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Internal Tools Engineer Jobs in Sterling, IL (NOW HIRING)

Harris

Software Engineer

Oregon, IL · On-site

$80K - $90K/yr

... internal UI consumption. - Database Expertise: Proficiency with relational and non-relational ... tools, frameworks, and methodologies. Salary range: $80,000 - $90,000 USD per year.

HALO

Sales Engineer

Sterling, IL · On-site

$80K - $130K/yr

Experience with CRM tools (e.g., Salesforce) and sales methodologies is a plus Key Competencies ... Internal promotions have been key to our exponential growth over the past few years. With so many ...

BorgWarner, Inc.

Manufacturing Quality Engineer

Dixon, IL · On-site

$70K - $90K/yr

Review and quote processing and production equipment and tools. * Ensure that effective ... Communication (verbal and written) skills for both internal and external customers * Presentation ...

BorgWarner

Manufacturing Quality Engineer

Dixon, IL

$70K - $90K/yr

Review and quote processing and production equipment and tools. * Ensure that effective ... Communication (verbal and written) skills for both internal and external customers * Presentation ...

Harris

Senior Mobile Developer

Oregon, IL · On-site

$125K - $135K/yr

... and internal UI consumption (e.g. Retrofit/OkHttp on Android, URLSession on iOS). - Testing ... Proficiency with mobile testing across the pyramid - unit, integration, and UI testing with tools ...

Raynor

Manufacturing Engineering Manager

Dixon, IL

$104K - $129K/yr

... and internal standards. * Supervise Tool Room activities through the Tool Room Supervisor and ... Mus have experience in the design of dies and tools for forming metal. Ability to troubleshoot ...

New

Raynor Mfg. Co.

Manufacturing Engineering Manager

Dixon, IL · On-site

$104K - $129K/yr

... and internal standards. * Supervise Tool Room activities through the Tool Room Supervisor and ... Mus have experience in the design of dies and tools for forming metal. Ability to troubleshoot ...

New

Raynor

Manufacturing Engineering Manager

Dixon, IL · On-site

$104K - $129K/yr

... and internal standards. * Supervise Tool Room activities through the Tool Room Supervisor and ... Mus have experience in the design of dies and tools for forming metal. Ability to troubleshoot ...

New

Harris

Quality Assurance Analyst

Oregon, IL · On-site +1

$55K - $65K/yr

... developer work item testing. * Document, investigate, reproduce, track, and validate software ... internal stakeholders. * Use approved AI-assisted tools, where appropriate, to support test ...

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All JobsInternal Tools Engineer JobsInternal Tools Engineer Jobs in Sterling, IL

Internal Tools Engineer information

How does an internal tools engineer typically collaborate with other departments within a company?

Internal Tools Engineers frequently work closely with teams such as product management, customer support, operations, and engineering to identify pain points and streamline workflows. They gather requirements through regular meetings, prioritize feature requests, and provide technical support for the tools they build and maintain. This cross-functional collaboration is essential for ensuring that internal solutions are both effective and user-friendly, allowing departments to operate more efficiently and focus on their core objectives.

What is the difference between Internal Tools Engineer vs Software Engineer?

AspectInternal Tools EngineerSoftware Engineer
CredentialsBachelor's in CS or related field, sometimes specialized certificationsBachelor's in CS or related field, often similar certifications
Work EnvironmentFocus on building and maintaining internal tools, dashboards, automationDevelops a wide range of applications, including customer-facing products
Industry UsageCommon in tech companies, startups, and large enterprisesUniversal across all tech sectors and industries
Search IntentLooking for roles focused on internal tools and automationSeeking general software development roles

Internal Tools Engineers specialize in creating and maintaining tools that improve internal workflows, whereas Software Engineers develop a broader range of applications, including customer-facing products. Both roles require similar technical skills and often overlap, but their focus areas differ significantly.

What does an internal tools engineer do?

An Internal Tools Engineer designs, builds, and maintains software tools and systems that help other employees within a company work more efficiently. These tools can range from automation scripts and dashboards to complex internal applications used across departments. The primary goal is to streamline workflows, reduce repetitive tasks, and improve productivity for teams like engineering, operations, support, and more. Internal Tools Engineers collaborate closely with stakeholders to understand their needs and create technical solutions that solve real business problems.

What are the key skills and qualifications needed to thrive as an internal tools engineer?

To thrive as an Internal Tools Engineer, you need strong programming skills (commonly in Python, JavaScript, or Java), experience with software development lifecycle, and a degree in computer science or a related field. Familiarity with internal platforms, automation tools, version control systems like Git, and CI/CD pipelines is often required. Excellent problem-solving, collaboration, and communication skills help you understand user needs and work effectively across teams. These competencies are crucial for developing efficient, user-friendly internal solutions that boost organizational productivity and streamline workflows.
What cities near Sterling, IL are hiring for Internal Tools Engineer jobs? Cities near Sterling, IL with the most Internal Tools Engineer job openings:
Internal Tools Engineer jobs near you
Infographic showing various Internal Tools Engineer job openings in Sterling, IL as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Intern, Customer Support and Customer Success

Harris

Oregon, IL

$22 - $25/hr

Part-time

Posted 11 days ago

Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

78th of 242 rated software companies

Job description

eScholar Customer Support is looking for an exceptional talent to become our Customer Support/ Customer Success Intern. In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success .

What your impact will be:

  • Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound understanding of eScholar products, customers, and internal operating processes.
  • Provide technical support to eScholar customers and help manage incoming support issues through eScholar's incident management system.
  • Identify opportunities to enhance incident intake, issue tracking, reporting, knowledge capture, and workflow efficiency within the incident management system.
  • Participate in testing and continuous improvement efforts related to support processes, service workflows, and internal tools.
  • Experiment with AI-enabled tools and automation to improve reporting, knowledge management, issue triage, and team productivity.
  • Support Customer Success and account management activities such as preparing customer materials, tracking follow-up items, monitoring customer engagement, and helping coordinate internal and customer-facing actions.
  • Participate in customer success planning activities, including account reviews, adoption discussions, issue follow-up, and cross-functional coordination to support customer outcomes.
  • Participate in functional and technical design sessions.
  • Gather end-user requirements for data pipelines, reporting, and operational improvements.
  • Use various applications to analyze source system data and identify data quality issues and anomalies that must be corrected and/or handled in ETL routines.

What we are looking for:

  • Proficient in SQL
  • Experience with AWS Quicksight, Microsoft Power BI, Tableau, and others.
  • Experience with Python and other programming languages
  • Experience with AWS or Azure cloud-hosted applications
  • Experience or strong interest in AI-enabled productivity tools, support operations, process improvement, and customer success/account management functions.
  • Experience with version control and functional testing
  • Experience with SQL Server, Postgres and Oracle
  • Experience creating technical documentation
  • Some prior experience with the education sector through internships

What will help you stand out:

  • Curiosity about AI tools and automation, and an interest in applying them to improve workflows, reporting, and customer experience
  • Interest in support operations, incident management, and continuous process improvement
  • Strong analytical and problem-solving skills, with the ability to turn data and feedback into actionable insights
  • Interest in customer success and account support, including customer follow-up, engagement tracking, and cross-functional coordination
  • Attention to detail and strong verbal and written communication skills
  • Ability to work collaboratively and independently
  • Pursuing a BA/BS degree in Computer Science or a related field

Pay rate: $22.00 - $25.00 USD per hour

What Harris Computer employees say

Pay

Benefits

Hours and flexibility

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

Social media

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