Internal Tools Engineer Jobs in Raleigh, NC (NOW HIRING)

At Enact, we understand that there's no place like home. That's why we bring our deep expertise, insightful offerings, and extra mile service to work every day to help lenders put more people in homes and keep them there.

We're looking for a AI Cloud Engineer in Raleigh, NC to join us in fulfilling our mission, while utilizing our values of excellence, improvement, and connection. In this role, you will you'll design, build, and operate AI solutions on AWS. You'll play a key role in operationalizing AI at scale, working across the organization with data scientists, data engineers, and product teams to deliver high-impact GenAI solutions.

The ideal candidate has a proven track record of building and operating scalable and secure cloud infrastructure on AWS. Their background includes automating infrastructure using Infrastructure as Code (IaC) and implementing robust CI/CD pipelines. They thrive in cross-functional environments, delivering end-to-end GenAI and cloud solutions.

LOCATION
Enact Headquarters, Raleigh, NC - Hybrid Schedule

YOUR RESPONSIBILITIES

• GenAI Platform Enablement: Support the development, implementation, scalability and operations of enterprise-grade GenAI platforms.
• Engineering: Engineer robust, secure, governed, and re-useable GenAI capabilities and patterns across the business by leveraging best-practices in architecture, automation, and DevOps.
• Collaboration: Contribute to the development and engineering of internal tools, APIs, and infrastructure to streamline adoption of GenAI services across the organization
• Observability & Quality: Implement end-to-end monitoring, alerting SLA/SLOs, metrics, and cost
• Governance & Risk: Enforce model/version lineage, reproducibility, approvals, rollback plans, auditability, and cost controls aligned to enterprise policies.
• Partner & Mentor: Collaborate with on-shore/off-shore teams; work with key stakeholders on packaging, testing, and performance; contribute to standards and reviews.
• Hands-on Delivery: Prototype new patterns and solutions; troubleshoot production issues across data, model, and infrastructure layers.

YOUR QUALIFICATIONS

• Bachelor's degree in computer science, information technology, cloud engineering or similar field
• 5+ years experience in AWS Foundations: ECR/ECS, Lambda, API Gateway, S3, Glue/Athena/EMR, RDS/Aurora (PostgreSQL/MySQL), DynamoDB, CloudWatch, IAM, VPC, WAF, Bedrock.
• 5+ years experience with CI/CD: CodeBuild/CodePipeline or GitHub Actions/GitLab; blue/green, canary, and shadow deployments for models and services.
• 3+ years experience with IaC & Platforms: Terraform (preferred), parameterized modules, environment promotion, tagging, and cost governance.
• 3+ years experience in Python, JSON, bash; strong containerization with Docker.
• Proven ability to perform Unit/integration tests for accuracy, KPIs, usage metrics, adoption.
• Demonstrated operational mindset with experience in incident response for model services, SLOs, dashboards, runbooks; strong debugging across data, model, and infra layers.
• Clear communication, collaborative mindset, and a bias to automate & document.
• Experience with resilient application design and secure coding practices.
• Experience using test-driven (TDD) or behavior driven (BDD) development.

PREFERRED QUALIFICATIONS

• Experience with enterprise-grade GenAI platforms such as AWS Bedrock (Anthropic Claude), MS Azure AI Services (OpenAI/ChatGPT)
• Experience adhering to and implementing data security and governance best practices in a highly regulated environment (encryption, RBAC, auditing, regulatory standards - HIPAA, SOC2, etc.)

COMPANY
Enact Holdings, Inc. (Nasdaq: ACT), operating primarily through its wholly owned subsidiaries, is a leading publicly traded U.S. private mortgage insurance provider, offering borrower-centric products that enable lenders and other partners across the U.S. to help people responsibly achieve and maintain the dream of homeownership.

By empowering customers and their borrowers, Enact seeks to positively impact the lives of those in the communities in which it serves in a sustainable way. Headquartered in Raleigh, North Carolina, we play an active role in supporting a prosperous Triangle community. We also support our colleagues' philanthropic efforts in their home communities across the U.S. Enact values all perspectives, characteristics and experiences, along with providing a positive and inclusive culture for employees to grow and succeed. We strive to create an environment where employees can bring their full, authentic selves to work to help each other and their customers.

We are proud to be an equal opportunity employer and all hiring decisions are based on merit, qualifications, and business needs. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

WHY WORK AT ENACT

• We bring innovative thinking to the situations at hand
• We seek out and incorporate diverse views to strengthen our outcomes
• We work on challenging and rewarding projects
• We offer competitive benefits:
  • Hybrid work schedule (in-office days Tues/Wed/Thurs)
  • Generous Time Off
  • 40 Hours of Volunteer Time Off
  • Tuition Reimbursement and Student Loan Repayment
  • Paid Family Leave and Flexible Spending Accounts
  • 401k with up to 5% employer match
  • Fitness and Emotional Wellness Reimbursements
  • Onsite Gym