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Internal Tools Engineer Jobs in Orem, UT (NOW HIRING)

NICE

Professional Services Engineer

Sandy, UT · On-site

We are looking for a Professional Services Engineer to grow our professional services team here in ... using internal tools and APIs. * Analyze client requirements and assist in translating business ...

Atonom

AI Revenue Engineer

Provo, UT · On-site

$60K - $90K/yr

AI Revenue Engineer, Sales | Full-Time | On-Site (Provo, UT) About Atonom At Atonom.ai, we are ... Connect our CRM, data sources, and internal tools so information flows without manual entry.

Atonom

AI Revenue Engineer

Provo, UT · On-site

Salary: $60,000 to $90,000 AI Revenue Engineer, Sales | Full-Time | On-Site (Provo, UT) About ... Connect our CRM, data sources, and internal tools so information flows without manual entry.

Atonom

AI Revenue Engineer

Provo, UT · On-site

AI Revenue Engineer, Sales | Full-Time | On-Site (Provo, UT) About Atonom At Atonom.ai, we are ... Connect our CRM, data sources, and internal tools so information flows without manual entry.

Atonom

AI Revenue Engineer

Provo, UT · On-site

AI Revenue Engineer, Sales | Full-Time | On-Site (Provo, UT) About Atonom At Atonom.ai, we are ... Connect our CRM, data sources, and internal tools so information flows without manual entry.

Motivosity

AI Product Builder

Lehi, UT · On-site

... AI tools to accelerate engineering work. * Hands-on experience with LLMs, agents, retrieval/RAG, structured outputs, or AI workflow automation. * Comfort working directly with customers, internal ...

Motivosity

AI Product Builder

Lehi, UT · On-site

... AI tools to accelerate engineering work. * Hands-on experience with LLMs, agents, retrieval/RAG, structured outputs, or AI workflow automation. * Comfort working directly with customers, internal ...

Motivosity

AI Product Builder

Lehi, UT · On-site

... AI tools to accelerate engineering work. * Hands-on experience with LLMs, agents, retrieval/RAG, structured outputs, or AI workflow automation. * Comfort working directly with customers, internal ...

Revver

Director of GTM Systems & Automations

Lehi, UT · On-site

$100 - $150/hr

Build scripts, automations, and lightweight internal tools to improve operational efficiency ... Strong experience in GTM Engineering, RevOps, Revenue Systems, Sales Engineering, or Automation ...

Revver

Director of GTM Systems & Automations

Lehi, UT · On-site

Build scripts, automations, and lightweight internal tools to improve operational efficiency ... Strong experience in GTM Engineering, RevOps, Revenue Systems, Sales Engineering, or Automation ...

Broccoli AI

AI Tech Support

Lehi, UT · On-site

$70K - $100K/yr

... internal tools, SQL, and other debugging workflows * Investigate issues related to AI agents, call flows, messaging, booking workflows, and platform integrations * Partner with Engineering and ...

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Showing results 21-40

All JobsInternal Tools Engineer JobsInternal Tools Engineer Jobs in Orem, UT

Internal Tools Engineer information

How does an internal tools engineer typically collaborate with other departments within a company?

Internal Tools Engineers frequently work closely with teams such as product management, customer support, operations, and engineering to identify pain points and streamline workflows. They gather requirements through regular meetings, prioritize feature requests, and provide technical support for the tools they build and maintain. This cross-functional collaboration is essential for ensuring that internal solutions are both effective and user-friendly, allowing departments to operate more efficiently and focus on their core objectives.

What is the difference between Internal Tools Engineer vs Software Engineer?

AspectInternal Tools EngineerSoftware Engineer
CredentialsBachelor's in CS or related field, sometimes specialized certificationsBachelor's in CS or related field, often similar certifications
Work EnvironmentFocus on building and maintaining internal tools, dashboards, automationDevelops a wide range of applications, including customer-facing products
Industry UsageCommon in tech companies, startups, and large enterprisesUniversal across all tech sectors and industries
Search IntentLooking for roles focused on internal tools and automationSeeking general software development roles

Internal Tools Engineers specialize in creating and maintaining tools that improve internal workflows, whereas Software Engineers develop a broader range of applications, including customer-facing products. Both roles require similar technical skills and often overlap, but their focus areas differ significantly.

