
BACKGROUND SCREEN:
HSU does not discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law. HSU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets. Therefore, Hardin-Simmons University conducts background checks. Depending on the position, applicants may also be required to consent to a credit check as part of the background check process. As a non-profit institution of higher education committed to Christian faith and values, the University exercises its rights under state and federal law to use religion as a factor in making employment decisions.