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Import Agent / Breakbulk at an international freight forwarder. * Monday - Friday rotation, 08:00 a.m. - 05:00 p.m. Some Weekends (Once a month) * 21/hr. * Long-term temp position Requirements of the ...

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International Freight Agent information

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$64

How much do international freight agent jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for international freight agent in the United States is $24.62, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $24.04 per hour, depending on experience, location, and employer.

What is an international freight agent?

International Freight Agents are professionals who coordinate and manage the shipment of goods across international borders. They act as intermediaries between exporters, importers, and transportation services, ensuring cargo is transported efficiently, securely, and in compliance with all legal and regulatory requirements. Their responsibilities include preparing shipping documentation, negotiating rates, tracking shipments, and handling customs clearance. International Freight Agents play a crucial role in global trade by facilitating smooth and timely delivery of goods around the world.

How does an international freight agent typically collaborate with customs brokers and shipping carriers during the shipping process?

International Freight Agents work closely with customs brokers to ensure all required documentation is prepared accurately and complies with international regulations. They coordinate with shipping carriers to negotiate rates, schedule shipments, and track cargo movement. Effective communication and problem-solving skills are essential, as freight agents often mediate between clients, customs officials, and carriers to resolve delays or documentation issues. This collaborative approach helps streamline the shipping process and ensures timely delivery.

What are the key skills and qualifications needed to thrive as an international freight agent, and why are they important?

To thrive as an International Freight Agent, you need a solid understanding of logistics, international shipping regulations, and documentation, often supported by experience or coursework in supply chain management. Familiarity with freight management software, customs clearance systems, and relevant certifications such as IATA or FIATA is highly valuable. Strong communication, problem-solving, and organizational skills help you coordinate shipments and manage client relationships across different cultures and time zones. These skills and qualifications are crucial for ensuring efficient, compliant, and timely movement of goods in the global marketplace.

What is the difference between International Freight Agent vs Customs Broker?

AspectInternational Freight AgentCustoms Broker
CredentialsTypically requires freight forwarding certifications, industry trainingRequires customs brokerage license, certifications like NCBFAA
Work EnvironmentCoordinates shipments, liaises with carriers and clientsHandles customs clearance, documentation, compliance
Employer & Industry UsageFreight forwarding companies, logistics providersCustoms agencies, import/export companies
Search & Comparison IntentUnderstanding freight coordination rolesUnderstanding customs clearance processes

While both roles are vital in international shipping, an International Freight Agent primarily coordinates shipments and liaises with carriers, whereas a Customs Broker specializes in customs clearance and compliance. Both require industry-specific certifications and work closely within the logistics and import/export sectors.

How do you get into an international freight agent career?

To become an international freight agent, you typically need a high school diploma or equivalent, along with knowledge of logistics, shipping procedures, and customs regulations. Gaining experience through entry-level positions in freight forwarding or logistics companies and obtaining relevant certifications can improve job prospects. Strong communication skills and familiarity with transportation management software are also beneficial.

Is becoming an international freight agent worth it?

Becoming an international freight agent can be a worthwhile career for those interested in logistics, supply chain management, and international trade. The role often requires strong organizational skills, knowledge of customs regulations, and proficiency with freight management software. It offers opportunities for growth in a global industry, though job stability and income can vary based on experience and market conditions.
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Infographic showing various International Freight Agent job openings in the United States as of September 2026, with employment types broken down into 3% As Needed, 80% Full Time, 16% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $51,214 per year, or $24.6 per hour.

Sr Intl Doc Agent

Tulsa, OK • On-site

Federal Express Corporation
10K+ employees

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

Ensures the efficient movement and clearance of import/export freight in compliance with established regulations and procedures for any international import/export freight which includes freight held "in-bond" per customers' request for broker-select clearance option. Provides training and technical expertise to IDAs. Prepares international shipments for customs clearance, follows import procedures, verifies and corrects shipment details to ensure accurate and timely delivery. Performs other duties as assigned.

Essential Functions:

Provides accurate information and assistance to customers, which includes responding to inquiries and problem resolution, such as ability to resolve and correct manifests, OVRGs, Shortages, etc.

Provide Training, guidance, Job Aids and Expertise to IDAs.

Maintaining organized records of all documentation and ensuring proper storage and retrieval.

Review/enter info from manifest into appropriate system.

Review bonded freight that has not cleared customs via CIM and CCII system.

Review manifest for overage/shortage in CCII and CIM system and correct when needed.

Return uncleared bonded freight to customer if freight is not cleared after being notified from FTN.

Research, address, and resolve problem shipments by utilizing multiple applications.



Minimum Education
High school diploma/GED

Minimum Experience

Eighteen (18) months of experience in the international documentation agent (IDA) job classification.

Knowledge, Skills, and Abilities
Knowledge of processing state department license (SDL) shipments required. Must have a working knowledge of software applications, such as Outlook, Excel, Word, and O365. Advanced working knowledge/proficiency with International Applications ex. CIM/AMS, CCII,K2. Ability to successfully complete all basic and recurrency training. Advanced knowledge of Int'l Doc Retention and Policy to prevent Fines. Good human relations and communication skills.

Job Conditions
Non-covered safety sensitive position; ability to work in a constant state of alertness and in a safe manner.


Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: Shift TBD


For details on our comprehensive benefits, click here.


Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

  • Know Your Rights
  • Pay Transparency
  • Family and Medical Leave Act (FMLA)
  • Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

  • E-Verify Notice (bilingual)
  • Right to Work Notice (English) / (Spanish)

Employment Type: FULL_TIME