What does an internal tools engineer do?

An Internal Tools Engineer designs, builds, and maintains software tools and systems that help other employees within a company work more efficiently. These tools can range from automation scripts and dashboards to complex internal applications used across departments. The primary goal is to streamline workflows, reduce repetitive tasks, and improve productivity for teams like engineering, operations, support, and more. Internal Tools Engineers collaborate closely with stakeholders to understand their needs and create technical solutions that solve real business problems.

What are the key skills and qualifications needed to thrive as an internal tools engineer?

To thrive as an Internal Tools Engineer, you need strong programming skills (commonly in Python, JavaScript, or Java), experience with software development lifecycle, and a degree in computer science or a related field. Familiarity with internal platforms, automation tools, version control systems like Git, and CI/CD pipelines is often required. Excellent problem-solving, collaboration, and communication skills help you understand user needs and work effectively across teams. These competencies are crucial for developing efficient, user-friendly internal solutions that boost organizational productivity and streamline workflows.
What are popular job titles related to Internal Tools Engineer jobs in Orem, UT? For Internal Tools Engineer jobs in Orem, UT, the most frequently searched job titles are:
What job categories do people searching Internal Tools Engineer jobs in Orem, UT look for? The top searched job categories for Internal Tools Engineer jobs in Orem, UT are:
What cities near Orem, UT are hiring for Internal Tools Engineer jobs? Cities near Orem, UT with the most Internal Tools Engineer job openings:
Internal Tools Engineer jobs near you

Professional Services Engineer

NICE

Sandy, UT • On-site

Full-time

Posted 12 days ago

Job description

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about?
We are looking for a Professional Services Engineer to grow our professional services team here in the US. In this new role, you will become a Proactive AI and Cognigy expert and advocate, delivering high-quality implementations, analysis, support, and many more to clients across the globe.
Working with the US teams you will provide implementation and configuration in both our deterministic and agentic platforms.
How will you make an impact?
  • Implement Proactive AI Agents under the guidance of senior engineers, from requirements understanding through configuration, testing, and deployment.
  • Support client engagements by delivering assigned technical tasks with a focus on quality, accuracy, and customer satisfaction.
  • Collaborate with regional and global teams to build, test, and support proactive customer journeys using internal tools and APIs.
  • Analyze client requirements and assist in translating business processes into automated solutions.
  • Configure and customize the SaaS platform to meet customer needs.
  • Assist in documenting solution designs, integrations, and implementation steps.
  • Perform troubleshooting, debugging, and issue resolution for implemented solutions.
  • Support customer journey optimization using transactional data and basic analytics.
  • Write and debug JavaScript code to support integrations and custom logic.
  • Participate in knowledge sharing, documentation, and continuous improvement initiatives within the team.
  • Provide implementation or post-go-live support.
  • Perform other duties as assigned in support of Professional Services objectives.

Have you got what it takes?
  • 3+ years of experience in professional services, software implementation, technical support, or related roles.
  • Solid proficiency in SQL and JavaScript; familiarity with C#, Python, HTML, and CSS is a plus.
  • Experience working with APIs for integration and data exchange in SaaS or enterprise environments.
  • Ability to troubleshoot technical issues and follow established implementation best practices.
  • Strong written and verbal communication skills, with the ability to work effectively with clients and internal teams.
  • Willingness to learn new tools, technologies, and platforms in a fast-paced environment.

You will have an advantage if you have:
  • Technical expertise in data structure extraction and summarization
  • Experience with JavaScript, C#, SQL, HTML, CSS, Python
  • Experience with integration tools
  • Basic experience with data analysis, reporting, or dashboards using SQL or BI tools.
  • Exposure to client-facing or support roles in a global or distributed team environment.
  • Demonstrated ability to manage multiple tasks and priorities with guidance from senior team members.
  • Experience using automation tools and AI

What's in it for you?
Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 11457
Reporting into: Director, Professional Services, Agentic
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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